Following a compliance assessment carried out in April 2021, the Commission commenced a section 116 regulatory review of Vivaro Limited (Vivaro).
The regulatory review found failings in Vivaro’s processes which were aimed at preventing money laundering (ML) and safer gambling.
Between October 2020 and June 2021 Vivaro failed to comply with certain Licence conditions and codes of practice (LCCP), specifically:
- Paragraphs 2 and 3 of Licence condition 12.1.1, requiring the prevention of money laundering and terrorist financing.
- Licence Condition 12.1.2 requiring operators based in foreign jurisdictions to comply with the Money Laundering, Terrorist Financing and Transfer of Funds (Information of the Payer) Regulations 2017, and
- Paragraphs 1 and 2 of Social Responsibility code provision (SRCP) 3.4.1, requiring licensees to interact with customers in a way which minimises the risk of customers experiencing harms associated with gambling, and to take into account the Commission’s guidance on customer interaction
In line with our Statement of principles for licensing and regulation, Vivaro will make payments in lieu of a penalty package of £337,631.
More information about this case can be found in the Commission's public statement on its website.