Sitemap

• About
  • Contact us
    • Complain about the Commission
  • Who we are and what we do
    • A Day in the Life of Emma Boden – Digital Content Specialist Digital
    • A Day in the Life Of - Nick Oliver Sports Betting Intelligence Unit (SBIU) Specialist
    • A Day in the Life of Abigail Down – Account Manager, Licensing
    • A Day in the Life of Keith Bridges - Account Manager, Licensing
    • Digital Advisory Panel
    • Digital Advisory Panel - Declarations of Interests as at 17 January 2020
    • Digital Advisory Panel – Terms of reference
    • How we make gambling safer
    • How we make sure licence holders are compliant
    • How we regulate the gambling industry
    • How we work with other authorities
    • Our role in protecting vulnerable people
    • A Day in the Life of Rachel Wagstaff - Compliance Manager
  • Corporate governance and business plan
    • Board of Commissioners
    • Board papers
      • Board papers
    • Corporate governance framework
    • Director biographies
    • Organisational structure
    • Our decision making committees and executive management
    • Strategy and business plan
    • Commissioner & Senior Executive Declarations of Interests
  • Annual reports & accounts
  • Being open about what we do
    • Enterprise Act
      • BIT assessment 08 May 2015 - 26 May 2016
      • BIT assessment 13 December 2019 - 16 December 2020
      • BIT assessment 27 May 2016 - 8 June 2017
      • Enterprise Act assessments
      • Enterprise Act Innovation plans
      • Non-Qualifying Regulatory Provisions assurance statement 2020
    • Publication scheme
      • Being open about what we do and how we are doing it
      • How we use your licence fee
      • Our lists and registers
      • Our priorities and how we're doing
      • Our service standards for enquiries
      • Past answers to FOI requests 2015
      • Past answers to FOI requests 2016
      • Past answers to FOI requests 2017
      • Policies and procedures
      • Sales and procurement
      • Services we offer
      • Transparency data webpages
        • Procurement card transactions over £500 2020 - 2021 Q1 and Q2
        • Prompt Payment Statistics 2020- 2021 Q1 and Q2
        • Supplier Payments Over £25,000 2020- 2021 Q1 and Q2
      • Supplying to the Gambling Commission
      • What we spend and how we spend it
• Footer
  • Accessibility
  • Gambling-related legislation
  • How we fulfil your Subject Access Request
  • Legal advice
  • Personal information charter
  • Privacy and cookies
  • Terms and conditions
  • Twitter policy
  • Accessibility of the recruitment site
  • Useful links
    • Gambling industry trade associations
    • Government and related organisations
    • Other regulatory bodies
    • Sports governing bodies
    • Useful links - National Lottery related
  • Victims of crime
  • Welsh
    • Cymraeg
• For gambling businesses
  • eServices - our online self-serve portal
  • Do I need a licence?
    • New online service for personal licence holders
    • Operating licences
      • Linked licences gaming machine technical
      • Remote betting host real events licence
      • Remote betting host virtual events licence
      • Remote bingo game host operating licence
      • Remote casino game host operating licence
      • Remote general betting (standard) (virtual events) licence
      • Adult gaming centre (AGC) operating licence
      • Betting - which licence do you need?
      • Family entertainment centre
      • Linked licences gambling software
      • Non-remote 1968 Act casino operating licence
      • non-remote 2005 Act casino operating licence
      • Non-remote betting intermediary licence
      • Non-remote bingo operating licence
      • Non-remote external lottery manager licence
      • Non-remote gambling software licence
      • Non-remote gaming machine technical - full licence
      • Non-remote gaming machine technical - software licence
      • Non-remote gaming machine technical - supplier licence
      • Non-remote general betting (limited) licence
      • Non-remote general betting (standard) licence
      • Non-remote pool betting licence
      • Non-remote society lottery licence
      • Remote betting intermediary (trading rooms) licence
      • Remote betting intermediary licence
      • Remote bingo operating licence
      • Remote casino operating licence
      • Remote external lottery manager licence
      • Remote gambling software licence
      • Remote gaming machine technical - full licence
      • Remote gaming machine technical - software licence
      • Remote gaming machine technical - supplier licence
      • Remote general betting (limited) licence
      • Remote general betting (standard) (real events) licence
      • Remote pool betting licence
      • Remote society lottery licence
      • Single machine permits
    • Personal functional licence
    • Personal licence maintenance
    • Personal management licence
    • Types of licence you may need for your business
    • What you need to tell us when you hold a personal licence
  • Apply for a licence
    • How to calculate your gross gambling yield (GGY)
    • Annual fees
    • Bankruptcy and liquidation
    • Having a criminal record
    • How do I apply for an operating licence?
