Sitemap

• About
  • Contact us
    • Complain about the Commission
  • Who we are and what we do
    • How we make sure licence holders are compliant
    • How we regulate the gambling industry
    • How we work with other authorities
    • Our role in protecting vulnerable people
  • Corporate governance and business plan
    • Board of Commissioners
    • Board papers
      • Board papers
    • Strategy and business plan
    • Corporate governance framework
    • Organisational structure
    • Director biographies
    • Our decision making committees and executive management
  • Annual reports & accounts
  • Being open about what we do
    • Enterprise Act
      • BIT assessment 08 May 2015 - 26 May 2016
      • BIT assessment 27 May 2016 - 8 June 2017
      • Enterprise Act Innovation plans
      • Enterprise Act assessments
    • Publication scheme
      • Being open about what we do and how we are doing it
      • How we use your licence fee
      • Our lists and registers
      • Our priorities and how we're doing
      • Our service standards for enquiries
      • Past answers to FOI requests 2015
      • Past answers to FOI requests 2016
      • Past answers to FOI requests 2017
      • Policies and procedures
      • Sales and procurement
      • Services we offer
      • What we spend and how we spend it
• Footer
  • Accessibility
  • Gambling-related legislation
  • How we fulfil your Subject Access Request
  • Legal advice
  • Personal information charter
  • Privacy and cookies
  • Terms and conditions
  • Twitter policy
  • Useful links
    • Gambling industry trade associations
    • Government and related organisations
    • Other regulatory bodies
    • Sports governing bodies
    • Useful links - National Lottery related
  • Victims of crime
  • Welsh
    • Cymraeg
• For gambling businesses
  • eServices - our online self-serve portal
  • Do I need a licence?
    • Operating licences
      • Linked licences gaming machine technical
      • Remote betting host real events licence
      • Remote betting host virtual events licence
      • Remote bingo game host operating licence
      • Remote casino game host operating licence
      • Remote general betting (standard) (virtual events) licence
      • Adult gaming centre (AGC) operating licence
      • Betting - which licence do you need?
      • Family entertainment centre
      • Linked licences gambling software
      • Non-remote 1968 Act casino operating licence
      • non-remote 2005 Act casino operating licence
      • Non-remote betting intermediary licence
      • Non-remote bingo operating licence
      • Non-remote external lottery manager licence
      • Non-remote gambling software licence
      • Non-remote gaming machine technical - full licence
      • Non-remote gaming machine technical - software licence
      • Non-remote gaming machine technical - supplier licence
      • Non-remote general betting (limited) licence
      • Non-remote general betting (standard) licence
      • Non-remote pool betting licence
      • Non-remote society lottery licence
      • Remote betting intermediary (trading rooms) licence
      • Remote betting intermediary licence
      • Remote bingo operating licence
      • Remote casino operating licence
      • Remote external lottery manager licence
      • Remote gambling software licence
      • Remote gaming machine technical - full licence
      • Remote gaming machine technical - software licence
      • Remote gaming machine technical - supplier licence
      • Remote general betting (limited) licence
      • Remote general betting (standard) (real events) licence
      • Remote pool betting licence
      • Remote society lottery licence
      • Single machine permits
    • Personal functional licence
    • Personal licence maintenance
    • Personal management licence
    • Types of licence you may need for your business
    • What you need to tell us when you hold a personal licence
  • Apply for a licence
    • How to calculate your gross gambling yield (GGY)
    • Annual fees
    • Bankruptcy and liquidation
    • Having a criminal record
    • How do I apply for an operating licence?
    • Small scale operator
    • Starting your own gambling business
    • What you need to send us when you apply for an operating licence: remote/online businesses
    • What you need to send us when you apply for an operating licence: medium to large businesses
    • What you need to send us when you apply for an operating licence: small businesses
  • Compliance
    • General compliance
      • ADR
        • Consumer complaints and redress review
        • Apply to become an ADR provider
        • Approved
          • ADR Group
          • BACTA ADR service
          • Centre for Effective Dispute Resolution (CEDR)
          • eCOGRA
          • Independent Betting Adjudication Service (IBAS)
          • Jennifer Gallagher, Lindsays
          • National Casino Forum
          • ProMediate
          • Tattersalls Committee
        • Approved ADR providers
      • AML
        • Approach to AML
          • Our approach to AML supervision
          • The risk-based approach to preventing money laundering
          • What is behind our AML legislation
        • Duties under POCA
          • Duties and responsibilities under the Proceeds of Crime Act 2002
        • The Prevention of Money Laundering
          • 1 B What is meant by the proceeds of crime and money laundering?
