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  1. Public register
  2. Regulatory action register
  3. Settlement for White Hat Gaming Limited

White Hat Gaming Limited

Account number:
Decision date:
28 January 2021
Payment in lieu of financial penalty, Commission costs and Public statement


The Commission investigated White Hat Gaming’s handling of seven customers’ accounts, following concerns identified at a compliance assessment (referred to as a corporate evaluation) in March 2019.

Our investigation identified failings in the way White Hat Gaming identified and managed customers who were at higher risk of money laundering and problem gambling. These failings stemmed from inadequate anti-money laundering (AML) and safer gambling policies and processes.

White Hat Gaming cooperated with our enquiries throughout the course of the investigation and has accepted that its policies and procedures in respect of AML and safer gambling were not adequate.  It has accepted it failed to act in accordance with conditions on its operating licence between October 2016 and March 2019. 

The Commission agreed a regulatory settlement with White Hate Gaming consisting of: 

  • £1,334,053.18 payment in lieu of a financial penalty, which will be directed towards delivering the National Strategy to Reduce Gambling Harms
  • Agreement to the publication of a statement of the facts in relation to this case
  • Payment of £9818.63 towards the Commission’s costs of investigating the case.

More information about this case can be found on the Commission’s website.

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