    • Small scale operator
    • Starting your own gambling business
    • What you need to send us when you apply for an operating licence: remote/online businesses
    • What you need to send us when you apply for an operating licence: medium to large businesses
    • What you need to send us when you apply for an operating licence: small businesses
  • Compliance
    • consultation responses 2020
      • Changes to licence conditions and codes of practice on the use of credit cards for gambling
      • Consultation on society lottery reform- responses
      • Consultation on remote key equipment- responses
    • General compliance
      • ADR
        • Apply to become an ADR provider
        • Approved
          • ADR Group
          • BACTA ADR service
          • Centre for Effective Dispute Resolution (CEDR)
          • eCOGRA
          • Independent Betting Adjudication Service (IBAS)
          • Jennifer Gallagher, Lindsays
          • ProMediate
          • Tattersalls Committee
        • Approved ADR providers
        • Consumer complaints and redress review
        • Complaints and disputes: procedural, information provision and reporting requirements
      • AML
        • Approach to AML
          • Our approach to AML supervision
          • The risk-based approach to preventing money laundering
          • What is behind our AML legislation
        • Duties under POCA
          • Duties and responsibilities under the Proceeds of Crime Act 2002
        • How to comply
          • Anti-money laundering – compliance advice
          • Blockchain technology and crypto-assets
          • Casinos: Prevention of money laundering
          • Digital and virtual currencies
          • How to meet your anti-money laundering responsibilities
          • How to report money laundering
      • Change of corporate control
      • Enforcement-report-2019
        • Enforcement report 2018/19 Affordability and consumer protection
        • Enforcement report 2018/19 Anti money laundering-case-studies
        • Enforcement report 2018/19 Anti money laundering-case-studies
        • Enforcement report 2018/19 Compliance
        • Enforcement report 2018/19 Compliance
        • Enforcement report 2018/19-Illegal gambling
        • Enforcement report 2018/19 Marketing-and-advertising-healthcheck
        • Enforcement report 2018/19-Chief executive's introduction
        • Enforcement report 2018/19 Marketing-and-advertising
        • Enforcement report 2018/19 Marketing-and-advertising-case-study
        • Enforcement report 2018/19 Safer Gambling
        • Enforcement report 2018/19 Safer Gambling-case-studies
        • Enforcement report 2018/19 Anti money laundering
        • Enforcement report 2018/19 Safer Gambling - healthcheck
      • Gambling Commission logo
      • General Data Protection Regulation (GDPR)
      • Making changes to an existing operating licence
      • Operating under another company's licence
      • Premises licence
      • Premises mandatory and default conditions
      • Social responsibility
        • Advertising/marketing rules and regulations
        • Advisory Board for Safer Gambling: advice to the Gambling Commission on actions to reduce online harms
        • Cashless payment technologies in gambling premises
        • Destinations of regulatory settlements to be applied for socially responsible purposes
        • Digital Advisory Panel: Advice on the Impact of online platforms on gambling-related harm
        • Fair and transparent terms and practices
        • Gaming machines in gambling premises
        • Greater transparency required for customers – do they know who they're participating against?
        • Industry contributions to the research, education, and treatment of problem gambling
        • Information to players
        • Interaction
          • The importance of interacting with customers
        • Joint Competition and Markets Authority / Gambling Commission letter to the gambling sector
        • Local area risk assessments
        • Manage the criminal risk associated with bonus and promotional offers
        • Prevent underage gambling
        • Raising Standards: Reducing the risks from online gambling
        • Risk of privacy screens around gaming machines
        • Self-exclusion
          • Ensuring self-excluded customers do not receive your marketing materials
          • Multi-operator self-exclusion schemes (MOSES) evaluation and impact assessment principles
          • Non-remote multi-operator self-exclusion
          • Self-exclusion
        • Sponsorship of British sporting clubs by gambling operators
      • Technical standards
        • Display of licensed status technical requirements
        • Test houses
        • Updated Test House Framework - what this means for operators
      • What you need to tell us
        • Assurance statements
        • Key events
        • LCCP notifications
        • Notification of information security breaches
        • Protecting customer funds
        • Reg-returns-guidance
          • Regulatory returns guidance for AGCs
          • Regulatory returns guidance for betting
          • Regulatory returns guidance for bingo
          • Regulatory returns guidance for casinos
          • Regulatory returns guidance for ELMs
          • Regulatory returns guidance for FECs
          • Regulatory returns guidance for gambling software
          • Regulatory returns guidance for gaming machine technical
          • Regulatory returns guidance for remote casino, betting and bingo
          • Regulatory returns guidance for society lotteries
        • Regulatory returns
        • Remote game software payment faults
        • Gaming machine and remote games information requirements
    • LCCP
      • LCCP Licence conditions and codes of practice
      • Licence conditions and codes of practice sector extracts
    • Lessons-learnt
      • Compliance health check
      • Remote enforcement public statement – lessons to be learned
    • Sector specific compliance
      • Lotteries
        • Societies running lotteries for other good causes
        • Using SMS short codes for lottery promotion
        • External Lottery Managers (ELMs)
        • Lottery submissions
        • Promoting lotteries
        • Society lotteries
      • Betting
        • Horse-race pool betting
        • In-running or in-play betting
        • Occasional Use Notices (OUNs)
        • Offering bets on eSports
        • On-course pool betting display requirement
        • Pool betting consumer transparency
        • Pool betting licensing arrangements
        • Pool betting recording Gross Gambling Yield
      • Bingo
        • Bingo and casino technical requirements
        • Age restrictions in bingo premises
      • Remote and software
        • Games register
        • Key equipment
        • Live RTP performance monitoring of games of chance
        • Remote gambling and software technical standards
        • Remote technical standards - testing strategy
        • Technical standards: Security requirements
        • White label gambling websites
      • Arcades and machines
        • Gaming machine categories
          • Lottery ticket vending machines
          • B1 gaming machines
          • B2 gaming machines (also known as fixed odds betting terminals – FOBT)
          • B3 gaming machines
          • B3A gaming machines
          • B4 gaming machines
          • C gaming machines
          • Gaming machine categories
          • D gaming machines
        • Gaming machine manufacturing, supply, maintenance, installation and repair
        • Gaming machine payouts: return-to-player
        • Gaming machine technical standards
        • Gaming machine testing strategy
        • Non-complex cat D gaming machines (crane grabs)
        • Skill with prizes (SWPs)
        • Types of amusement arcade
        • Guidance note on gaming machine 'In Game' gambles
        • When a machine is 'available for use'
        • When is a gaming machine 'available for use' in AGC or bingo premises under the 20% regulations?
      • Casinos
        • Casino permitted areas
    • Testing strategy
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
      • Testing strategy for compliance with remote gambling and software technical standards
• For licensing authorities
  • LA Bulletin pages
    • 2019
      • April
        • Advice and guidance updates
        • Feature article new national strategy to reduce gambling harms
        • News
        • News
      • February
        • Advice and guidance updates
        • Feature article
        • Gambling Act statutory notices and forms
        • Licensing Authority Bulletin February 2019
        • News
      • July August
        • News
        • News
        • Advice and guidance updates
        • Gambling related harm - Wigan Council's Journey
        • News
      • June
        • Case studies
        • Advice and guidance updates
        • Feature article reducing gambling harms resources
        • News
      • December
        • Case studies
        • Advice and guidance updates
        • Feature article-Citizens Advice Gambling Support Service (East Midlands)
        • News
        • News
      • March
        • Advice and guidance updates
        • News
        • Feature article impact of B2 stake change
        • News
      • October
        • Advice and guidance updates
        • Case studies
        • Consultations
        • News
        • Remote gambling – almost everything you need to know!
