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    • How we make sure licence holders are compliant
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    • Enterprise Act
      • BIT assessment 08 May 2015 - 26 May 2016
      • BIT assessment 27 May 2016 - 8 June 2017
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  • eServices - our online self-serve portal
  • Do I need a licence?
    • Operating licences
      • Linked licences gaming machine technical
      • Remote betting host real events licence
      • Remote betting host virtual events licence
      • Remote bingo game host operating licence
      • Remote casino game host operating licence
      • Remote general betting (standard) (virtual events) licence
      • Adult gaming centre (AGC) operating licence
      • Betting - which licence do you need?
      • Family entertainment centre
      • Linked licences gambling software
      • Non-remote 1968 Act casino operating licence
      • non-remote 2005 Act casino operating licence
      • Non-remote betting intermediary licence
      • Non-remote bingo operating licence
      • Non-remote external lottery manager licence
      • Non-remote gambling software licence
      • Non-remote gaming machine technical - full licence
      • Non-remote gaming machine technical - software licence
      • Non-remote gaming machine technical - supplier licence
      • Non-remote general betting (limited) licence
      • Non-remote general betting (standard) licence
      • Non-remote pool betting licence
      • Non-remote society lottery licence
      • Remote betting intermediary (trading rooms) licence
      • Remote betting intermediary licence
      • Remote bingo operating licence
      • Remote casino operating licence
      • Remote external lottery manager licence
      • Remote gambling software licence
      • Remote gaming machine technical - full licence
      • Remote gaming machine technical - software licence
      • Remote gaming machine technical - supplier licence
      • Remote general betting (limited) licence
      • Remote general betting (standard) (real events) licence
      • Remote pool betting licence
      • Remote society lottery licence
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    • Personal functional licence
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    • What you need to tell us when you hold a personal licence
  • Apply for a licence
    • How to calculate your gross gambling yield (GGY)
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    • Small scale operator
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    • What you need to send us when you apply for an operating licence: remote/online businesses
    • What you need to send us when you apply for an operating licence: medium to large businesses
    • What you need to send us when you apply for an operating licence: small businesses
  • Compliance
    • General compliance
      • Gambling Commission logo
      • Operating under another company's licence
      • ADR
        • Consumer complaints and redress review
        • Apply to become an ADR provider
        • Approved
          • ADR Group
          • BACTA ADR service
          • Centre for Effective Dispute Resolution (CEDR)
          • eCOGRA
          • Independent Betting Adjudication Service (IBAS)
          • Jennifer Gallagher, Lindsays
          • National Casino Forum
          • ProMediate
          • Tattersalls Committee
        • Approved ADR providers
      • AML
        • Approach to AML
          • Our approach to AML supervision
          • The risk-based approach to preventing money laundering
          • What is behind our AML legislation
        • How to comply
          • Anti-money laundering – compliance advice
          • Casinos: Prevention of money laundering
          • Digital and virtual currencies
          • How to meet your anti-money laundering responsibilities
          • How to report money laundering
          • You need to know your customers - remote casinos
      • Change of corporate control
      • Making changes to an existing operating licence
      • Premises licence
      • Social responsibility
        • Advertising/marketing rules and regulations
        • Gaming machines in gambling premises
        • Industry contributions to the research, education, and treatment of problem gambling
        • Information to players
        • Local area risk assessments
