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Consultation response

January 2025 Consultation on proposed changes to the GMTS, Testing Strategy and LCCP: Consultation Response

Our position in relation to the consultation covering the Gaming Machine Technical Standards, Gaming Machine Testing Strategy and LCCP published in January 2025.

Contents


Active choice whether to set own limits or use default limits 

Respondent's views

The majority of club responses disagreed with this element of the proposal. The majority of other respondents agreed with the proposal – including licensees, trade associations, charities and/or non-profit organisations and academics. Those who neither agreed nor disagreed  included  licensees, a trade  association  and  a charity or non-profit organisation.

Supporting comments included that customer autonomy may improve self-awareness of spend patterns and encourage reflective, informed decision making, as well as increased engagement with safer gambling tools. Others noted that the proposal should be as frictionless as possible as the amount of effort involved (clicks or typing) may influence whether a person actively sets a limit or uses the default. One respondent suggested that the ‘free text’ box should be replaced by simple ‘up and down’ arrows (or equivalent).

Our position

Respondents did not raise any issues that would, in our view, undermine this element of the proposal.

We have decided to therefore proceed as proposed, noting that amendments have been made to the GMTS wording following consultation to:

  • allow consumers to set a single time or monetary limit if they wish to, reverting to the default for the limit not used
  • require that the presentation of the options of using a ‘free text’ box to set limits and/or select the default time and monetary limits is done at the same time and, additionally, with equal prominence
  • include Implementation Guidance that permits the inclusion of functionality, in addition to a ‘free text’ box, to ease and support decision-making when consumers set their own limits. Such functionality could include, for example, sliders, arrows or pre-set lists of net loss amounts and time periods. Such functionality must not anchor or attempt to influence consumer decision-making.

We consider these amendments will provide consumers with the greatest level of choice and ease and support their decision-making.

Final wording

The final wording is detailed in the final wording section.

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