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National Strategy to Reduce Gambling Harms

Single customer view pilot phase begins (BGC)


May 2022

The BGC continues to work with with the Information Commissioner's Office and the Gambling Commission to explore options for a single customer view.

April 2021

BGC has scoped out a trial on the sharing of at-risk customers and has launched a supplier selection process. The trial will launch pending confirmation of the legal basis for the sharing of this data from the ICO.

November 2020

BGC plans to launch Trial 1 Single Customer View Year 2 Q4. This is contingent upon clearance of the Trial by the ICO to ensure it is compliant with GDPR.

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