        • Prevent underage gambling
        • Self-exclusion
          • Ensuring self-excluded customers do not receive your marketing materials
          • Non-remote multi-operator self-exclusion
          • Online multi-operator self-exclusion scheme
          • Self-exclusion
          • Multi-operator self-exclusion schemes (MOSES) evaluation and impact assessment principles
        • The importance of interacting with customers
        • Sponsorship of British sporting clubs by gambling operators
      • Technical standards
        • Approved test houses
        • Test houses
      • What you need to tell us
        • Key events
        • Notification of information security breaches
        • Protecting customer funds
        • Regulatory returns
        • Assurance statements
    • LCCP
      • Recent and upcoming changes to Licence conditions and codes of practice
      • Licence conditions and codes of practice
      • Licence conditions and codes of practice sector extracts
    • Sector specific compliance
      • Lotteries
        • External Lottery Managers (ELMs)
        • Lottery submissions
        • Promoting lotteries
        • Society lotteries
      • Betting
        • In-running or in-play betting
        • Occasional Use Notices (OUNs)
        • Offering bets on eSports
        • Reporting suspicious bets
      • Bingo
        • Bingo and casino technical requirements
        • Age restrictions in bingo premises
      • Remote and software
        • Key equipment
        • Live RTP performance monitoring of games of chance
        • Remote gambling and software technical standards
        • Remote technical standards - testing strategy
        • Technical standards: Security requirements
      • Arcades and machines
        • Gaming machine categories
          • Lottery ticket vending machines
          • B1 gaming machines
          • B2 gaming machines (also known as fixed odds betting terminals – FOBT)
          • B3 gaming machines
          • B3A gaming machines
          • B4 gaming machines
          • C gaming machines
          • Gaming machine categories
          • D gaming machines
        • Gaming machine manufacturing, supply, maintenance, installation and repair
        • Gaming machine payouts: return-to-player
        • Gaming machine technical standards
        • Gaming machine testing strategy
        • Non-complex cat D gaming machines (crane grabs)
        • Skill with prizes (SWPs)
        • Types of amusement arcade
        • When a machine is 'available for use'
      • Casinos
        • Casino permitted areas
• For licensing authorities
  • Local risk assessments update
  • GLA
    • Part 1: General guidance on the role and responsibilities of licensing authorities in gambling regulation
    • Part 2: The licensing framework
    • Part 3: The Gambling Commission
    • Part 4: Licensing authorities
    • Part 5: Principles to be applied by licensing authorities
    • Part 6: Licensing authority policy statement
    • Part 7: Premises licences
    • Part 8: Responsible authorities and interested parties definitions
    • Part 9: Premises licence conditions
    • Part 10: Review of premises licence by licensing authority
    • Part 11: Provisional statements
    • Part 12: Rights of appeal and judicial review
    • Part 13: Information exchange between the Commission and licensing authorities
    • Part 14: Temporary use notices
    • Part 15: Occasional use notices
    • Part 16: Gaming machines
    • Part 17: Casinos
    • Part 18: Bingo
    • Part 19: Betting premises
    • Part 20: Tracks
    • Part 21: Adult gaming centres
    • Part 22: Licensed family entertainment centres
    • Part 23: Introduction to permits
    • Part 24: Unlicensed family entertainment centres
    • Part 25: Clubs
    • Part 26: Premises licensed to sell alcohol
    • Part 27: Prize gaming and prize gaming permits
    • Part 28: Non-commercial and private gaming, betting and lotteries
    • Part 29: Poker
    • Part 30: Travelling fairs
    • Part 31: Crown immunity and excluded premises
    • Part 32: Territorial application of the Gambling Act 2005
    • Part 33: Door supervision
    • Part 34: Small society lotteries
    • Part 35: Chain gift schemes
    • Part 36: Compliance and enforcement matters
    • Appendix A - Summary of machine provisions by premises
    • Appendix B - Summary of gaming machine categories and entitlements
