Affordability Checks Consultation

Request

I would like to receive a copy of the Gambling Commission's consultation on affordability checks carried out in 2021.

Response

Thank you for your request which has been processed under the Freedom of Information Act 2000 (FOIA).

In your email you have requested a copy of the commission's consultation on affordability checks carried out in 2021.

Section 21 of the FOIA provides that information is exempt where it is reasonably accessible elsewhere. The remote customer interaction consultation can be viewed here:

Remote Customer Interaction - Consultation and Call for Evidence - The Gambling Commission - Citizen Space.

This exercise included a consultation and a call for evidence. In relation to the consultation part of the exercise, the Commission published this response:

Remote Customer Interaction: Consultation Response.

Review of the decision

If you are unhappy with the service you have received in relation to your Freedom of Information request you are entitled to an internal review of our decision. You should write to FOI Team, Gambling Commission, 4th floor, Victoria Square House, Victoria Square, Birmingham, B2 4BP or by reply to this email.

Please note, internal review requests should be made within 40 working days of the initial response. Requests made outside this timeframe will not be processed.

If you are not content with the outcome of our review, you may then apply directly to the Information Commissioner (ICO) for a decision. Generally, the ICO cannot make a decision unless you have already exhausted the review procedure provided by the Gambling Commission.

The ICO can be contacted at: The Information Commissioner’s Office (opens in a new tab), Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF.

Information Management Team
Gambling Commission
Victoria Square House
Victoria Square
Birmingham B2 4BP