Green Christopher William
Following a licence review, the Commission decided to issue Mr Christopher Green with a warning under section 117(1)(a) of the Gambling Act 2005.
The reason for this decision was because, as a Personal Management Licence holder whilst employed as a Venue Director at London Clubs LSQ Limited and London Clubs Poker Room Limited with oversight of the day to day management of a single set of premises, Mr Green failed to ensure:
- policies, procedures and controls were implemented effectively, taking into account any applicable learning or guidelines published by the Gambling Commission, in breach of licence condition 184.108.40.206. In particular, the gathering of customer and enhanced due diligence documents to the required standards
- compliance with the requirements of social responsibility code provision 3.4.1 (Customer interaction) relevant at the time of the failings. In particular, adequate and effective recording of customer interactions.
In reaching our decision we concluded that Mr Green was not solely accountable for the failings which were systemic within the Caesars Entertainment UK Limited (CEUK) business.
Mr Green has been open and transparent throughout our engagement with him.