Mr Green Limited
The Gambling Commission has found systematic failings in respect of Mr Green Limited’s (Mr Green) social responsibility (SR) and AML controls which affected a significant number of customers across its online casinos. These failings stemmed from inadequate AML and SR policies and processes.
Mr Green acknowledged the policies relating to AML and customer interaction in force at the relevant time were ineffective. It has now improved those policies and that process remains ongoing.
In line with our Statement of principles for licensing and regulation, Mr Green has concluded a regulatory settlement. The settlement agreement consists of:
- £3,000,000 payment in lieu of a financial penalty, which will be directed towards delivering the National Strategy to Reduce Gambling Harms
- Agreement to conduct a review of an additional 130 customers in the same manner as previously undertaken to follow on from the initial 120 customers who were initially reviewed.
- Agreement to the publication of a statement of facts in relation to this case
- Payment of £10,349.77 towards our investigative costs.
For more information, please see our public statement on this case, which can be found on the Gambling Commission's website.