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Request date: 4 August 2026
This version was printed or saved on: 7 September 2026
Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/online-gambling-in-new-zealand
(a) all information provided by the online gambling operators listed in the Schedule to this letter, concerning the online gambling provided by them in New Zealand, in connection with their operating licence, including information provided with their operating licence applications or otherwise;
(b) all information concerning revenue sourced from the New Zealand market (including the amount of such revenue and its proportion to the operator's overall revenue) provided by the online gambling operators listed in the Schedule to this letter in connection with their operating licence, whether provided with their operating licence applications or otherwise; and
(c) any details disclosed by the operators listed in the Schedule to this letter in connection with their operating licence, provided with their operating licence applications or otherwise, which specify whether the operator is actively targeting the New Zealand market.
If you intend to refuse any part of this request on the grounds that it is too broad, we ask that you contact us promptly to provide assistance in refining the request, as required by Section 16 of the FOIA.
We would prefer to receive the information in an electronic format. We look forward to your response within 20 working days.
Schedule
Gentoo Media Inc (GiG):
iGamingCloud Limited (UKGC Account Number:44073)
Any representative or agent of any of the above
Bet365 Group Limited:
Hillside (Technology) Limited(UKGC Account Number: 38721)
Hillside (UK Gaming)ENC (UKGC AccountNumber: 55149)
Hillside (UK Sports)ENC (UKGC Account Number:55148)
Denise Coates (UKGCAccount Number: 880)
John Coates (UKGC Account Number:66821)
John Coates (UKGC Account Number: 885)
Any representative or agent of any of the above
SuperGroup (SGHC) Limited:
SuperGroup Tech Limited(UKGC Account Number:67617)
Apricot Investments Limited(UKGC Account Number:39073)
Betway Limited (UKGC Account Number: 39372)
Jumpman Gaming Limited(UKGC Account Number:39175)
Any representative oragent of any of the above
Evolution AB:
Evolution Malta HoldingLimited (UKGC AccountNumber: 41655)
Any representative or agentof any of the above
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
In your email you have requested information held by the UK Gambling Commission (UKGC) relating to the licenced gambling operators listed in the Schedule (listed below) to this letter in the following categories over the period 1 January 2019 to present:
(a) all information provided by the online gambling operators listed in the Schedule to this letter, concerning the online gambling provided by them in New Zealand, in connection with their operating licence, including information provided with their operating licence applications or otherwise;
(b) all information concerning revenue sourced from the New Zealand market (including the amount of such revenue and its proportion to the operator’s overall revenue) provided by the online gambling operators listed in the Schedule to this letter in connection with their operating licence, whether provided with their operating licence applications or otherwise; and
(c) any details disclosed by the operators listed in the Schedule to this letter in connection with their operating licence, provided with their operating licence applications or otherwise, which specify whether the operator is actively targeting the New Zealand market.
Schedule
Gentoo Media Inc (GiG):
Bet365 Group Limited:
SuperGroup (SGHC) Limited:
Evolution AB:
Gambling operators are required to hold a licence from the Commission in order to offer facilities for gambling to customers located in Great Britain. The Commission’s jurisdiction under the Gambling Act 2005 covers Great Britain: England, Scotland and Wales. We do not have powers to investigate and prosecute in Northern Ireland, or any other jurisdiction, as gambling is a devolved matter.
The Commission goes through a licence application process and makes an assessment of suitability against criteria set out in the Act. Part 5 of the Gambling Act 2005 details the Commission’s statutory functions in relation to the licensing requirements. The Licence conditions and codes of practice (LCCP) set out the requirements all licensees must meet in order to hold a Gambling Commission licence.
Licence Conditions and Codes of Practice (opens in new tab)
When we receive licence applications an assessment is made on whether a business will uphold the licensing objectives and also the suitability of the applicant to carry out the activities that the licence allows. As part of this assessment the Commission will request the following evidence to support the application and the individuals who are relevant to the application, such as:
As part of the licence application process, the Commission will require details of the markets that an applicant provides gambling services or facilities to/accepts players from; details of any licences, permits or authorisations that the applicant holds in those markets; and the revenue that each of those markets generates as a percentage of the overall revenue generated by the applicant’s remote gambling activities.
Details with regards to how we process a licence application can be found on our website: Licensees and Businesses (opens in new tab)
These checks are carried out to ensure that we meet our obligations under the Act and our Statement of Principles (opens in new tab).
Once licensed, gambling operators are subject to ongoing compliance requirements and are subject to regulatory action should they fail to meet their licence requirements. Information collated as part of this process is used to assess whether a person or entity is fit to hold a licence.
The Gambling Commission do not provide comment on any information held regarding specific operators and the information gathered as part of their application process, unless it is in the public interest to do so. As such, we are unable to confirm or deny whether we hold any information falling within the scope of your request. Section 31(3) of the FOIA (Law Enforcement) exemption applies.
Section 31(3) (“Law Enforcement”) provides that the duty to confirm or deny does not arise if, or to the extent that compliance with section 1(1)(a) would or would be likely to, prejudice any of the matters mentioned in subsection (1).
The Public Interest Test
Having acknowledged that the Commission is not able to confirm or deny whether we hold any information within the scope of your request, section 31 of the FOIA requires that we consider a public interest test to identify whether there is a wider public interest in fulfilling this request as opposed to maintaining the exemption.
In considering the public interest the Commission has considered the following factors. The Commission is a public body which regulates the gambling industry in accordance with its statutory objectives, and its work is in the public interest. We recognise that there is therefore a public interest in members of the public having confidence that the Commission is being open and honest in how it regulates and the information it holds so that it can be effectively held to account.
Further to this, it is important that there is sufficient information in the public domain, so consumers have an understanding of the regulatory activity that the Commission is taking with specific operators to enable them to make informed decisions regarding their choice of operator. Weighed against these factors, the Commission has also considered factors in favour of maintaining the exemption.
The Commission has robust and effective processes and procedures in place which are utilised when carrying out activities which contribute to our regulatory activities. These procedures and processes have been put in place to increase the integrity of our work, demonstrating to the public at large that they can have confidence in the Commission’s ability to uphold its statutory obligations.
There is an expectation of confidence in much of the Commission’s work, particularly regarding the information collected in relation to specific operators during the Commission’s application and due diligence. Sharing this information, if held, would consequently impact on the openness of stakeholders when sharing important information with us or other law enforcement agencies. This would have a substantial adverse effect on the Commission’s ability to carry out its regulatory functions.
In order to promote transparency, there is information that is publicly available on our website which clearly sets out the required standards with which operator licensees are expected to comply.
Note, if operators that hold a GB Gambling Commission licence are also operating abroad, the Commission expects operators to conduct their own due diligence and put controls in place to ensure they meet legal requirements in other jurisdictions.
Ultimately, the Gambling Commission regulates gambling in the interests of consumers and the wider public. As such, the Commission believes that the interests of the public are better served through maintaining the exemption, therefore, we are not in a position to confirm or deny whether we hold any information in relation to your request.
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
It should be noted that if you wish to raise a complaint with the ICO about the Commission’s handling of your request for information, then you are required to do so within six weeks of receiving your final response or last substantive contact with us.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Gambling Commission