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Regulatory action against Greentube Alderney Limited

02 December 2021

An online gambling business must pay £685,000 after a Commission investigation revealed social responsibility and money laundering failures.

Greentube Alderney – which operates and – will also undergo extensive independent auditing for the failures which occurred between December 2019 and November 2020.

The Commission investigation revealed that the operator failed to:

  • interact with customers in a way which minimises the risk of customers experiencing gambling harms
  • conduct adequate assessments of the risk of money laundering
  • have in place and implement appropriate policies, procedures and controls to prevent money laundering
  • to alert the Commission to an event that could have a significant impact on the nature or structure of a licensee’s business

Helen Venn, Commission Executive Director, said: “Compliance with Commission rules aimed at keeping people safe and gambling crime free is not optional. We will always take firm action against those operators who fail to meet the high standards we expect for consumers in Britain.”

A public statement reveals more details of the failings.

Public statements

Greentube Alderney Limited Public statement

Published: 2 December 2021

Read the public statement about greentube alderney limited public statement

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Last updated: 21 December 2021

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