          • 1 C Legal background
          • 1 D The proceeds of Crime Act
          • 1 E The Terrorism Act
          • 1 F The Money Laundering Regulations
          • 1 G The role of Gambling Operators
          • 1 H The role of the Gambling Commission
          • 1 I Purpose of this guidance
          • 1 J How should the guidance be used?
          • 1 K Content of the guidance
          • 1 L Status of the guidance
          • 1 M Licence conditions and codes of practice- AML
          • 2 B Identifying and assessing the risks
          • 2 C Risk assessments
          • 2 D Country/geographic risk
          • 2 E Customer risk
          • 2 F Transaction risk (including means of payment)
          • 2 G Product risk
          • 2 H Examples
          • 2 I Risk management is dynamic
          • 3 C Customer monitoring
          • 3 D Termination of business relationship
          • 3-B-Establishment-of-business-relationships
          • 4 B Obligations on casino operators
          • 4 C Policies Procedures and Controls
          • 4 D Internal controls
          • 5 B Standing of the nominated officer
          • 5 C Internal and external reports
        • How to comply
          • Anti-money laundering – compliance advice
          • Blockchain technology and crypto-assets
          • Casinos: Prevention of money laundering
          • Digital and virtual currencies
          • How to meet your anti-money laundering responsibilities
          • How to report money laundering
      • Change of corporate control
      • Gambling Commission logo
      • General Data Protection Regulation (GDPR)
      • Making changes to an existing operating licence
      • Operating under another company's licence
      • Premises licence
      • Premises mandatory and default conditions
      • Social responsibility
        • Advertising/marketing rules and regulations
        • Cashless payment technologies in gambling premises
        • Customer interaction guidance for remote gambling operators
        • Fair and transparent terms and practices
        • Gaming machines in gambling premises
        • Identifying and intervening to assist customers who may be at risk from gambling-related harm
        • Industry contributions to the research, education, and treatment of problem gambling
        • Information to players
        • Interaction
          • Evaluating interaction guidance for remote gambling operators
          • Further information on interaction guidance for remote gambling operators
          • Interaction guidance for remote gambling operators
          • The importance of interacting with customers
        • Local area risk assessments
        • Manage the criminal risk associated with bonus and promotional offers
        • Prevent underage gambling
        • Risk of privacy screens around gaming machines
        • Self-exclusion
          • Ensuring self-excluded customers do not receive your marketing materials
          • Non-remote multi-operator self-exclusion
          • Online multi-operator self-exclusion scheme
          • Self-exclusion
          • Multi-operator self-exclusion schemes (MOSES) evaluation and impact assessment principles
        • Sponsorship of British sporting clubs by gambling operators
        • Greater transparency required for customers – do they know who they're participating against?
      • Technical standards
        • Approved test houses
        • Test houses
      • What you need to tell us
        • LCCP notifications
        • Remote game software payment faults
        • Assurance statements
        • Key events
        • Notification of information security breaches
        • Protecting customer funds
        • Reg-returns-guidance
          • Regulatory returns guidance for AGCs
          • Regulatory returns guidance for betting
          • Regulatory returns guidance for bingo
          • Regulatory returns guidance for casinos
          • Regulatory returns guidance for ELMs
          • Regulatory returns guidance for FECs
          • Regulatory returns guidance for gambling software
          • Regulatory returns guidance for gaming machine technical
          • Regulatory returns guidance for remote casino, betting and bingo
          • Regulatory returns guidance for society lotteries
          • Regulatory return general guidance
        • Regulatory returns
    • LCCP
      • Recent and upcoming changes to Licence conditions and codes of practice
      • LCCP Licence conditions and codes of practice
      • Licence conditions and codes of practice sector extracts
    • Lessons-learnt
      • Compliance health check
      • Remote enforcement public statement – lessons to be learned
    • Sector specific compliance
      • Lotteries
        • Societies running lotteries for other good causes
        • Using SMS short codes for lottery promotion
        • External Lottery Managers (ELMs)
        • Lottery submissions
        • Promoting lotteries
        • Society lotteries
      • Betting
        • Horse-race pool betting
        • On-course pool betting display requirement
