32Red Limited

Account number

39430

Head office address

32Red Limited, 401 World Trade Centre,
GIBRALTAR, GX11 1AA, Gibraltar

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Summary menu

Regulatory actions

Sanction

What is a sanction?

When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:

• Give the licensee a warning
• Add, remove, or amend a condition to the licence
• Suspend a licence
• Revoke a licence
• Impose a financial penalty

Decision date: 25 January 2023

Outcomes: Conditions attached to the licence, Financial penalty and Warning

Details of action

Following a review of the operating licence undertaken against 32Red Limited (the Licensee), the Commission found that the Licensee: 

• Breached paragraphs 2 and 3 of licence condition 12.1.1. Anti-Money Laundering (AML) – Prevention of money laundering and terrorist financing.
• Breached paragraph 1 of licence condition 12.1.2 - AML - Measures for operators based in foreign jurisdictions.
• Failed to comply with paragraphs 1 and 2 of social responsibility code of practice (SRCP) 3.4.1 - Customer Interaction.

In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to: 

• Impose a warning under section 117 (a) of the Gambling Act 2005 (the Act)
• Impose a financial penalty of £4,195,655.

The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings.