Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content


Corporate Governance Framework

Our corporate governance framework sets out the necessary responsibilities and procedures that guarantee we operate properly.

  1. Contents
  2. If you are dissatisfied

If you are dissatisfied

14. If you are unhappy with our response or with the outcome of the investigation, you may share your concerns in writing to the Chair of the Board (or Senior Independent Director if you are raising concerns about the Chair), within ten working days of receiving notification of the outcome.

The Chair will consider your concerns and will confirm how the matter will be taken forward, and the expected timeline for response. The outcome will be confirmed to you in writing. While we cannot guarantee that we will respond to all concerns in the way that you might wish, we will handle the matter fairly and properly.

Is this page useful?
Back to top