      • September
        • Advice and guidance updates
        • News
        • News
        • Yorkshire & Humber's public health Framework for gambling related harm reduction
    • 2020
      • April
        • Advice and guidance updates
        • News
      • August
        • Advice and guidance updates
        • Feature articles
        • News
        • News
      • December
        • Advice and guidance updates
        • News
        • News
      • February
        • Advice and guidance updates
        • Case studies
        • Feature articles
        • News
        • News
      • June
        • Advice and guidance updates
        • News
        • News
      • September
        • Advice and guidance updates
        • News
      • January
        • Advice and guidance updates
        • Case studies
        • Feature article-Small society lottery applications – things to consider
        • News
        • News
    • Generic standing pages
      • LLEP assessment templates
      • E Learning Modules
      • Find operating licence holders and premises licence register
      • Gambling Act statutory notices and forms
      • Quick guides and template letters
  • Acting as supporting regulator under Primary Authority
  • GLA
    • Part 1: General guidance on the role and responsibilities of licensing authorities in gambling regulation
    • Part 2: The licensing framework
    • Part 3: The Gambling Commission
    • Part 4: Licensing authorities
    • Part 5: Principles to be applied by licensing authorities
    • Part 6: Licensing authority policy statement
    • Part 7: Premises licences
    • Part 8: Responsible authorities and interested parties definitions
    • Part 9: Premises licence conditions
    • Part 10: Review of premises licence by licensing authority
    • Part 11: Provisional statements
    • Part 12: Rights of appeal and judicial review
    • Part 13: Information exchange between the Commission and licensing authorities
    • Part 14: Temporary use notices
    • Part 15: Occasional use notices
    • Part 16: Gaming machines
    • Part 17: Casinos
    • Part 18: Bingo
    • Part 19: Betting premises
    • Part 20: Tracks
    • Part 21: Adult gaming centres
    • Part 22: Licensed family entertainment centres
    • Part 23: Introduction to permits
    • Part 24: Unlicensed family entertainment centres
    • Part 25: Clubs
    • Part 26: Premises licensed to sell alcohol
    • Part 27: Prize gaming and prize gaming permits
    • Part 28: Non-commercial and private gaming, betting and lotteries
    • Part 29: Poker
    • Part 30: Travelling fairs
    • Part 31: Crown immunity and excluded premises
    • Part 32: Territorial application of the Gambling Act 2005
    • Part 33: Door supervision
    • Part 34: Small society lotteries
    • Part 35: Chain gift schemes
    • Part 36: Compliance and enforcement matters
    • Appendix A - Summary of machine provisions by premises
    • Appendix B - Summary of gaming machine categories and entitlements
    • Appendix C - Summary of gaming entitlements for clubs and alcohol-licensed premises
    • Appendix D - Summary of offences under the Gambling Act 2005
    • Appendix E - Summary of statutory application forms and notices
    • Appendix F - Inspection powers
    • Appendix G: Licensing authority delegations
    • Appendix H: Poker games and prizes
    • Appendix I: Glossary of terms
  • Licensing authority toolkit
    • Crime and joint working
    • Gambling codes of practice - consolidation for all forms of gambling
    • Lotteries
      • Lotteries toolkit
      • Lotteries toolkit – case studies
    • Machines
      • Machines toolkit
      • Machines toolkit - case studies
      • Gaming machines eLearning
    • Occasional use notices (OUNs)
    • Poker
      • Poker toolkit
      • Poker toolkit - case studies
    • Premises assessments
      • Examples of premises licence conditions
      • Local risk assessments
      • Local risk assessments update
      • Premises assessment templates
      • Premises assessments - case studies
      • Premises assessments toolkit
      • Premises licence fees
    • Reducing Gambling Harms resources
    • Pubs and clubs
      • Bingo in pubs and clubs
      • Club gaming and machine permits
      • Members club or commercial club?
      • Pubs and clubs - case studies
      • Pubs and clubs toolkit
    • Statement of principles
    • Test purchasing and age verification toolkit
    • Unlicensed Family Entertainment Centres (UFECs)
  • Licensing authority bulletin
  • Licensing authority returns
  • Local authority lotteries
  • LA forms
    • Licensing authority forms
    • Licensing authority forms in Welsh
• For the public
  • National Lottery
    • National Lottery statutory framework
    • About the National Lottery
    • Competition to decide who will run the National Lottery
    • How do I complain about the National Lottery
    • How we regulate the National Lottery
    • National Lottery licences
      • Euromillions
      • EuromillionsHotPicks
      • Hotpicks
      • Interactive Instant Win Games
      • Licence to run the National Lottery
      • Lotto
      • Scratchcards
      • Thunderball
      • Set For Life
    • Running a lottery syndicate
    • Who runs the National Lottery
  • Fundraising and promotions
    • Fundraising
      • Private companies fundraising through lotteries
      • Fundraising with 100, 200, 500 clubs
      • Fundraising with bingo, casino, poker or race nights
      • Fundraising
      • Fundraising with lotteries or raffles at events
      • Fundraising with the people you work with, live with or are in a club with
      • Fundraising with small society lotteries
      • Race nights
    • Promoting your business
      • Customer lotteries
      • Free draws
    • Commercial schemes
      • Penny auctions
      • Prize competitions
      • Reverse auctions
      • Spot the ball
      • Thinking of raffling off your home?
    • Advertising and promoting your lottery or raffle online
  • Safer gambling
    • Consumer guides
      • 9 ways to keep yourself safe when gambling
      • Betting
        • Betting on lotteries
        • Binary options trading
        • Bookmaking errors and related contingency bets
        • Placing a late bet
        • Understanding the cash out option
        • Fantasy football and gambling
      • Can I hold a race night, casino night or poker night for charity?
      • Consumer guides
      • Controlling the level of gambling-related content you see on Twitter
      • Facilitating betting in pubs and clubs is illegal
      • Fairs and fairgrounds
      • Gambling safely guidance for parents
      • Gambling with digital and virtual currencies
      • Gaming machines in pubs
      • Machines / Fruit machines / FOBTs
        • Gaming machine payouts: return-to-player
      • Running prize competitions and free draws
      • Sharing personal information with third parties
      • Skill with prize machines
      • Social gaming
      • Frequently asked questions from gambling consumers during lockdown
      • What to look at before gambling
    • Getting help to control your gambling
    • Scams and frauds
    • Self-exclusion
    • Tools to help you control your gambling
    • Why does a gambling company want to know about your finances?
