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Two operators licences suspended for failure to participate in GAMSTOP

03 April 2020

The Gambling Commission suspended the licences of two online operators with immediate effect and commenced reviews for failure to fully integrate the self-exclusion scheme GAMSTOP.

All online operators were notified in January that participating in GAMSTOP (opens in a new tab) by 31 March was a requirement of their licence conditions and social responsibility code provision 3.5.5. The decision to suspend the licences of Dynamic, trading as Prophet, and Sportito was taken for failure to comply. Subsequent to the suspension being implemented, Sportito has now integrated and its suspension has been lifted, the review continues.

Neil McArthur, Gambling Commission Chief Executive, said: “We have made it clear to operators that we are ready and willing to use our powers to protect consumers, as this action demonstrates.

“Self-exclusion is an important tool to protect vulnerable consumers, which is why we made it compulsory for all online operators to be signed up to GAMSTOP by 31 March. We took action because the operators had not complied by the deadline, which placed vulnerable consumers at risk.

“One of the suspensions has now been lifted as the operator is now compliant. Our investigations into both operators continue.”

Operating Licence No 053101-R-330206-001 and 000-053739-R-330568-003 were suspended in accordance with section 118(2) of the Gambling Act 2005. Reviews have been commenced under s116 as the Commission believes a condition of both licences had been breached and the Licensees may be unsuitable to carry out the licensed activities.

The suspension of Dynamic’s licence will remain in place until the Commission is satisfied that the operator has fully integrated the GAMSTOP scheme and is fully compliant with their licence conditions.

Customers of Dynamic, trading as Prophet, who may have questions or concerns can contact or +44 7407 534073

Note to editors

Update 08/04/2020: On 7th April the licence suspension of Dynamic, trading as Prophet, (Operator Licence No 000-053739-R-330568-003) was lifted.

For all media enquiries, please contact the Gambling Commission press office.

Last updated: 19 August 2021

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