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Buzz Group Limited

Account number


Head office address

1 Castle Marina Road,
Nottingham, NG7 1TN, United Kingdom

Regulatory actions

What is a sanction?

When a licence holder has not followed rules and regulations aimed at ensuring gambling is fair, safe and crime-free, we can take action and impose the following sanctions:

  • Give the licensee a warning
  • Add, remove, or amend a condition to the licence
  • Suspend a licence
  • Revoke a licence
  • Impose a financial penalty

Decision date: 19 November 2021

Outcomes: Financial penalty and Warning

Details of action

Following a review of the operating licence undertaken against Buzz Group Limited (the Licensee), the Commission found that the Licensee:

  • breached paragraph 2 and 3 of licence condition 12.1.1. Anti-Money Laundering (AML) – Prevention of money laundering and terrorist financing
  • failed to comply with paragraph 1 of social responsibility code of practice (SRCP) 3.4.1 (Customer Interaction)
  • failed to act in accordance with the principles of ordinary code provision (OCP) 2.1.1 (Anti-money laundering)

In line with the Commission’s Licensing, compliance and enforcement policy statement, the Indicative sanctions guidance and the Statement of principles for determining financial penalties, the Commission has decided to:

  • impose a warning under section 117 (a) of the Gambling Act 2005 (the Act)
  • impose a financial penalty of £780,000.00.

The Licensee co-operated with the Commission throughout the investigation and took corrective steps to address the identified failings. 

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