    • Why ID verification is important
  • Private gambling/gaming
  • What is gambling?
  • Your rights
    • Alternative dispute resolution (ADR)
    • Complain about a gambling advertisement
    • Concern about a gambling business
    • How gambling businesses protect your money
    • Information gambling businesses should give you
    • Status of a bet as a contract
    • Unwanted email and text message marketing
    • When money is stolen and used for gambling
    • Your consumer rights
• Join us
  • Amy Barradas
  • Brad Enright
  • Career opportunities
  • Gary Audrain
  • Interview guidance
  • Jamie Wall
  • Jessica Lang
  • Job applicant privacy notice
  • Leigh Moran
  • Our background
  • Our people
  • Our Ways of Working
  • Peter Rangeley
  • Recruitment agencies
  • Why join us?
• News, action and statistics
  • Calendar of publications, consultations and events
  • Consultation archive list
  • Consultations
    • Closed consultations awaiting response
      • Gambling with credit cards
      • Proposals to strengthen age and identity verification for online gambling
      • Proposed changes to LCCP requirements for alternative dispute resolution – supplementary consultation
      • Test House framework development consultation
    • Closed consultations with response
      • Changes to our enforcement strategy for the National Lottery
      • Changes to our enforcement strategy: putting the consumer first
      • Consultation on Guidance to licensing authorities 5th edition
      • Consultation on proposed amendments to Statement of principles and policy statement
      • Consultation on the national strategy to reduce gambling harms
      • Consultation on updates to anti-money laundering guidance for casinos
      • Controlling where gaming machines may be played
      • Extending the requirement to assess money laundering risk to the non-remote lottery sector
      • Have your say on changes to society lottery codes of practice: putting consumers first
      • High turnover bingo operators and multi-operator self-exclusion requirements
      • Informal consultation on amendments to the protection of customer funds rating system
      • Machine testing strategy consultation
      • Placing digital adverts responsibly
      • Proposals for Gambling Commission fees from April 2017
      • Proposed amendments to LCCP for all operators in relation to the prevention of crime associated with gambling
      • Proposed amendments to licence conditions
      • Proposed changes to LCCP linked to the fair and open licensing objective
      • Proposed changes to LCCP requirements
      • Regulatory data collection consultation
      • Remote gambling and software technical standards consultation
      • Remote operating licence application review
      • Responses to our discussion exercise on our approach to setting fees
      • Review of remote casino betting and bingo regulatory return and gambling software regulatory return
      • Strengthening social responsibility
      • Supplementary consultation on customer funds reporting
      • Supplementary consultation on submitting suspicious activity report unique reference numbers
      • Supplementary consultation on the introduction of an annual assurance statement
      • Testing strategy for compliance with remote gambling and software technical standards
      • Transparency to consumers for horse-race pool betting at the end of the exclusive licence
      • Virtual currencies, eSports and social gaming – discussion paper
    • Open consultations
      • Gambling Commission calls for evidence on Category B gaming machines and gambling online with credit cards
  • eBulletin archive
  • Match fixing and sports integrity
    • Confidential intelligence line
    • Licensees reminded to manage risks associated with unregulated events that threaten betting integrity and consumer confidence
    • Match-fixing: what do we do to prevent it?
    • Sports Betting Integrity snapshot
    • Sports Betting Intelligence Unit
    • UK anti-corruption plan
    • New process for sending information to the Sports Betting Intelligence Unit
  • Media resources
    • Image gallery
    • Raising Standards Conference 2017
    • Raising Standards Conference 2018
    • Speech web pages
      • CEO Breakfast briefing - Neil McArthur October 2019
      • CEO Breakfast briefing-Anna van der Gaag - October 2019
      • CEO Neil McArthur at CMS conference
      • Chair William Moyes North West Reducing Gambling Harms
      • ICE – International Regulators Lunch
      • ICE World Regulatory Briefing - Changing mindsets
      • KnowNow Responsible Marketing Conference
      • Let's collaborate to reduce harm and raise standards
      • Money and Mental Health Policy Institute conference
      • National Strategy to Reduce Gambling Harms
      • Raising Standards: Our Priorities, Your Opportunities
      • CEO Breakfast briefing Neil McArthur November 2020
    • Speeches
  • News
    • 2013
      • Weaknesses in anti-money laundering and social responsibility controls
      • Weaknesses in anti-money laundering and social responsibility controls
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
    • 2014
      • Action against illegal poker clubs
      • Alternative Dispute Resolution (ADR) directive update
      • Annual reports published
      • Cards on the table for illegal poker clubs
      • Changes to gaming machine stake and prize limits
      • Commission briefs London boroughs on gambling issues
      • Commission licence needed by software suppliers
      • Councils share good practice on illegal poker clubs
      • Customer funds disclosure to customers – clarification for non-remote operators
      • DCMS consultation on incidental non-commercial, private society, work and residents' lotteries
      • DCMS publishes gambling protections and controls
      • First money laundering prosecution for illegal poker den
      • Four weeks left to apply for continuation rights
      • Further analysis of the Health Survey for England 2012 and Scottish Health Survey 2012
      • Further strengthening to licence conditions and codes of practice
      • Gambling advice and guidance for local councils
      • Gambling behaviour in England and Scotland
      • Gambling Commission granted permission to appeal
      • Gambling Commission imposes penalty on Camelot
      • Gambling Commission issues fairground reminder
      • Gambling Commission joins forces with Crimestoppers
      • Gambling Commission keyed in to IOC for suspicious betting at Winter Olympics
      • Gambling Commission on hand at advertising seminar
      • Gambling Commission seeks views on proposed new social responsibility controls
      • Gambling Commission strengthens senior team
      • Gaming machine training workshops
      • Interim suspension of operating licence – Bodugi Limited
      • Interim suspension of operating licence - Silverline Interactiv Technologies Plc trading as Pokercent
      • Latest industry statistics published
      • Latest industry statistics published
      • Latest licensing authority statistics published
      • Licensing deadline fast approaching for offshore gambling operators wishing to continue to provide gambling to consumers
      • Maintaining the strength and integrity of starting prices for greyhound racing in Great Britain
      • More illegal machines seized from the streets of London
      • New consultation on resolving disputes
      • New help note published on gambling advertising
      • New service allows operators to apply for a licence online
      • Online application service extended to non-remote operators
      • Pub betting conviction sends warning message to licensees ahead of Grand National week
      • Reducing risk to the licensing objectives – use of information by traders in the betting industry
      • Remote Gambling Bill receives royal assent
      • Review of the licence conditions and codes and associated technical standards relating to responsible gambling provision
      • Reviewing and strengthening licence conditions and codes of practice
      • Revocation of operating licence – Bet Butler Limited
      • Revocation of operating licence - Bodugi Limited
      • Rugby Football League sanctions welcomed
      • Shortcomings in anti-money laundering and social responsibility controls
      • The Gambling (Licensing and Advertising) Act 2014 Transitional arrangements for EEA and Whitelist operators published
      • Three guilty in match fixing probe
      • Twenty bookmakers at Ascot allowed 16-year-old to bet: operators warned they must improve underage gambling controls
      • Twenty percent limit takes effect for category B machines in newer AGC and bingo premises
      • Underage gambling figures remain low
      • Unlicensed online gaming machine suppliers cautioned
      • Weaknesses persist in underage gambling controls
    • 2015
      • 4th Anti-Money Laundering Directive published
      • Annual report published
      • Camelot's proposals agreed on changes to Lotto and HotPicks.