    • Appendix C - Summary of gaming entitlements for clubs and alcohol-licensed premises
    • Appendix D - Summary of offences under the Gambling Act 2005
    • Appendix E - Summary of statutory application forms and notices
    • Appendix F - Inspection powers
    • Appendix G: Licensing authority delegations
    • Appendix H: Poker games and prizes
    • Appendix I: Glossary of terms
  • Licensing authority toolkit
    • Crime and joint working
    • Gambling codes of practice - consolidation for all forms of gambling
    • Lotteries
      • Lotteries toolkit
      • Lotteries toolkit – case studies
    • Machines
      • Machines toolkit
      • Machines toolkit - case studies
      • Gaming machines eLearning
    • Occasional use notices (OUNs)
    • Poker
      • Poker toolkit
      • Poker toolkit - case studies
    • Premises assessments
      • Premises assessments toolkit
      • Premises assessments - case studies
      • Examples of premises licence conditions
      • Premises assessment templates
      • Premises licence fees
    • Pubs and clubs
      • Pubs and clubs - case studies
      • Pubs and clubs toolkit
      • Club gaming and machine permits
      • Bingo in pubs and clubs
    • Test purchasing and age verification toolkit
    • Unlicensed Family Entertainment Centres (UFECs)
  • Licensing authority bulletin
  • Licensing authority returns
  • Local risk assessments
  • Licensing authority lotteries
  • LA forms
    • Licensing authority forms
    • Licensing authority forms in Welsh
• For the public
  • National Lottery
    • National Lottery statutory framework
    • About the National Lottery
    • Competition to decide who will run the National Lottery
    • How do I complain about the National Lottery
    • How we regulate the National Lottery
    • National Lottery licences
      • Licence to run the National Lottery
      • Euromillions
      • Hotpicks
      • Interactive Instant Win Games
      • Lotto
      • Scratchcards
      • Thunderball
    • Running a lottery syndicate
    • Who runs the National Lottery
  • Fundraising and promotions
    • Fundraising
      • Fundraising with 100, 200, 500 clubs
      • Fundraising with bingo, casino, poker or race nights
      • Fundraising
      • Fundraising with lotteries or raffles at events
      • Fundraising with the people you work with, live with or are in a club with
      • Fundraising with small society lotteries
      • Race nights
    • Promoting your business
      • Customer lotteries
      • Free draws
    • Commercial schemes
      • Penny auctions
      • Prize competitions
      • Reverse auctions
      • Spot the ball
      • Thinking of raffling off your home?
    • Advertising and promoting your lottery or raffle online
  • Safer gambling
    • Consumer guides
      • 10 ways to keep yourself safe when gambling
      • Betting
        • Betting on lotteries
        • Binary options trading
        • Bookmaking errors and related contingency bets
        • Placing a late bet
        • Understanding the cash out option
        • Fantasy football and gambling
      • Consumer guides
      • Gambling with digital and virtual currencies
      • Machines / Fruit machines / FOBTs
        • Gaming machine payouts: return-to-player
      • Social gaming
      • Sharing personal information with third parties
      • What to look at before gambling
    • Getting help to control your gambling
    • Scams and frauds
    • Self-exclusion
    • Tools to help you control your gambling
    • Why ID verification is important
  • Private gambling/gaming
  • What is gambling?
  • Your rights
    • Alternative dispute resolution (ADR)
    • Complain about a gambling advertisement
    • Complain about an alternative dispute resolution (ADR) provider
    • Complain to a gambling business
    • How gambling businesses protect your money
    • Information gambling businesses should give you
    • Make a report about the way a gambling business is being run
    • Status of a bet as a contract
    • Unwanted email and text message marketing
    • Your consumer rights
• Join us
  • Executive Director, Future National Lottery Competition
  • Amy Barradas
  • Brad Enright
  • Career opportunities
  • Gary Audrain
  • Jessica Lang
  • Kirsty Anton
  • Leigh Roper
  • Our background
  • Our people
  • Our people - some profiles
  • Our values and culture
  • Peter Rangeley
  • Recruitment agencies
  • Stacy Simpson
  • Jamie Wall
  • Why join us?