        • Pool betting consumer transparency
        • Pool betting licensing arrangements
        • Pool betting recording Gross Gambling Yield
        • In-running or in-play betting
        • Occasional Use Notices (OUNs)
        • Offering bets on eSports
        • Reporting suspicious bets
      • Bingo
        • Bingo and casino technical requirements
        • Age restrictions in bingo premises
      • Remote and software
        • Games register
        • Key equipment
        • Live RTP performance monitoring of games of chance
        • Remote gambling and software technical standards
        • Remote technical standards - testing strategy
        • Technical standards: Security requirements
        • White label gambling websites
      • Arcades and machines
        • Gaming machine categories
          • Lottery ticket vending machines
          • B1 gaming machines
          • B2 gaming machines (also known as fixed odds betting terminals – FOBT)
          • B3 gaming machines
          • B3A gaming machines
          • B4 gaming machines
          • C gaming machines
          • Gaming machine categories
          • D gaming machines
        • Gaming machine manufacturing, supply, maintenance, installation and repair
        • Gaming machine payouts: return-to-player
        • Gaming machine technical standards
        • Gaming machine testing strategy
        • Non-complex cat D gaming machines (crane grabs)
        • Skill with prizes (SWPs)
        • Types of amusement arcade
        • When a machine is 'available for use'
      • Casinos
        • Casino permitted areas
    • Testing strategy
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
• For licensing authorities
  • LA Bulletin pages
    • Advice and guidance updates
    • E Learning Modules
    • Find operating licence holders and premises licence register
    • Gambling Act statutory notices and forms
    • Quick guides and template letters
    • News
    • Feature article
  • Acting as supporting regulator under Primary Authority
  • GLA
    • Part 1: General guidance on the role and responsibilities of licensing authorities in gambling regulation
    • Part 2: The licensing framework
    • Part 3: The Gambling Commission
    • Part 4: Licensing authorities
    • Part 5: Principles to be applied by licensing authorities
    • Part 6: Licensing authority policy statement
    • Part 7: Premises licences
    • Part 8: Responsible authorities and interested parties definitions
    • Part 9: Premises licence conditions
    • Part 10: Review of premises licence by licensing authority
    • Part 11: Provisional statements
    • Part 12: Rights of appeal and judicial review
    • Part 13: Information exchange between the Commission and licensing authorities
    • Part 14: Temporary use notices
    • Part 15: Occasional use notices
    • Part 16: Gaming machines
    • Part 17: Casinos
    • Part 18: Bingo
    • Part 19: Betting premises
    • Part 20: Tracks
    • Part 21: Adult gaming centres
    • Part 22: Licensed family entertainment centres
    • Part 23: Introduction to permits
    • Part 24: Unlicensed family entertainment centres
    • Part 25: Clubs
    • Part 26: Premises licensed to sell alcohol
    • Part 27: Prize gaming and prize gaming permits
    • Part 28: Non-commercial and private gaming, betting and lotteries
    • Part 29: Poker
    • Part 30: Travelling fairs
    • Part 31: Crown immunity and excluded premises
    • Part 32: Territorial application of the Gambling Act 2005
    • Part 33: Door supervision
    • Part 34: Small society lotteries
    • Part 35: Chain gift schemes
    • Part 36: Compliance and enforcement matters
    • Appendix A - Summary of machine provisions by premises
    • Appendix B - Summary of gaming machine categories and entitlements
    • Appendix C - Summary of gaming entitlements for clubs and alcohol-licensed premises
    • Appendix D - Summary of offences under the Gambling Act 2005
    • Appendix E - Summary of statutory application forms and notices
    • Appendix F - Inspection powers
    • Appendix G: Licensing authority delegations
    • Appendix H: Poker games and prizes
    • Appendix I: Glossary of terms
  • Licensing authority toolkit
    • Crime and joint working
    • Gambling codes of practice - consolidation for all forms of gambling
    • Lotteries
      • Lotteries toolkit
      • Lotteries toolkit – case studies
    • Machines
      • Machines toolkit
      • Machines toolkit - case studies
      • Gaming machines eLearning
    • Occasional use notices (OUNs)
    • Poker
      • Poker toolkit
      • Poker toolkit - case studies
    • Premises assessments
      • Examples of premises licence conditions
      • Local risk assessments
      • Local risk assessments update
      • Premises assessment templates
      • Premises assessments - case studies
      • Premises assessments toolkit
      • Premises licence fees
    • Public health and Safeguarding toolkit
    • Pubs and clubs
      • Bingo in pubs and clubs
      • Club gaming and machine permits
      • Members club or commercial club?
