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Guidance

The Responsible Gambling Strategy Board’s advice on the National Strategy to Reduce Gambling Harms 2019–2022

The Responsible Gambling Strategy Board’s advice on the National Strategy to Reduce Gambling Harms 2019–2022

  1. Contents
  2. Part 3 - Prevention
  3. Indicated prevention activities

Indicated prevention activities

Indicated prevention measures are actions which are focused on intervening with individuals at high risk of developing gambling-related harms. Prevention activities for this group are likely to include (but are not limited to):

  • continued development, testing and evaluation of industry interventions to identify and intervene with at-risk gamblers. Some operators can monitor gambling in real time and potentially identify behaviours that indicate harm. The potential use of warnings signs, making spend more transparent, opt-out mechanisms and so on is still under-exploited
  • increased awareness, assessment and management of gambling-related harms among frontline staff – those who are most likely to come into contact with high risk individuals. This includes those working in healthcare, social work and other service providers (like Citizen Advice Bureaux or money management services) as well as gambling operators’ own customer-facing staff
  • working with financial institutions and banks to encourage more proactive design of banking applications. Some of the newer ‘challenger’ digital banks such as Monzo and Starling Bank are already developing new technologies to assist those at risk of harm
  • effective self-exclusion schemes.
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Recommended prevention activities
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Selective prevention activities
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