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Business Plan 2019-2020

16 April 2019

Today we have published our 2019-20 Business Plan which outlines the Commission’s key areas of focus for the next 12 months.

The business plan will focus on protecting consumers, preventing harm, raising standards, optimising returns to good causes from lotteries, and improving the way we regulate.

Neil McArthur, chief executive of the Gambling Commission, said: “This business plan highlights the projects and milestones we will complete during 2019-20 as we move into the second year of our Strategy 2018-2021. Our overriding objective is to make gambling fairer and safer for consumers, in what is a constantly developing market. I am proud of the progress we have made with our ambitious strategy, but I am also clear that there is much more to do.”


Last updated: 23 August 2021

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