      • Pubs and clubs - case studies
      • Pubs and clubs toolkit
    • Statement of principles
    • Test purchasing and age verification toolkit
    • Unlicensed Family Entertainment Centres (UFECs)
  • Licensing authority bulletin
  • Licensing authority returns
  • Licensing authority lotteries
  • LA forms
    • Licensing authority forms
    • Licensing authority forms in Welsh
• For the public
  • National Lottery
    • National Lottery statutory framework
    • About the National Lottery
    • Competition to decide who will run the National Lottery
    • How do I complain about the National Lottery
    • How we regulate the National Lottery
    • National Lottery licences
      • EuromillionsHotPicks
      • Licence to run the National Lottery
      • Set For Life
      • Euromillions
      • Hotpicks
      • Interactive Instant Win Games
      • Lotto
      • Scratchcards
      • Thunderball
    • Running a lottery syndicate
    • Who runs the National Lottery
  • Fundraising and promotions
    • Fundraising
      • Private companies fundraising through lotteries
      • Fundraising with 100, 200, 500 clubs
      • Fundraising with bingo, casino, poker or race nights
      • Fundraising
      • Fundraising with lotteries or raffles at events
      • Fundraising with the people you work with, live with or are in a club with
      • Fundraising with small society lotteries
      • Race nights
    • Promoting your business
      • Customer lotteries
      • Free draws
    • Commercial schemes
      • Penny auctions
      • Prize competitions
      • Reverse auctions
      • Spot the ball
      • Thinking of raffling off your home?
    • Advertising and promoting your lottery or raffle online
  • Safer gambling
    • Consumer guides
      • 10 ways to keep yourself safe when gambling
      • Betting
        • Betting on lotteries
        • Binary options trading
        • Bookmaking errors and related contingency bets
        • Placing a late bet
        • Understanding the cash out option
        • Fantasy football and gambling
      • Can I hold a race night, casino night or poker night for charity?
      • Consumer guides
      • Facilitating betting in pubs and clubs is illegal
      • Fairs and fairgrounds
      • Gambling safely guidance for parents
      • Gambling with digital and virtual currencies
      • Gaming machines in pubs
      • Machines / Fruit machines / FOBTs
        • Gaming machine payouts: return-to-player
      • Sharing personal information with third parties
      • Skill with prize machines
      • Social gaming
      • Running prize competitions and free draws
      • What to look at before gambling
    • Getting help to control your gambling
    • Scams and frauds
    • Self-exclusion
    • Tools to help you control your gambling
    • Why ID verification is important
  • Private gambling/gaming
  • What is gambling?
  • Your rights
    • Alternative dispute resolution (ADR)
    • Complain about a gambling advertisement
    • Complaints
    • How gambling businesses protect your money
    • Information gambling businesses should give you
    • Status of a bet as a contract
    • Unwanted email and text message marketing
    • When money is stolen and used for gambling
    • Your consumer rights
• Join us
  • Amy Barradas
  • Brad Enright
  • Career opportunities
  • Gary Audrain
  • Jamie Wall
  • Jessica Lang
  • Job applicant privacy notice
  • Kirsty Anton
  • Leigh Roper
  • Our background
  • Our people
  • Our people - some profiles
  • Our values and culture
  • Peter Rangeley
  • Recruitment agencies
  • Stacy Simpson
  • Ways of working
  • Why join us?
• News, action and statistics
  • Calendar of publications, consultations and events
  • Consultations
    • Closed consultations awaiting response
      • Proposals to strengthen age and identity verification for online gambling
    • Closed consultations with response
      • Changes to our enforcement strategy for the National Lottery
      • Changes to our enforcement strategy: putting the consumer first
      • Consultation on Guidance to licensing authorities 5th edition
      • Consultation on proposed amendments to Statement of principles and policy statement
      • Consultation on updates to anti-money laundering guidance for casinos
      • Controlling where gaming machines may be played
      • Extending the requirement to assess money laundering risk to the non-remote lottery sector
      • Have your say on changes to society lottery codes of practice: putting consumers first
      • High turnover bingo operators and multi-operator self-exclusion requirements
      • Machine testing strategy consultation
      • Placing digital adverts responsibly
      • Proposals for Gambling Commission fees from April 2017
      • Proposed amendments to LCCP for all operators in relation to the prevention of crime associated with gambling
      • Proposed amendments to licence conditions
      • Proposed changes to LCCP linked to the fair and open licensing objective
      • Regulatory data collection consultation
      • Remote gambling and software technical standards consultation
      • Remote operating licence application review
      • Responses to our discussion exercise on our approach to setting fees
      • Review of remote casino betting and bingo regulatory return and gambling software regulatory return
      • Strengthening social responsibility
      • Supplementary consultation on customer funds reporting
      • Supplementary consultation on submitting suspicious activity report unique reference numbers
      • Supplementary consultation on the introduction of an annual assurance statement
      • Testing strategy for compliance with remote gambling and software technical standards
      • Transparency to consumers for horse-race pool betting at the end of the exclusive licence
      • Virtual currencies, eSports and social gaming – discussion paper
    • Open consultations
      • Consultation on the national strategy to reduce gambling harms
      • Informal consultation on amendments to the protection of customer funds rating system
      • Proposed changes to LCCP requirements
  • eBulletin archive
  • Match fixing and sports integrity
    • Confidential intelligence line
    • Match-fixing: what do we do to prevent it?
