General enquiries
Our phone service is now closed. They will reopen on Friday 2 January 2026.
You can still contact us by email at: info@gamblingcommission.gov.uk.
If you have a question that we have not been able to answer elsewhere on the site, you can call us or send us a message. Information for the public and players.
Call us
0121 230 6666
From outside the UK, call us on +44 121 230 6666
Our phone line opening hours are:
Monday 10am to 4pm
Tuesday 11am to 4pm
Wednesday 10am to 4pm
Thursday 10am to 4pm
Friday 10am to 4pm
Hours may vary on bank holidays and other public holidays.
Online form
We aim to respond to all queries submitted online, within 20 working days.
Last updated: 24 December 2025
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Christmas closure message removed.