• News, action and statistics
  • Consultations
    • Closed consultations awaiting response
      • Consultation on updates to anti-money laundering guidance for casinos
    • Closed consultations with response
      • Changes to our enforcement strategy: putting the consumer first
      • Consultation on Guidance to licensing authorities 5th edition
      • Consultation on proposed amendments to Statement of principles and policy statement
      • Controlling where gaming machines may be played
      • Extending the requirement to assess money laundering risk to the non-remote lottery sector
      • High turnover bingo operators and multi-operator self-exclusion requirements
      • Machine testing strategy consultation
      • Placing digital adverts responsibly
      • Proposals for Gambling Commission fees from April 2017
      • Proposed amendments to LCCP for all operators in relation to the prevention of crime associated with gambling
      • Proposed amendments to licence conditions
      • Regulatory data collection consultation
      • Remote gambling and software technical standards consultation
      • Remote operating licence application review
      • Responses to our discussion exercise on our approach to setting fees
      • Review of remote casino betting and bingo regulatory return and gambling software regulatory return
      • Strengthening social responsibility
      • Supplementary consultation on customer funds reporting
      • Supplementary consultation on submitting suspicious activity report unique reference numbers
      • Supplementary consultation on the introduction of an annual assurance statement
      • Testing strategy for compliance with remote gambling and software technical standards
      • Virtual currencies, eSports and social gaming – discussion paper
    • Open consultations
      • Have your say on changes to society lottery codes of practice: putting consumers first
  • eBulletin archive
  • Match fixing and sports integrity
    • Match-fixing: what do we do to prevent it?
    • Confidential intelligence line
    • Sports Betting Intelligence Unit
    • UK anti-corruption plan
    • Keep crime out of sport
  • Media resources
    • Articles and interviews
    • Image gallery
    • Speeches
  • News
    • 2013
      • Weaknesses in anti-money laundering and social responsibility controls
      • Weaknesses in anti-money laundering and social responsibility controls
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
    • 2014
      • Action against illegal poker clubs
      • Alternative Dispute Resolution (ADR) directive update
      • Annual reports published
      • Cards on the table for illegal poker clubs
      • Changes to gaming machine stake and prize limits
      • Commission briefs London boroughs on gambling issues
      • Commission licence needed by software suppliers
      • Councils share good practice on illegal poker clubs
      • Customer funds disclosure to customers – clarification for non-remote operators
      • DCMS consultation on incidental non-commercial, private society, work and residents' lotteries
      • DCMS publishes gambling protections and controls
      • First money laundering prosecution for illegal poker den
      • Four weeks left to apply for continuation rights
      • Further analysis of the Health Survey for England 2012 and Scottish Health Survey 2012
      • Further strengthening to licence conditions and codes of practice
      • Gambling advice and guidance for local councils
      • Gambling behaviour in England and Scotland
      • Gambling Commission granted permission to appeal
      • Gambling Commission imposes penalty on Camelot
      • Gambling Commission issues fairground reminder
      • Gambling Commission joins forces with Crimestoppers
      • Gambling Commission keyed in to IOC for suspicious betting at Winter Olympics
      • Gambling Commission on hand at advertising seminar
      • Gambling Commission seeks views on proposed new social responsibility controls
      • Gambling Commission strengthens senior team
      • Gaming machine training workshops
      • Interim suspension of operating licence – Bodugi Limited
      • Interim suspension of operating licence - Silverline Interactiv Technologies Plc trading as Pokercent
      • Latest industry statistics published
      • Latest industry statistics published
      • Latest licensing authority statistics published
      • Licensing deadline fast approaching for offshore gambling operators wishing to continue to provide gambling to consumers
      • Maintaining the strength and integrity of starting prices for greyhound racing in Great Britain
      • More illegal machines seized from the streets of London
      • New consultation on resolving disputes
      • New help note published on gambling advertising
      • New service allows operators to apply for a licence online
      • Online application service extended to non-remote operators
      • Pub betting conviction sends warning message to licensees ahead of Grand National week
      • Reducing risk to the licensing objectives – use of information by traders in the betting industry
      • Remote Gambling Bill receives royal assent
      • Review of the licence conditions and codes and associated technical standards relating to responsible gambling provision
      • Reviewing and strengthening licence conditions and codes of practice
      • Revocation of operating licence – Bet Butler Limited
      • Revocation of operating licence - Bodugi Limited
      • Rugby Football League sanctions welcomed
      • Shortcomings in anti-money laundering and social responsibility controls
      • The Gambling (Licensing and Advertising) Act 2014 Transitional arrangements for EEA and Whitelist operators published
      • Three guilty in match fixing probe
      • Twenty bookmakers at Ascot allowed 16-year-old to bet: operators warned they must improve underage gambling controls
      • Twenty percent limit takes effect for category B machines in newer AGC and bingo premises
      • Underage gambling figures remain low
      • Unlicensed online gaming machine suppliers cautioned
      • Weaknesses persist in underage gambling controls
    • 2015
      • 4th Anti-Money Laundering Directive published
      • Annual report published
      • Camelot's proposals agreed on changes to Lotto and HotPicks.
