Consultation with operators to improve online safer gambling messaging and tools (EPIC)
EPIC continue to provide consultation to operators on effective prevention of harm. This includes providing QA of one operator's outbound calls.
EPIC continue to provide consultation to operators on effective prevention of harm.
EPIC are working with several operators to improve safer gambling messaging across website content, intervention messaging and retail environments. This includes appropriate language, audience targeting and timing of SG messages. EPIC have also reviewed effectiveness of tools using a panel of lived experience consultants.