      • Clarifying the role of 'authorised persons' in Scotland
      • Commission involved in day of action
      • Commission launches consultation on its 5th edition of Guidance to licensing authorities
      • Commission launches gaming machines consultation
      • Commission reviewing peer-to-peer poker
      • Commission tackles advertising on illegal websites
      • Council seizes 38 illegal gaming machines
      • Gambling Commission raises the bar on social responsibility
      • Greyhound trainer jailed for cheating at gambling
      • Have your say on new controls to prevent crime in gambling
      • Important lessons for the gambling industry on anti-money laundering and social responsibility controls
      • International pilot to streamline testing standards
      • Jail for woman who defrauded employers of almost £1 million
      • Latest gambling industry statistics published
      • Latest information about 666Bet and Metro Play
      • Lessons to be learned from money laundering failures at Caesars casinos
      • Licensing Authorities consulted on changes to statutory guidance
      • New conditions for operators failing second underage test
      • New Guidance to licensing authorities reinforces the importance of partnership working
      • Online gambling in Britain measured accurately for the first time
      • Online scratchcard lottery warning
      • Personal licence applications are now online
      • Prison for online poker cheat ordered to pay back £1m
      • Responsible Gambling Strategy Board – new appointee
      • Sarah Harrison to be appointed Chief Executive at the Gambling Commission
      • Secondary analysis of participation data published
      • Sports betting integrity action plan published today
      • Unlicensed operator appears in court
      • Unpaid work and £2,000 legal costs for unlicensed bookmaker
      • New website to clamp down on corruption in sport
    • 2016
      • Betfred to pay over £800,000 following licence review
      • Binary options scams warning
      • Camelot fined for putting public confidence at risk
      • Camelot licence breach leads to financial penalty
      • Chief Executive Sarah Harrison has been awarded an MBE
      • Commission challenges operators to quicken pace of consumer focus
      • Commission research features online gambling trends for the first time
      • Commission welcomes charter for sports governance
      • Commission welcomes Government gambling review
      • Consumer focus for Commission Annual Report
      • Consumers take centre stage in new Gambling Commission business plan
      • Co-operation agreement with the Portuguese gambling regulator
      • DCMS launches consultation on Gambling Act 2005 changes
      • Decision following licence review Silverbond Enterprises Limited
      • Football match-fixing arrests in Wales
      • Gambling Commission applauds World Rugby and partners in the successful delivery of the Rugby World Cup 2015
      • Gambling Commission chief executive addresses flagship gaming show
      • Gambling Commission crane machine reminder
      • Gambling Commission Executive level changes help put consumers at heart of regulation
      • Gambling Commission joins Kick Crime Out of Sport project
      • Gambling Commission renews partnership with Crimestoppers to combat corruption in sport
      • Gambling Commission shines light on virtual currencies, eSports and social gaming
      • Gambling Commission warning over BetOwen website
      • Gambling Commission warning to pubs
      • Gambling Commission wins Greene King appeal
      • Gambling industry probed over complaints about unfair terms and conditions
      • Gambling licensing day of action
      • Gambling statistics paint picture of gambling in Great Britain
      • Gaming machines reminder for fairground operators
      • Interim suspension of operating licence – Smart TV Broadcasting Limited
      • IOL National Licensing Week 2016: what have we learned?
      • Latest health survey data highlights gambling participation and problem gambling rates in Scotland
      • Lessons to be learned from failures at Gala Coral Group
      • Lessons to be learned from failures at Paddy Power Group
      • Lottery red tape to be cut
      • New Chair of the Gambling Commission
      • New figures show online gambling is largest gambling sector in Britain
      • New Gambling Commission commissioners announced
      • New report indicates 450,000 children gamble every week
      • New rules to tackle crime linked to gambling
      • New strategy to tackle gambling-related harm launched
      • New survey data highlights gambling participation and problem gambling rates in Wales
      • Online system for operators relaunched with YouTube videos today
      • Open letter to The Daily Mail
      • Open letter to The Times
      • Poker organisers pay £32,000 after illegal gambling crackdown
      • Prosecutions and new conditions for operators failing age tests
      • Recruitment: Chair of the Gambling Commission
      • Regulations to reduce gambling harm introduced
      • Smart TV Broadcasting Limited – surrender of licences
      • Suspension of adult gaming centre operating licence - Run Lines Limited trading as Red 9 Gaming
      • Tim Miller to join the Gambling Commission executive team
      • Two men charged with offences under the Gambling Act 2005
      • Warning for bookmakers on novelty markets
      • Worldpay technical issues
    • 2017
      • Brighton and Hove workshop to make gambling safer and free from crime
      • Broadway Gaming to pay £100,000 penalty package for misleading advertising
      • Children are experiencing gambling without understanding the consequences
      • Commission joins forces with police to tackle crime risks at Scottish betting shops
      • Commission lays out roadmap for fairer and safer gambling
      • Commission raises awareness of potential risks for students who gamble
      • Commission urges operators to review when customer identity checks are made
      • Commission warns gambling firms that the pace of change to protect consumers has been 'too slow'
      • Commission warns parents over the perils of gambling linked to video games
      • Conclusion of Commission investigation into incident at Sittingbourne
      • Consumers can use Resolver to manage their gambling complaints
      • David Pemberton appointed Gambling Commission Chief Operating Officer
      • Do you know who is making payments into your customer accounts?
