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Request date: 6 June 2023
This version was printed or saved on: 1 December 2023
Online version: https://www.gamblingcommission.gov.uk/about-us/freedomofinformation/fame-ventures-index-labs-application-documents
Fame Ventures (Index Labs) Account Number 38866 were granted licences on 27/03/2015. Please confirm that an Independent approved test house provided a report and that the application process that includes a website review was undertaken prior to 27/03/2015. You have kindly previously released the Application Document for Betindex Limited Number: 2665. Please provide the same for the Fame Ventures application. Please also provide a copy of the Website Assessment template for the Fame Ventures application too, redacted where required. This document was released for Betindex Limited via Freedom of Information request on 02/03/22.
Thank you for your request for information regarding Fame Ventures (Index Labs), who were granted licences on 27/03/2015. This request has been processed under the Freedom of Information Act 2000 (FOIA).
In your email you have requested:
I can confirm that no information falling within the scope of part one of your request is held by the Gambling Commission.
Gambling operators are required to hold a licence from the Commission in order to offer facilities for gambling to customers located in Great Britain. The Commission goes through a licence application process as part of this and makes an assessment of suitability against criteria set out in the Act. Part 5 of the Gambling Act 2005 details the Commission’s statutory functions in relation to the licensing requirements. The Licence conditions and codes of practice (LCCP) set out the requirements all licensees must meet in order to hold a Gambling Commission licence.
Section 21 of the FOIA provides that information is exempt where it is reasonably accessible elsewhere.
We publish registers of licensed businesses and individuals here:
The publicly available licence details for Fame Ventures (Index Labs) can be viewed here:
When we receive licence applications an assessment is made on whether a business will uphold the licensing objectives and also the suitability of the applicant to carry out the activities that the licence allows. As part of this assessment the Commission will request the following evidence to support the application and the individuals who are relevant to the application, such as:
Details with regards to how we process a licence application can be found on our website:
These checks are carried out to ensure that we meet our obligations under the Act and our Statement of Principles.
Once licensed, gambling operators are subject to ongoing compliance requirements and are subject to regulatory action should they fail to meet their licence requirements.
Information collated as part of this process is used to assess whether a person or entity is fit to hold a licence
I can confirm that information falling within the scope of parts two and three of your request is held. However, the Commission is of the view that information in relation to specific operators, other than what is made publicly available, is exempt from disclosure under section 31(1)g of the FOIA (‘law enforcement’) and therefore will not be released.
Section 31(1)(g) exempts information whose disclosure would, or would be likely to, prejudice the exercise by any public authority of its functions for any of the purposes specified in subsection (2).
The Commission considers the subsections below apply and therefore the information is exempt from disclosure:
The factors the Commission has considered when applying the public interest test have been detailed below.
The Commission acknowledges that there is a public interest in promoting the accountability and transparency of public authorities and the importance of having sufficient information in the public domain to support consumers with their choice of operator, however, disclosure of the information would be damaging to the Commission as a regulatory body which ultimately serves to protect the wider public interest.
It is important that the public are assured that the Commission is carrying out its functions in ensuring that any individuals/organisations who are involved in providing gambling facilities to the public have undergone the necessary assessments and will uphold the licencing objectives ensuring that consumers are protected.
However, there is a strong public interest in preserving the processes that the Commission has in place to assess operators’ compliance with the LCCP and identify any operators who will be unable to comply with the licensing requirements. The public trust that the Commission has robust processes in place to assess operators so that when they use the services provided by an operator, they are confident that there has been sufficient scrutiny of that operator to ensure that they are protected. If this information were released it would undermine that confidence.
We consider that the public interest is better served by withholding this information, ensuring that consumers are protected through our processes rather than releasing information about our processes which in our view will not benefit the public as a whole.
If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.
Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.
If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.
The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.
Information Management Team
Victoria Square House
Birmingham B2 4BP