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General enquiries

If you have a question that we haven't been able to answer elsewhere on the site, you can call us or send us a message.

Coronavirus (COVID-19)

Information for the public and players

Information for licensees and businesses

Call us

0121 230 6666

From outside the UK, call us on +44 121 230 6666

Our phone line opening hours are:

Monday 10am to 4pm
Tuesday 11am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm

Online form

Submit an enquiry online

We aim to respond to all queries submitted online, within 20 days.

Last updated: 3 January 2023

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