    • Sports Betting Intelligence Unit
    • UK anti-corruption plan
  • Media resources
    • Image gallery
    • Raising Standards Conference 2017
    • Raising Standards Conference 2018
    • Speech web pages
      • Let's collaborate to reduce harm and raise standards
    • Speeches
  • News
    • 2013
      • Weaknesses in anti-money laundering and social responsibility controls
      • Weaknesses in anti-money laundering and social responsibility controls
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
    • 2014
      • Action against illegal poker clubs
      • Alternative Dispute Resolution (ADR) directive update
      • Annual reports published
      • Cards on the table for illegal poker clubs
      • Changes to gaming machine stake and prize limits
      • Commission briefs London boroughs on gambling issues
      • Commission licence needed by software suppliers
      • Councils share good practice on illegal poker clubs
      • Customer funds disclosure to customers – clarification for non-remote operators
      • DCMS consultation on incidental non-commercial, private society, work and residents' lotteries
      • DCMS publishes gambling protections and controls
      • First money laundering prosecution for illegal poker den
      • Four weeks left to apply for continuation rights
      • Further analysis of the Health Survey for England 2012 and Scottish Health Survey 2012
      • Further strengthening to licence conditions and codes of practice
      • Gambling advice and guidance for local councils
      • Gambling behaviour in England and Scotland
      • Gambling Commission granted permission to appeal
      • Gambling Commission imposes penalty on Camelot
      • Gambling Commission issues fairground reminder
      • Gambling Commission joins forces with Crimestoppers
      • Gambling Commission keyed in to IOC for suspicious betting at Winter Olympics
      • Gambling Commission on hand at advertising seminar
      • Gambling Commission seeks views on proposed new social responsibility controls
      • Gambling Commission strengthens senior team
      • Gaming machine training workshops
      • Interim suspension of operating licence – Bodugi Limited
      • Interim suspension of operating licence - Silverline Interactiv Technologies Plc trading as Pokercent
      • Latest industry statistics published
      • Latest industry statistics published
      • Latest licensing authority statistics published
      • Licensing deadline fast approaching for offshore gambling operators wishing to continue to provide gambling to consumers
      • Maintaining the strength and integrity of starting prices for greyhound racing in Great Britain
      • More illegal machines seized from the streets of London
      • New consultation on resolving disputes
      • New help note published on gambling advertising
      • New service allows operators to apply for a licence online
      • Online application service extended to non-remote operators
      • Pub betting conviction sends warning message to licensees ahead of Grand National week
      • Reducing risk to the licensing objectives – use of information by traders in the betting industry
      • Remote Gambling Bill receives royal assent
      • Review of the licence conditions and codes and associated technical standards relating to responsible gambling provision
      • Reviewing and strengthening licence conditions and codes of practice
      • Revocation of operating licence – Bet Butler Limited
      • Revocation of operating licence - Bodugi Limited
      • Rugby Football League sanctions welcomed
      • Shortcomings in anti-money laundering and social responsibility controls
      • The Gambling (Licensing and Advertising) Act 2014 Transitional arrangements for EEA and Whitelist operators published
      • Three guilty in match fixing probe
      • Twenty bookmakers at Ascot allowed 16-year-old to bet: operators warned they must improve underage gambling controls
      • Twenty percent limit takes effect for category B machines in newer AGC and bingo premises
      • Underage gambling figures remain low
      • Unlicensed online gaming machine suppliers cautioned
      • Weaknesses persist in underage gambling controls
    • 2015
      • 4th Anti-Money Laundering Directive published
      • Annual report published
      • Camelot's proposals agreed on changes to Lotto and HotPicks.
