Following a licence review, the Commission decided that it was appropriate to issue Mr Vincenzo Maffei with a warning under section 117(1)(a) of the Gambling Act 2005.
The Commission found that:
- Mr Maffei behaved dishonestly, in that he accepted a £50.00 tip from a customer and failed to place it in the tip box as per company policy.
- An investigation subsequently took place, where Mr Maffei admitted accepting a £50.00 gratuity. Mr Maffei confirmed that he was aware of company policy regarding receipt of gratuities.
- On 28 June 2018, a formal disciplinary hearing took place, where Mr Maffei admitted his actions.
- On 30 June 2018, Mr Maffei was dismissed for gross misconduct due to theft.
In reaching our decision, we took into consideration that Mr Maffei has been open and transparent with the Commission. Mr Maffei notified the Commission of his dismissal via a key event submission within five working days, in accordance with his licence conditions. Mr Maffei fully admitted his actions to the operator and expressed remorse in his representations to the Commission.