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Gambling Survey for Great Britain - Annual report (2025): Official statistics

This report contains findings from the third year (2025) of the Gambling Survey for Great Britain (GSGB).

Published: 16 July 2026

Last updated: 16 July 2026

This version was printed or saved on: 16 July 2026

Online version: https://www.gamblingcommission.gov.uk/report/gambling-survey-for-great-britain-annual-report-2025-official-statistics

Introduction

Headline findings

This report contains findings from the third year (2025) of the Gambling Survey for Great Britain (GSGB).

The survey aims to collect data to enable us to further understand:

This survey was conducted using a push-to-web approach, with data collected from 20,775 adults aged 18 years and older living in Great Britain. Fieldwork was carried out between January 2025 and January 2026, consisting of 4 waves running quarterly. The survey is commissioned by the Gambling Commission and carried out by the National Centre for Social Research in collaboration with the University of Glasgow. Further details about the methodology and its strengths and weaknesses, can be found in the GSGB Technical Report.

Interpretation of the data

The GSGB data outlined in this 2025 report represents the third year of the new baseline. It is a new baseline because previous data on gambling behaviours was collected using a different methodology. GSGB uses a push-to-web methodology, which differs from the survey data collection methods previously used to gather data on gambling. The strengths and weaknesses of the push-to-web approach are outlined in the GSGB Technical Report. In line with general literature on survey methodology, and the findings from Sturgis (2025) (opens in new tab) we know that a gambling focused survey like GSGB can over sample people who gamble, but the presence of an interviewer (as per previous survey methodologies) has a substantial effect on reported gambling impacts. Therefore, comparisons with surveys prior to year 1 of the GSGB (2023) should not be made.

The sample size of the GSGB was smaller in year 1 (2023) than years 2 (2024) and 3 (2025), however all surveys are sufficiently powered to enable comparison of estimates. Some of these are presented separately in the accompanying Gambling Survey for Great Britain: Trends Report 2023 to 2025 and the associated data tables.

The GSGB, like most other surveys, collects information from a sample of the population. Statistics based on surveys are therefore estimates, rather than precise figures, and are subject to a margin of error (a 95 percent confidence interval1). Generally, the larger the sample the smaller the margin of error. Consequently, the 2025 survey has a sample size of over 20,000 participants to minimise the margin of error. Throughout this report, unless specified otherwise, findings that have been included and all differences noted between subgroups are significant at the 95 percent significance level.


1 A 95 percent confidence interval indicates a range of which the true population value lies, with 95 percent certainty. For example, if the survey was repeated multiple times, such a 95 percent confidence interval would contain the true value 95 percent of the time.

Gambling participation and experience of gambling

Gambling participation

In 2025, 59 percent (95 percent confidence interval (CI): 57.8 to 60.2) of adults aged 18 and over participated in any form of gambling in the past 12 months and 47 percent (95 percent CI: 46.3 to 48.6) had participated in gambling in the past 4 weeks.

When applied to the adult (aged 18 and older) population of Great Britain, these estimates suggest that approximately 31 million adults gambled in the past 12 months and 25 million gambled in the past 4 weeks.

When those who only participated in lottery draws were excluded, gambling participation was 40 percent in the past 12 months and 27 percent in the past 4 weeks.

In 2025, male participants (51 percent, 95 percent CI: 49.1 to 52.0) were more likely to have participated in gambling in the past 4 weeks than female participants (44 percent, 95 percent CI: 43.2 to 45.8).

Male participants (30 percent) were also more likely to have gambled on something other than lottery draws alone, than female participants (24 percent).

Participants aged 45 to 54 and 55 to 64 were most likely to take part in any form of gambling in the past 4 weeks (53 percent, 95 percent CI: 50.6 to 55.3, and 55 percent , 95 percent CI: 52.8 to 56.8, respectively) and participants in the youngest age group were least likely (33 percent, 95 percent CI: 29.9 to 36.1, of those aged 18 to 24).

When those who only participated in lottery draws were excluded, gambling participation in the past 4 weeks was highest for those aged 25 to 44 years (33 percent) and subsequently decreased with age to 14 percent for those aged 75 years and over.

