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Policy

Records Management Policy

The Gambling Commission's Records Management Policy.

  1. Contents
  2. 7 - Lack of independent quality assurance

7 - Lack of independent quality assurance

In England, Care Quality Commission (CQC) involvement and assessment has not progressed during the year, in part because of the challenges posed by Covid-19. CQC continue to give assurance that they will engage with the treatment sector and are exploring ways of delivering virtual inspections.

This is a model that could create opportunities to expand engagement and extend the work with gambling treatment services. ABSG continue to stress the importance of external quality assurance in addition to any investment in internal QA processes by individual providers in England, Scotland, and Wales144.

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