Parkes Roger Edward
Following a licence review, the Commission decided to issue Mr Roger Parkes with a warning under section 117(1)(a) of the Gambling Act 2005 (the Act).
The reason for this decision was because, as a Personal Management Licence holder employed by Betway Limited responsible for regulatory compliance, Mr Parkes failed to take all reasonable steps to ensure compliance with the requirements of social responsibility code provision 3.4.1 (Customer interaction) relevant at the time of the failings.
In reaching our decision we concluded that Mr Parkes was not solely accountable for the failings within the business.
Mr Parkes has been open and transparent throughout our engagement with him.