The most common gambling activities in the past 4 weeks among all participants were:

This varied by age group and sex, with the above statement holding true for those aged 35 and above and for female participants. It did not hold true for those aged 18 to 34 and for male participants, who instead of buying scratchcards included betting on sports and racing online in their most 3 common activities.

Participants who gambled in the past 4 weeks took part in a mean of 2.4 different types of gambling activities. When those who only participated in lottery draws were excluded, the mean number of gambling activities was 3.2.

The mean number of gambling activities participants took part in in the past 4 weeks was highest among those aged 18 to 24 with 3.6 activities and subsequently decreased with age to 1.7 activities among those aged 75 or over. Excluding those who only participated in lottery draws, the mean number of gambling activities was highest among those aged 18 to 24 with 3.9 activities and lowest among those aged 75 or over with 2.6 activities.

A higher proportion of participants gambled online in the past 4 weeks than in person (that is to gamble at a venue or purchase lottery tickets or scratchcards from shops or other vendors), with 38 percent participating in online gambling and 28 percent participating in in person gambling. However, much of this difference was accounted for by online purchases of lottery tickets. When lottery draw only players were excluded, 16 percent of participants gambled online, and 17 percent gambled in person.

Male participants (42 percent) were more likely to have taken part in online gambling in the past 4 weeks than female participants (34 percent) and to have gambled on online activities other than lottery draws (20 percent for males and 12 percent for females).

Male participants (29 percent) were also more likely to have gambled in person in the past 4 weeks than female participants (27 percent), although the proportion was similar when lottery draw only players were excluded (18 percent for males and 17 percent for females).

Further details can be found in the accompanying set of data tables for the Gambling Survey for Great Britain (GSGB) Annual Report 2025, specifically tables B.1 to B.13.

Experiences of and reasons for gambling

When asked to rate their feelings towards gambling out of 10, where 10 represented that they loved it, 0 represented that they hated it, and 5 represented the neutral mid-point:

The pattern was similar when those who only participated in lottery draws were excluded, with a higher proportion giving a positive score (49 percent gave a positive score between 6 and 10, 20 percent a negative score between 0 and 4, and 31 percent a neutral score of 5).

The most common reasons for adults to participate in gambling at least sometimes were:

Further details on the experiences and reasons for gambling can be found in the accompanying set of data tables for the GSGB Annual Report 2025, specifically tables C.1 to C.3.

Reasons for gambling varied by the type of activity respondents took part in. This is explored in further detail in the Investigating the relationship between reasons for gambling and different gambling activities report.

Consequences from gambling

Gambling can lead to a range of adverse consequences. This includes the experience of gambling disorder (a recognised health condition (opens in new tab)) but can also include wide ranging adverse consequences experienced either by the person who gambles or by their family, friends, and wider social networks. These consequences range in severity and include negative effects on physical and mental health, relationship discord and breakdown, and financial difficulties.

In the following section, data is first presented on the adverse consequences of gambling as measured using the Problem Gambling Severity Index (PGSI) (opens in new tab). This is followed by information on a wider range of adverse consequences from gambling which are not included within the PGSI (for example, conflict with family, social isolation, relationship breakdown, experience of violence and abuse, and suicide ideation or attempts).

Problem Gambling Severity Index

Further details can be found in the accompanying set of data tables for the Gambling Survey for Great Britain (GSGB) Annual Report 2025, specifically tables D.1 to D.10.

The PGSI is used to measure both behavioural symptoms of gambling disorder and certain adverse consequences from gambling. The PGSI consists of 9 items that are rated on a 4 point-scale. Responses to the 9 PGSI questions are summed and a score ranging between 0 and 27 is computed. Scores are then grouped into the following categories:

The PGSI categories represent a continuum of risk, ranging from those experiencing no adverse consequences or behavioural symptoms of disorder to those experiencing both. Estimates of gambling and its impacts vary substantially depending on survey methodology, with the GSGB typically reporting higher PGSI scores than more traditional face to face surveys. Research was undertaken to explore the impact of survey mode in more detail, finding that a good part of the difference in PGSI estimates between online and in-person interview surveys is due to downward biases as a result of interviewer administration.

In 2025, among all participants:

Population estimates for PGSI can be calculated using the guidance available. For example, in 2025, estimates suggest approximately 1.3 million adults in Great Britain score 8 or more on the PGSI.