      • Clarifying the role of 'authorised persons' in Scotland
      • Commission involved in day of action
      • Commission launches consultation on its 5th edition of Guidance to licensing authorities
      • Commission launches gaming machines consultation
      • Commission reviewing peer-to-peer poker
      • Commission tackles advertising on illegal websites
      • Council seizes 38 illegal gaming machines
      • Gambling Commission raises the bar on social responsibility
      • Greyhound trainer jailed for cheating at gambling
      • Have your say on new controls to prevent crime in gambling
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
      • International pilot to streamline testing standards
      • Jail for woman who defrauded employers of almost £1 million
      • Latest gambling industry statistics published
      • Latest information about 666Bet and Metro Play
      • Lessons to be learned from money laundering failures at Caesars casinos
      • Licensing Authorities consulted on changes to statutory guidance
      • New conditions for operators failing second underage test
      • New Guidance to licensing authorities reinforces the importance of partnership working
      • Online gambling in Britain measured accurately for the first time
      • Online scratchcard lottery warning
      • Personal licence applications are now online
      • Prison for online poker cheat ordered to pay back £1m
      • Responsible Gambling Strategy Board – new appointee
      • Sarah Harrison to be appointed Chief Executive at the Gambling Commission
      • Secondary analysis of participation data published
      • Sports betting integrity action plan published today
      • Unlicensed operator appears in court
      • Unpaid work and £2,000 legal costs for unlicensed bookmaker
      • New website to clamp down on corruption in sport
    • 2016
      • Warning for bookmakers on novelty markets
      • Betfred to pay over £800,000 following licence review
      • Binary options scams warning
      • Camelot fined for putting public confidence at risk
      • Camelot licence breach leads to financial penalty
      • Chief Executive Sarah Harrison has been awarded an MBE
      • Commission challenges operators to quicken pace of consumer focus
      • Commission research features online gambling trends for the first time
      • Commission welcomes charter for sports governance
      • Commission welcomes Government gambling review
      • Consumer focus for Commission Annual Report
      • Consumers take centre stage in new Gambling Commission business plan
      • Co-operation agreement with the Portuguese gambling regulator
      • DCMS launches consultation on Gambling Act 2005 changes
      • Decision following licence review Silverbond Enterprises Limited
      • Football match-fixing arrests in Wales
      • Gambling Commission applauds World Rugby and partners in the successful delivery of the Rugby World Cup 2015
      • Gambling Commission chief executive addresses flagship gaming show
      • Gambling Commission crane machine reminder
      • Gambling Commission Executive level changes help put consumers at heart of regulation
      • Gambling Commission joins Kick Crime Out of Sport project
      • Gambling Commission renews partnership with Crimestoppers to combat corruption in sport
      • Gambling Commission shines light on virtual currencies, eSports and social gaming
      • Gambling Commission starts two-way conversation with consumers
      • Gambling Commission warning over BetOwen website
      • Gambling Commission warning to pubs
      • Gambling Commission wins Greene King appeal
      • Gambling industry probed over complaints about unfair terms and conditions
      • Gambling licensing day of action
      • Gambling statistics paint picture of gambling in Great Britain
      • Gaming machines reminder for fairground operators
      • Interim suspension of operating licence – Smart TV Broadcasting Limited
      • IOL National Licensing Week 2016: what have we learned?
