Football Pools Limited faces £375,000 regulatory action

27 March 2025

Online gambling business, Football Pools Limited, is to pay £375,000 after a Commission investigation revealed social responsibility and anti-money laundering failures.

The operator, which runs four websites, including footballpools.com, will pay the money as part of a settlement with the Commission.

All £375,000 will go to socially responsible causes.

The breaches occurred between September 2022 and August 2023.

John Pierce, Commission Director of Enforcement, said: “This case demonstrates that the Licensee's approach to anti-money laundering risk profiling and monitoring was insufficient, allowing high-risk customers to continue gambling before completing necessary enhanced due diligence checks.

“In addition, the Licensee was over-reliant on financial alerts that whilst preventing significant losses meant it failed to engage in a timely manner with some customers who were potentially experiencing other markers of gambling-related harm such as time spent gambling and high velocity spend.

“While it is recognised that necessary improvements have been made by the Licensee following the completion of the compliance assessment, the Commission will take further action if these standards are not maintained."

More details of the failings can be found in the public statement.

Public statements

Football Pools Limited Public Statement

Published: 27 March 2025

Read the public statement

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Last updated: 27 March 2025

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