Settlement

Betfair Casino Limited

Account number:

39435

Decision date:

17 December 2025

Outcomes:

Commission costs, Public statement and Payment in lieu of financial penalty

Details

A licence review under section 116 of the Act was commenced following a Compliance Assessment undertaken by the Commission in April and May 2024 of the remote operating licences of four licensees trading under the names Betfair (at betfair.com) and Paddy Power (at paddypower.com). The Licensees subject to assessment were:

• PPB Entertainment Limited (licence number 039426-R-319332-024)
• PPB Counterparty Services Limited (licence number 039439-R-319330-011)
• Betfair Casino Limited (licence number 039435-R-319329-007)
• TSE Malta LP (licence number 039561-R-319411-007).

The review found failings in Paddy Power Betfair’s Social Responsibility (SR) controls.

All four of the Licensees set out above failed to comply with the following Licence Conditions and  Codes of Practice (LCCP):

• paragraphs 1, 4, 7, 8 and 11 of Social Responsibility Code Provision (SRCP) 3.4.3 relating to remote customer interaction.

In line with our Statement of Principles for Licensing and regulation, the Licensees will make a total payment in lieu of a financial penalty of £2,000,000. Details of this are set out under the heading Regulatory Settlement.

Further information about this case can be found on the Gambling Commission’s public statement, which can be found here: Paddy Power Betfair Public Statement