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Blog posts

Blog posts from teams across the Gambling Commission.

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Posts tagged Service design

  • A group of individuals standing around a desk with post-it notes of various colours. You can only see individual's arms. The desk has a large selection of printouts, the individuals are sticking the post-it notes against these printouts.

    Why take part in user research with us at the Gambling Commission

    You may have heard about user research or you may have been asked to take part in a research session for the Gambling Commission. Here Scott McMullen, our User Research Lead, explains how research helps us create better services for people and also answers these questions.

    12 May 2021 - Digital.

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