      • Latest health survey data highlights gambling participation and problem gambling rates in Scotland
      • Lessons to be learned from failures at Gala Coral Group
      • Lessons to be learned from failures at Paddy Power Group
      • Lottery red tape to be cut
      • New Chair of the Gambling Commission
      • New figures show online gambling is largest gambling sector in Britain
      • New Gambling Commission commissioners announced
      • New report indicates 450,000 children gamble every week
      • New rules to tackle crime linked to gambling
      • New strategy to tackle gambling-related harm launched
      • New survey data highlights gambling participation and problem gambling rates in Wales
      • Online system for operators relaunched with YouTube videos today
      • Open letter to The Daily Mail
      • Open letter to The Times
      • Poker organisers pay £32,000 after illegal gambling crackdown
      • Prosecutions and new conditions for operators failing age tests
      • Recruitment: Chair of the Gambling Commission
      • Regulations to reduce gambling harm introduced
      • Smart TV Broadcasting Limited – surrender of licences
      • Suspension of adult gaming centre operating licence - Run Lines Limited trading as Red 9 Gaming
      • Tim Miller to join the Gambling Commission executive team
      • Two men charged with offences under the Gambling Act 2005
      • Worldpay technical issues
    • 2017
      • Commission joins forces with police to tackle crime risks at Scottish betting shops
      • Commission raises awareness of potential risks for students who gamble
      • Commission urges operators to review when customer identity checks are made
      • Commission warns parents over the perils of gambling linked to video games
      • Conclusion of Commission investigation into incident at Sittingbourne
      • Consumers can use Resolver to manage their gambling complaints
      • David Pemberton appointed Gambling Commission Chief Operating Officer
      • Do you know who is making payments into your customer accounts?
      • Don't take a gamble raffling your home
      • Fairground operators reminded to follow gaming machine rules
      • Five banned from central Birmingham bookies
      • Gambling business fined £300,000 for misleading advertising
      • Gambling Commission backs National Licensing Week
      • Gambling Commission chief executive looks to the future at this year's flagship gaming show
      • Gambling Commission holds regional workshops for two popular arcade hotspots
      • Gambling Commission launches 2017/18 business plan and invites the industry to have a say on plans for next three years
      • Gambling Commission publishes Annual Report and Accounts for 2016/17
      • Gambling Commission raises standards with new conditions for online operators
      • Gambling Commission unveils new enforcement strategy
      • Gambling Commission urges industry to take consumer complaints more seriously
      • Gambling Commission visits Welsh Assembly to highlight the impact of gambling in Wales
      • Gambling Commission warns fantasy football organisers to not get caught out by gambling rules
      • Gambling Commission welcomes Greene King decision by Court of Appeal
      • Gambling firm 888 to pay over £7.8million for failing vulnerable customers
      • Gambling operators face landmark enforcement action over unfair practices and promotions
      • Joint operation results in reduction of gambling adverts placed on illegal websites
      • Keep your lottery lawful: top five compliance tips
      • Latest industry statistics published
      • Lessons to be learnt from failures at TGP Europe Ltd and Fesuge Ltd
      • Lottoland to pay £150,000 for advertising failings
      • National gambling helpline switches to freephone number in March
      • New data to inform government gambling review
      • New Gambling Commission research shows more progress needed to tackle problem gambling
      • New Money Laundering Regulations now in effect
      • New research shows almost half of people in Britain gamble
      • Should society lotteries be more transparent about the money raised for good causes? Have your say
      • Sport and sports betting integrity action plan
      • Sports Betting Integrity Forum first Annual Report
      • Suspension of adult gaming centre operating licence – Light Gaming Limited
      • Termination of operating licence - Run Lines Limited
      • Two men convicted after offering illegal gambling parasitic upon popular FIFA computer game
      • Walter Merricks' term as Commissioner extended
  • Regulatory action
    • National Lottery third licence breaches
    • Review a licence
  • Statistics and research
    • Statistics
      • Cross-venue machines data
      • Types of gambling and gambling involvement
      • About the status of official statistics
      • Casino drop and win
      • Industry statistics
      • Licensing authority statistics
      • Machine statistics
      • National Lottery statistics – returns to good causes
    • Levels of participation and problem gambling
      • Levels of problem gambling in England
      • Levels of problem gambling in Scotland
      • Levels of problem gambling in Wales
      • Research library
      • Young persons survey
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