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  1. Public register
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  3. Sanction for Grace Media (Gibraltar) Limited
Sanction

Grace Media (Gibraltar) Limited

Account number:
57869
Decision date:
26 June 2025
Outcomes:
Financial penalty

Details

Following an investigation outside of a licence review, the Gambling Commission (“the Commission”) found that Grace Media (Gibraltar) Limited (“the Licensee”) breached:

  • Social Responsibility Code Provision (“SRCP”) 3.5.3 - Self-exclusion, Paragraph 2 – remote SR code; and
  • SRCP 5.1.11 - Direct electronic marketing consent

The failure to comply with a SRCP is a breach of a licence condition by virtue of section 82(1) of the Gambling Act 2005 (“the Act”).

In line with the Commission’s Licensing, compliance and enforcement policy statement and the Statement of principles for determining financial penalties, the Commission has decided to impose a financial penalty of £60,000 under section 121(1) of the Act.

Commission Officials acknowledge that the Licensee has co-operated with the Commission throughout the investigation. The Commission also notes the Licensee had, and continues to have, policies and procedures in place regarding SRCP 3.5.3 and SRCP 5.1.11, and that the failure was due to human error in the application of these policies and procedures. The Licensee has taken remedial action to address this issue.

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