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Request date: 27 April 2023
This version was printed or saved on: 8 December 2023
Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/licensed-external-lottery-managers-elms
Hi your website states "A list of licensed ELMs is available on the Commission's website." - I cannot find where this list is, can you advise please?
It is not hyperlinked as far as I can see from the page (I am looking at https://www.gamblingcommission.gov.uk/licensees-and-businesses/guide/page/external-lottery-managers-elms)
I have called and spoken with one your staff who suggested that the easiest way for me to get a list of ELMs would be via a FOI request.
Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).
In your email you have requested a list of licensed ELMs.
An External Lottery Manager (ELM) makes arrangements for a lottery on behalf of a society or local authority but is not a member, officer or employee of the society or local authority.
An ELM must hold a lottery manager operating licence before they can promote a society or local authority lottery. The ELM (and the relevant society or local authority) will also need to hold a remote gambling licence if they intend to sell tickets by means of remote communication (eg internet, telephone).
Section 21 of the FOIA provides that information is exempt where it is reasonably accessible elsewhere.
Details of all operators licensed by the Gambling Commission can be downloaded from our website here:
From there, you should be able to filter to ELMs.
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Victoria Square House
Birmingham B2 4BP