      • Don't take a gamble raffling your home
      • Eyes down… how to play bingo in a retirement home
      • Fairground operators reminded to follow gaming machine rules
      • Five banned from central Birmingham bookies
      • Gala Interactive to pay £2.3m penalty package following social responsibility failures
      • Gambling business fined £300,000 for misleading advertising
      • Gambling Commission backs National Licensing Week
      • Gambling Commission backs Responsible Gambling Week
      • Gambling Commission chief executive looks to the future at this year's flagship gaming show
      • Gambling Commission holds regional workshops for two popular arcade hotspots
      • Gambling Commission joins forces with Citizens Advice
      • Gambling Commission launches 2017/18 business plan and invites the industry to have a say on plans for next three years
      • Gambling Commission publishes Annual Report and Accounts for 2016/17
      • Gambling Commission raises standards with new conditions for online operators
      • Gambling Commission unveils new enforcement strategy
      • Gambling Commission urges industry to take consumer complaints more seriously
      • Gambling Commission visits Welsh Assembly to highlight the impact of gambling in Wales
      • Gambling Commission warns fantasy football organisers to not get caught out by gambling rules
      • Gambling Commission welcomes Greene King decision by Court of Appeal
      • Gambling firm 888 to pay over £7.8million for failing vulnerable customers
      • Gambling operators face landmark enforcement action over unfair practices and promotions
      • Government's consultation on proposals for changes to Gaming Machines and Social Responsibility Measures
      • Improving communications and consultations
      • Joint operation jails gaming machine coin thief
      • Joint operation results in reduction of gambling adverts placed on illegal websites
      • Keep your lottery lawful: top five compliance tips
      • Lessons to be learnt from failures at TGP Europe Ltd and Fesuge Ltd
      • Loot boxes within video games
      • Lottoland to pay £150,000 for advertising failings
      • Making lotteries clearer for consumers - Gambling Commission raises standards with new codes for society lottery operators
      • National gambling helpline switches to freephone number in March
      • New data to inform government gambling review
      • New Gambling Commission research shows more progress needed to tackle problem gambling
      • New Money Laundering Regulations now in effect
      • New research shows almost half of people in Britain gamble
      • Risks of children being exposed to gambling online
      • Sarah Harrison leaves Gambling Commission for new role at the Department for Business, Energy and Industrial Strategy
      • Should society lotteries be more transparent about the money raised for good causes? Have your say
      • Sport and sports betting integrity action plan
      • Sports Betting Integrity Forum first Annual Report
      • Stan James Online to pay £80,000 penalty package for social responsibility and money laundering failures
      • Suspension of adult gaming centre operating licence – Light Gaming Limited
      • Termination of operating licence - Run Lines Limited
      • Time to take action on unfair terms says Gambling Commission
      • Two men convicted after offering illegal gambling parasitic upon popular FIFA computer game
      • Walter Merricks' term as Commissioner extended
      • Warning over adverts likely to appeal particularly to under 18s
    • 2018
      • 32Red to pay £2m penalty package for failing to protect a consumer
      • Blog - New standards for complaints process put consumers first
      • Blog: Young People and Gambling Report 2018
      • Borehamwood workshop to make gambling safer and free from crime
      • Collaborate and know your customers to make gambling safer
      • Commission on board Europe's flagship gaming show
      • Commission welcomes new research by Citizens Advice
      • Commission welcomes tighter gambling advertising standards
      • Daub Alderney to pay £7.1m fine for anti-money laundering and social responsibility failures
      • Discussion on a new national strategy to reduce gambling harms
      • Easter reminder for fairground operators
      • Enforcement report – new guidance to help operators make gambling fairer, safer and crime-free
      • Gambling advertising and sponsorship rules reminder for operators
      • Gambling business changing its promotions
      • Gambling business fined £350,000 for advertising failures
      • Gambling Commission announces further plans to protect children
      • Gambling Commission appoints Dr Anna van der Gaag as Chair of the Responsible Gambling Strategy Board
      • Gambling Commission appoints Neil McArthur as Chief Executive
      • Gambling Commission backs National Licensing Week
      • Gambling Commission calls for industry to collaborate on new research to prevent harm
      • Gambling Commission CEO, Sarah Harrison, talks about the importance of diversity
      • Gambling Commission highlights failures to stop children playing on 18+ pub gaming machines
      • Gambling Commission makes online gambling safer
      • Gambling Commission publishes 2018-2019 business plan
      • Gambling Commission publishes advice on gaming machines and social responsibility measures
      • Gambling Commission publishes Annual Report and Accounts for 2017-18
      • Gambling Commission publishes latest combined Health Survey
      • Gambling Commission publishes new report on children and gambling trends
      • Gambling Commission takes widespread regulatory action against online casino operators and senior management
      • Gambling Commission to crackdown on operators who don't treat consumers fairly
      • Gambling Commission warns industry to remove unfair cash withdrawal restrictions or face action
      • Gambling Commission welcomes launch of new application service for Personal Functional Licences
      • Gambling firms face action for unfair withdrawal restrictions
      • Government review of gaming machines and social responsibility measures published
      • Have your say on lottery consultation
      • Have your say on proposals to make gambling more fair and open
      • Have your say on proposals to strengthen age and identity verification for online gambling
      • Important lessons for the betting industry on Rule 4 application
      • Information notice - GlobeCas not licensed by Gambling Commission
      • International concern over blurred lines between gambling and video games
      • Investigation into control and governance failings at Camelot
      • Is the advertising for your lottery misleading?
