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White Label Services

Request date
23 September 2023

Outcome
Information not held

Document actions
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Request

  • any customer demographic information submitted to the Commission by or on behalf of TGP Europe relating to its white label brands 8XBet and 6686;
  • the number of users (or attempted) of those white label services who have had their identities a) requested, b) verified; c) rejected;
  • the number of users of those white label services who have spent or attempted to spend 2000 euros in a day that have had their identities a) requested, b)verified; c) rejected.

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested:

  • any customer demographic information submitted to the Commission by or on behalf of TGP Europe relating to its white label brands 8XBet and 6686;
  • the number of users (or attempted) of those white label services who have had their identities a) requested, b) verified; c) rejected;
  • the number of users of those white label services who have spent or attempted to spend 2000 euros in a day that have had their identities a) requested, b) verified; c) rejected.

I can confirm that no information falling within the scope of your request is held by the Gambling Commission.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP

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