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Advice and guidance updates

Revamped website for LA inspection forms

LAs are advised that our partners at LLEP (Leicestershire & Leicester Enterprise Partnership) who have worked with us to produce resources to help LAs with their inspections have updated their website. Please update your saved links to this site accordingly.

Please note that the inspection templates and information for premises were updated in October to reflect the change of Codes of Practice which took effect at the end of October (in relation to customer interaction and alternative dispute resolution requirements).

Fund raising queries

Throughout the year, but particularly around the festive season, our contact centre receives a lot of fundraising related queries from LAs and the public.

LAs are encouraged to look at our website first, which has a range of information and advice about the requirements to be met when fundraising via:

  • incidental lotteries and Christmas raffles
  • private society lotteries
  • race nights
  • work lotteries
  • charity bingo or poker nights
  • small society lotteries.

It’s worth remembering that customer lotteries/raffles cannot be used for fundraising and all forms of lottery that aren’t promoted under a LA registration or Commission licence must not offer ticket purchasing online or via text/social media etc. There are also specific requirements about fundraising through non-commercial bingo and betting (including race nights), and poker nights.

Updated consolidated Code of Practice

From 1 January 2020, amended Social Responsibility Code 3.1(2) comes into force, which stipulates that the organisations receiving funds for delivering research, prevention, or treatment from licensees be subject to approval by the Gambling Commission. This follows a consultation held in December 2018. The LA consolidated codes of practice has been updated accordingly.

Further information about the process for being on the approved RET contributions (research, education and treatment) list is available on our website.

Premises register data review

We are carrying out a routine cleanse of the national premises register, which is compiled from gambling premises information submitted to us by LAs. We are asking LAs to confirm that the information held is accurate and provide amendments where relevant. If you have yet to receive any correspondence about this data cleanse exercise please contact our data management team who are coordinating the work

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LA Bulletin December 2019 - Feature article: Citizens Advice Gambling Support Service (East Midlands)
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LA Bulletin 2019 - Reference materials
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