Guidance
Exploring Drivers of Consumer Trust in Gambling
Exploring Drivers of Consumer Trust in Gambling
13 - After a report has been made
When an enquiry is under investigation, the investigating officer may contact the nominated officer to ensure that they have all the relevant information which supports the original SAR. This contact may also include seeking supplementary information or documentation from the reporting operator and from other sources by means of a court order.
The investigating officer will work closely with the nominated officer, who will usually receive direct feedback on the stage reached in the investigation. There may, however, be cases when the nominated officer cannot be informed of the state of the investigation, either because of the confidential nature of the enquiry or because the case is being considered by a court.
Last updated: 30 May 2023
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Updated in line with version 3 of the guidance. References to 'proliferation financing' added.