Cookies on the Gambling Commission website

The Gambling Commission website uses cookies to make the site work better for you. Some of these cookies are essential to how the site functions and others are optional. Optional cookies help us remember your settings, measure your use of the site and personalise how we communicate with you. Any data collected is anonymised and we do not set optional cookies unless you consent.

Set cookie preferences

You've accepted all cookies. You can change your cookie settings at any time.

Skip to main content
Press release

Gambling Commission publishes first National Strategic Assessment

06 November 2020

The Gambling Commission has published its first ever National Strategic Assessment.

The Gambling Commission has published its first ever National Strategic Assessment. The document uses the latest available evidence, from a wide range of sources and case studies, to assess the issues and the risks gambling presents to consumers and the public. It sets out the Commission’s priority actions to address those risks and issues, as well as highlighting a number of areas where significant progress is already made to make gambling safer.

Commission Chief Executive Neil McArthur said: “We will use our National Strategic Assessment as the foundation for prioritising our work over the coming months and years.

“We look forward to working with the government on the forthcoming review of the Gambling Act and alongside that work we will be working hard to address the issues that we have identified in our Strategic Assessment.

“We have demonstrated that we are willing and able to respond quickly to emerging issues and risks and that we will use the full range of our powers to protect consumers. We and have made considerable progress in many areas to make gambling safer - but we want to go further and faster.”

The Gambling Commission has also today published its annual Compliance and Enforcement Report – a document featuring the findings of the regulator’s extensive casework against licence holders and detailing where the industry needs to raise standards.

This year’s report sets out how over the last financial year the Commission’s work has included:

  • commencing reviews on 49 people who hold personal licences to operate gambling businesses
  • suspending five operating licences
  • revoking 11 licences
  • issuing 12 financial penalty packages of regulatory settlements – totalling over £30 million
  • carrying out 234 security audits and 33 website reviews
  • conducting 350 compliance assessments of land-based and online operators
  • dealing with 630 reports of suspicious betting activity, sports rules breaches and misuse of inside information
  • generating over 3,000 intelligence reports.

Mr McArthur said: “Holding an operating licence or a personal licence is a privilege, not a right, and we expect our licensees to protect consumers from harm and treat them fairly.

“Our latest report shows that where licensees fail to meet the standards we expect, we will take tough action, including the suspension and revocation of licences. It also charts how we are shifting our focus towards personal management licence holders - those in boardrooms and senior positions need to live up to their responsibilities and we will continue to hold people to account for failings they knew, or ought to have known, about.

“Everyone has a part to play to make gambling safer and learning the lessons from the failings identified in this report is one way of doing that.”

Note to editors

For all media enquiries, please contact the Gambling Commission press office.

Last updated: 29 March 2023

Show updates to this content

Following an audit corrected link formatting issues only.

Is this page useful?
Back to top