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Report

Annual report and accounts 2023 to 2024

The Gambling Commission's 2023 to 2024 Annual report and accounts. For the period 1 April 2023 to 31 March 2024.

  1. Contents
  2. Performance report
  3. The organisation

The organisation

We are an independent non-departmental public body sponsored by the Department for Culture, Media and Sport (DCMS). We regulate the individuals and businesses that provide gambling activities in Great Britain. We are responsible for issuing gambling operating licences for businesses and personal gambling licences for key individuals.

We are also responsible for awarding the licence and regulating the operator of the National Lottery.

Purpose

The Gambling Commission exists to make gambling safer, fairer and crime free. We do this by licensing and regulating in the public interest and providing advice and guidance.

There are 2 main pieces of legislation that underpin our work:

We have 373 employees at 31 March 2024, most of whom are normally based at our Birmingham office with hybrid working principles in place. We also have a number of employees who have a home-based contract.

Objectives

We regulate in the public interest, as guided by our statutory duties to:

  • prevent gambling from being a source of crime or disorder, being associated with crime or disorder, or being used to support crime
  • ensure that gambling is conducted in a fair and open way
  • protect children and other vulnerable persons from being harmed or exploited by gambling.

The National Lottery

In respect of the National Lottery, our objectives are to ensure that: 

  • every lottery that forms part of the National Lottery is run with all due propriety 
  • the interests of every participant in the National Lottery are protected
  • subject to the previous 2 duties, to secure that the net proceeds of the National Lottery are as great as possible.

Outcome 

We want a safe, fair and crime free gambling market where the interests of consumers and the wider public are protected. 

To achieve the previous outcome, our Corporate Strategy 2024 to 2027 sets out our 5 areas of strategic focus: 

  • using data and analytics to make gambling regulation more effective 
  • enhancing our core operational functions 
  • setting clear, evidence-based requirements for licensees 
  • being proactive and addressing issues at the earliest opportunity 
  • regulating a successful National Lottery. 
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Overview of the British gambling sector
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