      • Latest gambling participation and perceptions figures released by Gambling Commission
      • LeoVegas penalised for advertising and marketing failings
      • Letter to online casino operators
      • Manchester workshop to make gambling safer and free from crime
      • Mark Jarvis to pay penalty package for customer interaction failures
      • New Gambling Commission workshops for small gambling businesses announced
      • New report takes significant step forward in measuring the impact of gambling-related harms
      • New standards for complaints processes in gambling industry
      • Online firms told to take immediate action against unfair terms and conditions
      • Paddy Power Betfair to pay penalty package for social responsibility and money laundering failures on its gambling exchange
      • Rank Group to pay penalty package for failing to protect a problem gambler
      • SkyBet to pay £1m penalty package for social responsibility failures
      • Statement responding to Responsible Gambling Strategy Board progress report
      • Tabcorp penalised after Commission investigation
      • Unlicensed operator sentenced
      • Blog: Running bingo events at nightclubs and student union bars
      • WATCH: New rules that better protect consumers come into force from 31 October, here's what you need to know
      • William Hill to pay £6.2m penalty package for systemic social responsibility and money laundering failures
      • Work by the Gambling Commission's intelligence team results in FA six year footballer ban
    • 2019
      • £1.8m fine for Silverbond Enterprises
      • £40 billion raised for good causes by National Lottery players
      • 2018/19 Enforcement Report – operator failures lead to tough action
      • A reminder of the risks surrounding novelty markets
      • Advice on running a lottery or raffle during the festive season
      • Blog: Are you settling bets in accordance with your published rules?
      • Blog: Industry co-creation workshop – evaluation of safer gambling products and processes
      • Business plan 2019-20
      • CAP releases updated guidance on gambling advertising
      • Co-creation workshop: the marketers' perspective on marketing and safer gambling
      • Co-creation workshops – a look into alternative models
      • Co-creation workshops – data and harm prevention
      • Co-creation workshops – safer gambling
      • Commission supports Treasury report on Anti-Money Laundering
      • Fairground operator gaming machine reminder
      • Following a warning from the regulator two major high street bookmakers have removed products
      • Free-to-play games being available through gambling affiliates
      • Gambling Commission announces key role for GREO to support the National Strategy
      • Gambling Commission calls for evidence on Category B gaming machines and gambling online with credit cards
      • Gambling Commission calls for pub industry to take faster action to prevent under 18s accessing gaming machines in pubs
      • Gambling Commission introduces new rules to make gambling fairer and safer
      • Gambling Commission launches new National Strategy to Reduce Gambling Harms
      • Gambling Commission launches new online self-service portal for personal licence holders
      • Gambling Commission links up with Birmingham charity LoveBrum
      • Gambling Commission publishes important new framework for measuring gambling harms among children and young people
      • Gambling Commission publishes the 2019 Young People and Gambling report
      • Gambling Commission restates firm commitment to reducing harm as research into suicidal behaviour is published
      • Gambling Commission teams up with the NHS and others to target gambling harm in Wales
      • Gambling Commission welcomes RGSB advice on new National Strategy
      • Gambling Commission's independent advisory board renamed
      • Gamesys to pay £1.2m for social responsibility and money laundering failures
      • Have your say on plans to make gambling fairer and safer in Britain.
      • Industry warning notice: use of non-disclosure clauses (NDAs)
      • Ladbrokes Coral Group to pay £5.9m for past failings in anti-money laundering and social responsibility
      • Latest industry statistics published
      • Latest report reveals complex nature of advertising exposure to children, young people and vulnerable individuals
      • MaxEnt Limited
      • New age and identity verification rules – changes to the LCCP from Tuesday 7 May
      • New licence conditions for casino with money laundering and social responsibility failures
      • New rules to make online gambling in Britain fairer and safer
      • On course bookies face licence reviews
      • Petfre to pay £322,000 for money laundering failures
      • Platinum Gaming Ltd to pay £1.6m for social responsibility and money laundering failures
      • Podcast: Gambling on credit cards
      • Proposed changes to LCCP requirements for alternative dispute resolution – supplementary consultation
      • Raffling big ticket items: prizes, pitfalls and potential risks
      • Regulator warns gambling industry not to circumvent FOBT stake cut
      • Reminder to operators: new licence condition on customer identity verification
      • Reminder: Running a lottery including raffles, tombolas, sweepstakes and more
      • Review into FSB Technology (UK) Limited
      • RGSB publishes final progress report
      • Statement of supervisory expectations: updated Money Laundering Regulations
      • Suspension of operating licence - EveryMatrix Software Limited
      • The National Crime Agency (NCA) has published its 2018 SARs annual report
      • Gambling Commission's Neil McArthur visits addiction charity DrugFAM
      • Wales launch for new National Strategy to Reduce Gambling Harms
      • Widespread regulator action results in further £4.5m in penalties for online gambling sector
    • 2020
      • 5th edition of the Prevention of Anti-Money Laundering and Combating the Terrorist Financing guidance for casinos
      • A message from Neil McArthur to online gambling operators – latest Covid-19 lockdown measures
      • Betway to pay £11.6m for failings linked to 'VIP' customers
      • Commission publishes the reasons for suspending Triplebet's licence
      • Commission sets industry tough challenges to accelerate progress to raise standards and reduce gambling harm
      • Consultation on society lottery reforms
      • Covid-19 - A message from Neil McArthur to online gambling operators
      • Covid-19 Guidance & FAQ's
      • Data shows impact of Covid-19 in October 2020
      • Data shows the impact of Covid-19 easing on online gambling behaviour in June 2020
      • Data shows the impact of Covid-19 lockdown-easing on online gambling behaviour in July 2020
      • Data shows the impact of Covid-19 on gambling behaviour in August 2020
      • Data shows the impact of Covid-19 on gambling behaviour in May 2020
      • Data shows the impact of Covid-19 on gambling behaviour in September 2020
      • Entry is published Interim suspension of operating licence - Addison Global Limited trading as Moplay
      • Experts by Experience interim group created
      • Fourth National Lottery licence competition launched
