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General enquiries online form

If you have a question that we haven't been able to answer elsewhere on the site, you can call us or send us a message.

We aim to respond to all queries submitted online, within 20 working days.

Send us your enquiry online

If you are looking to make a complaint about a gambling business, find out how on our complaint pages.

Do not use this form to submit a complaint to us.
Have you contacted us before?
What is the reason for your message?
Select one option.
Have you complained to the business?
We do not resolve or make decisions on complaints relating to gambling transactions
Have you complained to the business?
We do not resolve or make decisions on complaints relating to gambling transactions
Have you complained to the business?
We do not resolve or make decisions on complaints relating to gambling transactions

Use the details to tell us your query.

We do not resolve or make decisions on complaints relating to gambling companies or transactions. Find out how to complain and the complaints process.

Do not include personal or financial information like your National Insurance number or credit card details.
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