Flutter licences
Request
- When a customer opens an account on Paddy Power or Betfair, which company and licence is responsible for upholding licence requirements and checking the existing safer gambling controls and exclusions?
- Can you confirm if Flutter are licenced to be a gambling operator and if individuals can be an operator from time to time without one?
- Can a third party who are providing services also provide the same services to multiple other operators?
Response
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
In your email you have requested:
- When a customer opens an account on Paddy Power or Betfair, which company and licence is responsible for upholding licence requirements and checking the existing safer gambling controls and exclusions?
- Can you confirm if Flutter are licenced to be a gambling operator and if individuals can be an operator from time to time without one?
- Can a third party who are providing services also provide the same services to multiple other operators?
The Gambling Commissions responses to your enquiries are as follows:
The company responsible for upholding regulatory requirements is whichever licence holder the consumer has conducted their gambling transaction with. The companies referenced in your enquiry, with the exception of Flutter all hold licences in various company names within the group.
Flutter Entertainment Plc itself does not hold an operating licence but is the owner of the group and its various companies. Below is a list of the current active licence holders in the Flutter Group.
- Betfair Casino Limited
- Betfair Limited
- BeyondPlay Gaming Limited
- Bonne Terre Gaming Limited
- Bonne Terre Limited
- CORE Gaming Limited
- PPB Counterparty Services Limited
- PPB Entertainment Limited
- PPB GE Limited
- PPB Games Limited
- Power Leisure Bookmakers Limited
- Stars Interactive Limited
- TSE Malta LP
- Tombola (International) Plc
- Tombola Limited
Individuals or companies providing gambling facilities to consumers in Great Britain usually need an operating licence from the Commission although there are some exemptions in the Act. The types of licences needed to run a gambling business are listed on the Gambling Commission website:
- A third party can provide the same services to multiple operators. for example Commission licensed operators may get their gaming machines or gambling software from the same Commission-licensed gaming machine or software supplier(s) or they may get their games or machines tested by the same Test House.
Review of the decision
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Gambling Commission