      • Gambling Commission and industry collaboration makes progress on safer gambling
      • Gambling Commission calls for more action from the financial sector to help tackle gambling harm
      • Gambling Commission directs £9m to boost resilience of gambling harm treatment services during Covid-19
      • Gambling Commission imposes tougher licence conditions on online operators
      • Gambling Commission instructs tighter measures to protect consumers during lockdown
      • Gambling Commission investigation into failures in player protection at PT Entertainment Services (PTES) leads to company closure
      • Gambling Commission issues advice to consumers on how gambling companies should keep you safe while betting online
      • Gambling Commission kick starts digital challenge to make gambling safer
      • Gambling Commission new rules to stamp out irresponsible 'VIP customer' practices
      • Gambling Commission opens consultation on high value 'VIP' customers
      • Gambling Commission partners with Facebook to release guidance aimed at helping consumers limit gambling content
      • Gambling commission publish 2020/21 business plan outlining ongoing commitment to making gambling safer
      • Gambling Commission publishes first National Strategic Assessment alongside its latest annual Compliance and Enforcement Report
      • Gambling Commission publishes further data showing the impact of Covid-19 on gambling behaviour
      • Gambling Commission releases guidance to help consumers limit gambling-related content on Twitter
      • Gambling Commission suspend two operator licences for failure to participate in GAMSTOP
      • Gambling Commission welcomes publication of Gambling Act Review Call for Evidence
      • Gambling on credit cards to be banned from April 2020
      • Games warning for online operators
      • Have your say on tougher rules for identifying and tackling gambling harm – including customer affordability
      • Information for operators re-opening land-based gambling premises
      • Information notice – Multi Media Entertainments Limited
      • Interim suspension of operating licence – Genesis Global Limited
      • Latest gambling industry statistics published
      • Mr Green to pay £3m for regulatory failures
      • New data shows no uplift in complaints about illegal gambling
      • New online service rapidly accelerating Gambling Commission's personal licence maintenance process
      • Online operators required to participate in multi-operator self-exclusion scheme GAMSTOP from March
      • Online tool to help combat piracy
      • Protecting the safety of consumers is at the heart of today's credit card gambling ban
      • Regulatory returns – temporary extension to submission dates
      • Silverbond Enterprises Ltd - licence revocation
      • Society lotteries reforms – consultation response
      • Systemic failings at Caesars Entertainment leads to the departure of three senior managers and sanctions of £13m
      • The Gambling Commission has undertaken a Licence review under s116 of the Gambling Act 2005 ("the Act") into Triplebet Limited t/a Matchbook
      • Tougher licence conditions for online operator
      • Remote Customer Interaction consultation and call for evidence – extension to deadline to respond
      • Would you like to get involved in improving our website?
    • 2021
      • Data shows the impact of Covid-19 on gambling behaviour in November 2020
  • Regulatory action
    • National Lottery third licence breaches
    • Review a licence
  • Statistics and research
    • Covid 19 research
      • Covid 19 and its impact on gambling – what we know so far
      • Covid-19 update July 2020
        • Covid-19 and its impact on gambling – what we know so far July 2020
        • Gambling business data on gambling during Covid-19 updated July 2020
      • Covid-19 update June 2020
        • Covid 19 and its impact on gambling – what we know so far [updated June 2020]
        • Gambling business data on gambling during Covid-19 [Updated June 2020]
      • Covid-19 updated August 2020
        • Gambling business data on gambling during Covid-19 updated August 2020
      • Covid-19-updated-December-2020
        • Gambling business data on gambling during Covid-19 updated December 2020
        • Market overview for December 2020 - operator data
      • Covid-19-updated-January-2021
        • Gambling business data on gambling during Covid-19 updated January 2021
        • Market overview for November 2020 - consumer research
        • Market overview for November 2020 - operator data
      • Covid-19-updated-November
        • Gambling business data on gambling during Covid-19 updated November 2020
        • Market overview for September 2020 - consumer research
        • Market overview for September 2020 - operator data
      • Covid-19 updated October
        • Gambling business data on gambling during Covid-19 updated October 2020
        • Market overview for August 2020 - consumer research
        • Market overview for August 2020 - operator data
      • Covid-19 updated September 2020
        • Gambling business data on gambling during Covid-19 updated September 2020
        • Market overview for July 2020 - operator data
        • Market overview for July 2020 - consumer research
      • Customer interaction – Additional formal guidance for remote operators during COVID-19 outbreak
      • Gambling business data on gambling during Covid-19
      • Risks arising from Covid-19 and our response
    • Statistics
      • Understanding gambling research statistics
      • How we prepare our industry statistics
      • About the status of official statistics
      • Behaviour, awareness and attitudes
      • Casino drop and win
      • Cross-venue machines data
      • How do machine gamblers feel about tracked play?
      • Licensing authority statistics
      • National Lottery statistics – returns to good causes
      • Returns to good causes reports
        • Funds raised for good causes Q1 2020-21
        • Funds raised for good causes Q2 2019-20
        • Funds raised for good causes Q2 2020-21
        • Funds raised for good causes Q3 2019
        • Funds raised for good causes Q3 2019
        • Funds raised for good causes Q3 2019-20
        • Funds raised for good causes Q3 2019-20
      • Types of gambling and gambling involvement
    • Problem gambling vs gambling-related Harms
    • Problem gambling screens
    • Levels of participation and problem gambling
      • Lefelau-gamblo-cymhellol-yng-Nghymru
      • Levels of problem gambling in England
      • Levels of problem gambling in Scotland
      • Levels of problem gambling in Wales
      • Research library
      • Young persons survey
    • Research
      • Blog: Gambling attitudes shift slowly but behaviour varies
      • Blog: How people perceive their own and others gambling
      • Blog: Most people aim to gamble safely but can still be vulnerable
      • Blog: Responsibility for safer gambling
      • Blog: Safer gambling strategies need to consider 'hot state' play
      • Gambling typologies
    • Other gambling related statistics
      • An insight into research on why people gamble
  • Subscribe to our newsletter
• Sitemap
• Zentest
  • test
• home