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  4. Gambling Commission imposes penalty on Camelot

Gambling Commission imposes penalty on Camelot

26 August 2014

The Gambling Commission (the Commission) has found Camelot UK Lotteries Ltd (Camelot) in breach of its licence to operate the National Lottery.

The Commission has also imposed a financial penalty of £100,000, following the initial miscalculation and subsequent communication and publication of an incorrect National Lottery Lotto jackpot prize amount in October 2013.

After a full investigation, and taking account of representations from Camelot, the Commission found that Camelot had failed to ensure that its bespoke processes and procedures put in place in respect of this key area for the re-launch of Lotto were fit for purpose and had thereby acted in contravention of Condition 5.10A(b) of the licence granted pursuant to section 5 of the National Lottery etc. Act 1993 (as amended). As a result of this breach a financial penalty of £100,000 has been imposed together with a direction for Camelot to commission an independent review, subject to consultation on scope, of its related control environment performance.

The incident led to three Lotto jackpot winning ticket holders initially being informed by Camelot that they had won more than in fact they had. The original jackpot broadcast was £6.2m, which was revised down to £4.8m once Camelot had discovered the error. The winners were subsequently told the correct prize amount before any prize money had been transferred/paid out and the Commission is confident that the winners did receive the correct prize amount under the rules of the game.

The Commission’s Chair, Philip Graf, said “While this is an isolated incident, this is a serious matter, as confidence in the accurate calculation of prize monies is a critical part of maintaining public trust in the integrity of the National Lottery.

“Camelot has put measures in place to ensure it doesn’t happen again. We will continue to monitor Camelot to ensure it meets the requirements of the licence and that the interests of players are protected.”

Note to editors

  1. The Gambling Commission (the Commission) and local licensing authorities are responsible for licensing and regulating almost all commercial gambling in Great Britain, including the National Lottery.
  2. When regulating the National Lottery the Commission’s responsibilities are governed by the National Lottery etc. Act of 1993 as amended. Under Section 4 of that Act the Commission has a duty to:
  • ensure that the National Lottery, and every lottery that forms a part of it, is run with all due propriety
  • ensure that the interests of every participant in the National Lottery are protected, and
  • subject to those two duties, to do its best to ensure that the proceeds of the National Lottery are as great as possible.

For all media enquiries, please contact the Gambling Commission press office.

Last updated: 20 August 2021

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