General enquiries
If you have a question that we haven't been able to answer elsewhere on the site, you can call us or send us a message.
Coronavirus (COVID-19)
Call us
0121 230 6666
From outside the UK, call us on +44 121 230 6666
Our phone line opening hours are:
- Monday 10am to 4pm
- Tuesday 11am to 4pm
- Wednesday 10am to 4pm
- Thursday 10am to 4pm
- Friday 10am to 4pm
Online form
We aim to respond to all queries submitted online, within 20 days.