      • Clarifying the role of 'authorised persons' in Scotland
      • Commission involved in day of action
      • Commission launches consultation on its 5th edition of Guidance to licensing authorities
      • Commission launches gaming machines consultation
      • Commission reviewing peer-to-peer poker
      • Commission tackles advertising on illegal websites
      • Council seizes 38 illegal gaming machines
      • Gambling Commission raises the bar on social responsibility
      • Greyhound trainer jailed for cheating at gambling
      • Have your say on new controls to prevent crime in gambling
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
      • International pilot to streamline testing standards
      • Jail for woman who defrauded employers of almost £1 million
      • Latest gambling industry statistics published
      • Latest information about 666Bet and Metro Play
      • Lessons to be learned from money laundering failures at Caesars casinos
      • Licensing Authorities consulted on changes to statutory guidance
      • New conditions for operators failing second underage test
      • New Guidance to licensing authorities reinforces the importance of partnership working
      • Online gambling in Britain measured accurately for the first time
      • Online scratchcard lottery warning
      • Personal licence applications are now online
      • Prison for online poker cheat ordered to pay back £1m
      • Responsible Gambling Strategy Board – new appointee
      • Sarah Harrison to be appointed Chief Executive at the Gambling Commission
      • Secondary analysis of participation data published
      • Sports betting integrity action plan published today
      • Unlicensed operator appears in court
      • Unpaid work and £2,000 legal costs for unlicensed bookmaker
      • New website to clamp down on corruption in sport
    • 2016
      • Warning for bookmakers on novelty markets
      • Betfred to pay over £800,000 following licence review
      • Binary options scams warning
      • Camelot fined for putting public confidence at risk
      • Camelot licence breach leads to financial penalty
      • Chief Executive Sarah Harrison has been awarded an MBE
      • Commission challenges operators to quicken pace of consumer focus
      • Commission research features online gambling trends for the first time
      • Commission welcomes charter for sports governance
      • Commission welcomes Government gambling review
      • Consumer focus for Commission Annual Report
      • Consumers take centre stage in new Gambling Commission business plan
      • Co-operation agreement with the Portuguese gambling regulator
      • DCMS launches consultation on Gambling Act 2005 changes
      • Decision following licence review Silverbond Enterprises Limited
      • Football match-fixing arrests in Wales
      • Gambling Commission applauds World Rugby and partners in the successful delivery of the Rugby World Cup 2015
      • Gambling Commission chief executive addresses flagship gaming show
      • Gambling Commission crane machine reminder
      • Gambling Commission Executive level changes help put consumers at heart of regulation
      • Gambling Commission joins Kick Crime Out of Sport project
      • Gambling Commission renews partnership with Crimestoppers to combat corruption in sport
      • Gambling Commission shines light on virtual currencies, eSports and social gaming
      • Gambling Commission starts two-way conversation with consumers
      • Gambling Commission warning over BetOwen website
      • Gambling Commission warning to pubs
      • Gambling Commission wins Greene King appeal
      • Gambling industry probed over complaints about unfair terms and conditions
      • Gambling licensing day of action
      • Gambling statistics paint picture of gambling in Great Britain
      • Gaming machines reminder for fairground operators
      • Interim suspension of operating licence – Smart TV Broadcasting Limited
      • IOL National Licensing Week 2016: what have we learned?
      • Latest health survey data highlights gambling participation and problem gambling rates in Scotland
      • Lessons to be learned from failures at Gala Coral Group
      • Lessons to be learned from failures at Paddy Power Group
      • Lottery red tape to be cut
      • New Chair of the Gambling Commission
      • New figures show online gambling is largest gambling sector in Britain
      • New Gambling Commission commissioners announced
      • New report indicates 450,000 children gamble every week
      • New rules to tackle crime linked to gambling
      • New strategy to tackle gambling-related harm launched
      • New survey data highlights gambling participation and problem gambling rates in Wales
      • Online system for operators relaunched with YouTube videos today
      • Open letter to The Daily Mail
      • Open letter to The Times
      • Poker organisers pay £32,000 after illegal gambling crackdown
      • Prosecutions and new conditions for operators failing age tests
      • Recruitment: Chair of the Gambling Commission
      • Regulations to reduce gambling harm introduced
      • Smart TV Broadcasting Limited – surrender of licences
      • Suspension of adult gaming centre operating licence - Run Lines Limited trading as Red 9 Gaming
      • Tim Miller to join the Gambling Commission executive team
      • Two men charged with offences under the Gambling Act 2005
      • Worldpay technical issues
    • 2017
      • Brighton and Hove workshop to make gambling safer and free from crime
      • Broadway Gaming to pay £100,000 penalty package for misleading advertising
      • Children are experiencing gambling without understanding the consequences
      • Commission joins forces with police to tackle crime risks at Scottish betting shops
      • Commission lays out roadmap for fairer and safer gambling
      • Commission raises awareness of potential risks for students who gamble
      • Commission urges operators to review when customer identity checks are made
      • Commission warns gambling firms that the pace of change to protect consumers has been 'too slow'
      • Commission warns parents over the perils of gambling linked to video games
      • Conclusion of Commission investigation into incident at Sittingbourne
      • Consumers can use Resolver to manage their gambling complaints
      • David Pemberton appointed Gambling Commission Chief Operating Officer
      • Do you know who is making payments into your customer accounts?
