Contents

• Licensing Authority Bulletin August 2020
• 1.
  General
• 2.
  Financial requirements
• 3.
  Protection of children and other vulnerable persons
• 4.
  ‘Fair and open’ provisions
• 5.
  Marketing
• 6.
  Complaints and disputes
• 7.
  Gambling licensees’ staff
• 8.
  Information requirements
• 9.
  Gaming machines in gambling premises
• 10.
  Assessing local risk
• LA Bulletin August 2020 - Consultations
• LA Bulletin August 2020 - Advice and guidance updates
• LA Bulletin August 2020 - Feature article How can gaming machines meet their %RTP if they are random?
• LA Bulletin - LLEP Assessment templates
• LA Bulletin - Quick guides and template letters
• LA Bulletin - Gambling Act statutory notices and forms
• LA Bulletin - Find operating licence holders and premises licence register

Consultations

Consultation on online slots game design and reverse withdrawals

We are consulting on changes to the design of online slots (opens in new tab) - specifically to make them safer for consumers, looking at issues such as speed of play and frequency of betting opportunities and as other factors on offer which can increase addiction and risk of harm. This consultation closes on 3 September.

Consultation on high value customers

We are seeking views on proposed changes to the rules operators must abide by when transacting with high value customers (opens in new tab) (VIPs), who often enjoy tailored bonuses, gifts, hospitality and preferential service from the licensee designed to maintain or increase their custom. This consultation closes on 14 August.

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LA Bulletin August 2020 - Advice and guidance updates