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National Strategy to Reduce Gambling Harms

Begin impact evaluation of GMA treatment services, including a qualitative review, and deliver recommendations for future delivery (Gordon Moody)


November 2020

Gordon Moody appointed Trust Impact to undertake an evaluation into how they use data to demonstrate impact. The review has taken the form of 1:1 interviews with a range of stakeholders summarised in a review report covering a series of recommendations for GMA. The main actions developed following Trust Impact’s recommendations were: the creation of a Theory of Change model, revising monitoring and evaluation processes, development of a strong reporting system for both internal and external audiences and the optimisation of case management and outcomes systems and related platforms.

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