      • Don't take a gamble raffling your home
      • Eyes down… how to play bingo in a retirement home
      • Fairground operators reminded to follow gaming machine rules
      • Five banned from central Birmingham bookies
      • Gala Interactive to pay £2.3m penalty package following social responsibility failures
      • Gambling business fined £300,000 for misleading advertising
      • Gambling Commission backs National Licensing Week
      • Gambling Commission backs Responsible Gambling Week
      • Gambling Commission chief executive looks to the future at this year's flagship gaming show
      • Gambling Commission holds regional workshops for two popular arcade hotspots
      • Gambling Commission joins forces with Citizens Advice
      • Gambling Commission launches 2017/18 business plan and invites the industry to have a say on plans for next three years
      • Gambling Commission publishes Annual Report and Accounts for 2016/17
      • Gambling Commission raises standards with new conditions for online operators
      • Gambling Commission unveils new enforcement strategy
      • Gambling Commission urges industry to take consumer complaints more seriously
      • Gambling Commission visits Welsh Assembly to highlight the impact of gambling in Wales
      • Gambling Commission warns fantasy football organisers to not get caught out by gambling rules
      • Gambling Commission welcomes Greene King decision by Court of Appeal
      • Gambling firm 888 to pay over £7.8million for failing vulnerable customers
      • Gambling operators face landmark enforcement action over unfair practices and promotions
      • Government's consultation on proposals for changes to Gaming Machines and Social Responsibility Measures
      • Improving communications and consultations
      • Joint operation jails gaming machine coin thief
      • Joint operation results in reduction of gambling adverts placed on illegal websites
      • Keep your lottery lawful: top five compliance tips
      • Lessons to be learnt from failures at TGP Europe Ltd and Fesuge Ltd
      • Loot boxes within video games
      • Lottoland to pay £150,000 for advertising failings
      • Making lotteries clearer for consumers - Gambling Commission raises standards with new codes for society lottery operators
      • National gambling helpline switches to freephone number in March
      • New data to inform government gambling review
      • New Gambling Commission research shows more progress needed to tackle problem gambling
      • New Money Laundering Regulations now in effect
      • New research shows almost half of people in Britain gamble
      • Risks of children being exposed to gambling online
      • Sarah Harrison leaves Gambling Commission for new role at the Department for Business, Energy and Industrial Strategy
      • Should society lotteries be more transparent about the money raised for good causes? Have your say
      • Sport and sports betting integrity action plan
      • Sports Betting Integrity Forum first Annual Report
      • Stan James Online to pay £80,000 penalty package for social responsibility and money laundering failures
      • Suspension of adult gaming centre operating licence – Light Gaming Limited
      • Termination of operating licence - Run Lines Limited
      • Time to take action on unfair terms says Gambling Commission
      • Two men convicted after offering illegal gambling parasitic upon popular FIFA computer game
      • Walter Merricks' term as Commissioner extended
      • Warning over adverts likely to appeal particularly to under 18s
    • 2018
      • 32Red to pay £2m penalty package for failing to protect a consumer
      • Blog - New standards for complaints process put consumers first
      • Blog: Young People and Gambling Report 2018
      • Borehamwood workshop to make gambling safer and free from crime
      • Collaborate and know your customers to make gambling safer
      • Commission on board Europe's flagship gaming show
      • Commission welcomes new research by Citizens Advice
      • Commission welcomes tighter gambling advertising standards
      • Daub Alderney to pay £7.1m fine for anti-money laundering and social responsibility failures
      • Discussion on a new national strategy to reduce gambling harms
      • Easter reminder for fairground operators
      • Enforcement report – new guidance to help operators make gambling fairer, safer and crime-free
      • Gambling advertising and sponsorship rules reminder for operators
      • Gambling business changing its promotions
      • Gambling business fined £350,000 for advertising failures
      • Gambling Commission announces further plans to protect children
      • Gambling Commission appoints Dr Anna van der Gaag as Chair of the Responsible Gambling Strategy Board
      • Gambling Commission appoints Neil McArthur as Chief Executive
      • Gambling Commission backs National Licensing Week
