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Policy

Appraisal Methodology and Selection Policy

The Appraisal Methodology and Selection Policy for the Gambling Commission.

Published
5 March 2026

Last updated
5 March 2026 - Changes

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  1. Contents
  2. 5 - Records not selected for permanent preservation

5 - Records not selected for permanent preservation

    5.0
    1. Records relating to purely internal functions will not be selected, including Information Management, Facilities, transactional Finance records, Staff Management, IT, Risk Management and Business Continuity. This also includes internal staff communications, training and administrative records.

    2. Other licensing, compliance, enforcement and intelligence records where these do not relate to precedent-setting or otherwise significant or notable cases. Our Statement of Principles for licensing and regulation states that the Commission will normally publish details of all formal regulatory action taken under section 117 of the Act, which may include reference to conclusions reached during the course of an investigation in the form of a public statement. Publications will also normally accompany a regulatory settlement. These published statements will be captured in the Government Web Archive. For minor or routine enforcement or compliance work, the historical value of the detailed records and supporting evidence is not deemed to be of enough significance to merit permanent preservation.

    3. Consumer contact and complaints records. The Commission is not an ombudsman and is unable to take action on individual consumer complaints. For this reason, these records do not form part of the Commission’s records of its regulatory activities.

    4. Project management and internal business planning which does not relate to significant improvement or changes.
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