      • Gambling Commission calls for industry to collaborate on new research to prevent harm
      • Gambling Commission CEO, Sarah Harrison, talks about the importance of diversity
      • Gambling Commission highlights failures to stop children playing on 18+ pub gaming machines
      • Gambling Commission makes online gambling safer
      • Gambling Commission publishes 2018-2019 business plan
      • Gambling Commission publishes advice on gaming machines and social responsibility measures
      • Gambling Commission publishes Annual Report and Accounts for 2017-18
      • Gambling Commission publishes latest combined Health Survey
      • Gambling Commission publishes new report on children and gambling trends
      • Gambling Commission takes widespread regulatory action against online casino operators and senior management
      • Gambling Commission to crackdown on operators who don't treat consumers fairly
      • Gambling Commission warns industry to remove unfair cash withdrawal restrictions or face action
      • Gambling Commission welcomes launch of new application service for Personal Functional Licences
      • Gambling firms face action for unfair withdrawal restrictions
      • Government review of gaming machines and social responsibility measures published
      • Have your say on lottery consultation
      • Have your say on proposals to make gambling more fair and open
      • Have your say on proposals to strengthen age and identity verification for online gambling
      • Important lessons for the betting industry on Rule 4 application
      • Information notice - GlobeCas not licensed by Gambling Commission
      • International concern over blurred lines between gambling and video games
      • Investigation into control and governance failings at Camelot
      • Is the advertising for your lottery misleading?
      • Latest gambling participation and perceptions figures released by Gambling Commission
      • LeoVegas penalised for advertising and marketing failings
      • Letter to online casino operators
      • Manchester workshop to make gambling safer and free from crime
      • Mark Jarvis to pay penalty package for customer interaction failures
      • New Gambling Commission workshops for small gambling businesses announced
      • New report takes significant step forward in measuring the impact of gambling-related harms
      • New standards for complaints processes in gambling industry
      • Online firms told to take immediate action against unfair terms and conditions
      • Paddy Power Betfair to pay penalty package for social responsibility and money laundering failures on its gambling exchange
      • Rank Group to pay penalty package for failing to protect a problem gambler
      • SkyBet to pay £1m penalty package for social responsibility failures
      • Statement responding to Responsible Gambling Strategy Board progress report
      • Tabcorp penalised after Commission investigation
      • Unlicensed operator sentenced
      • Blog: Running bingo events at nightclubs and student union bars
      • WATCH: New rules that better protect consumers come into force from 31 October, here's what you need to know
      • William Hill to pay £6.2m penalty package for systemic social responsibility and money laundering failures
      • Work by the Gambling Commission's intelligence team results in FA six year footballer ban
    • 2019
      • CAP releases updated guidance on gambling advertising
      • Co-creation workshops – a look into alternative models
      • Co-creation workshops – data and harm prevention
      • Co-creation workshops – safer gambling
      • Gambling Commission teams up with the NHS and others to target gambling harm in Wales
      • Industry warning notice: use of non-disclosure clauses (NDAs)
      • New rules to make online gambling in Britain fairer and safer
      • Raffling big ticket items: prizes, pitfalls and potential risks
      • The National Crime Agency (NCA) has published its 2018 SARs annual report
      • Have your say on plans to make gambling fairer and safer in Britain.
  • Regulatory action
    • National Lottery third licence breaches
    • Review a licence
  • Statistics and research
    • Statistics
      • About the status of official statistics
      • Casino drop and win
      • Cross-venue machines data
      • How do machine gamblers feel about tracked play?
      • Industry statistics
      • Licensing authority statistics
      • Machine statistics
      • National Lottery statistics – returns to good causes
      • Types of gambling and gambling involvement
      • Behaviour, awareness and attitudes
    • Levels of participation and problem gambling
      • Levels of problem gambling in England
      • Levels of problem gambling in Scotland
      • Levels of problem gambling in Wales
      • Research library
      • Young persons survey
  • Subscribe to our newsletter
  • Consultation archive list
• Sitemap
• home