Among those who had gambled in the past 12 months:

Male participants who had gambled in the past 12 months were more likely to have higher PGSI scores (15.0 percent scored 1 to 2 on the PGSI, 8.0 percent scored 3 to 7 on the PGSI and 5.3 percent scored 8 or more on the PGSI) than female participants (11.4 percent scored 1 to 2 on the PGSI, 3.8 percent scored 3 to 7 on the PGSI and 2.7 percent scored 8 or more on the PGSI).

Younger participants who had gambled in the past 12 months were more likely to have higher PGSI scores than older participants; 10.4 percent of those aged 18 to 24 scored 8 or more on the PGSI and 0.8 percent aged 75 and over scored 8 or more on the PGSI. Similarly, 10.2 percent of those aged 18 to 24 scored 3 to 7 on the PGSI compared to 1.8 percent among those aged 75 and over.

The proportion of participants with a PGSI score of 8 or more was 10 times higher for those who had taken part in betting on non-sports events in person, such as betting on the outcomes of elections or TV shows, relative to all participants who had gambled in the past 12 months.

The proportion of participants with a PGSI score of 8 or more was also at least 5 times higher relative to all participants who had gambled in the past 12 months for several activities such as:

The proportion of participants with a PGSI score of 8 or more was highest among those living in the most deprived areas (as measured using Index of Multiple Deprivation (IMD) scores presented by quintiles) of England. In England the proportion of participants with a PGSI score of 8 or more was 4.5 percent among those living in the most deprived areas and 1.2 percent among those living in the least deprived areas. In Scotland, the proportion of participants with a PGSI score of 8 or more was highest in the second most deprived quintile and lowest in the second least deprived quintile (4.6 percent and 1.3 percent, respectively). In Wales, the proportion of participants with a PGSI score of 8 or more was 1.7 percent; estimates by IMD quintile are not commented on due to small sample sizes.

Further exploration of the relationship between the profiles of those who participate in gambling more frequently and PGSI scores can be found in the Investigating the profiles of those who gamble more frequently report and the Exploring the relationship between gambling activities and Problem Gambling Severity Index (PGSI) scores report.

Adverse consequences from own gambling

Further details can be found in the accompanying set of data tables for the Gambling Survey for Great Britain (GSGB) Annual Report 2025, specifically tables D.11 to D.21.

The GSGB includes a broader range of adverse consequences from gambling. These aim to add a greater level of insight into the adverse consequences of gambling that are experienced over and above the Problem Gambling Severity Index (PGSI). These questions, asked of those who had gambled in the past 12 months, were split into 2 types:

  1. Those categorised as severe adverse consequences, where any experience of them is highly likely to be harmful. This includes relationship breakdown, losing something of significant financial value, violence or abuse and crime. For these questions participants were directed to answer ‘yes’ or ‘no’ to having experienced an adverse consequence.
  2. Those categorised as other potential adverse consequences, which are more likely to be harmful if experienced often or may be harmful depending on the individual’s specific circumstances. This includes spending less on everyday items, increased use of credit or savings to gamble, experience of conflict within relationships, feeling isolated, lying about the extent of gambling and poor work performance or work absences. For these questions participants were directed to answer ‘never’, ‘a little’ or ‘a lot’ to having experienced an adverse consequence.

Severe adverse consequences from own gambling

In GSGB 2025, 2.7 percent of adults who had gambled in the past 12 months had experienced one or more severe consequence. Experiencing a relationship breakdown due to one’s own gambling was the most reported severe consequence (1.7 percent) among adults who had gambled in the past 12 months.

Male participants who had gambled in the past 12 months (3.5 percent) were more likely to experience at least one severe consequence due to their own gambling than female participants who had gambled in the past 12 months (1.8 percent).

Experiencing at least one severe consequence due to one’s own gambling decreased with age from 5.5 percent of those aged 18 to 34 who gambled in the past 12 months, to 0.7 percent of those aged 55 and over who gambled in the past 12 months.

Suicide ideation or attempts

Participants were asked if they had thought about taking their own life or had attempted to do so in the past 12 months. Those who answered yes were then asked if this was related to their gambling.

11.3 percent of all participants reported they had thought about or attempted taking their own life. 4.6 percent of those 11.3 percent reported that this was related to their gambling either a little or a lot.

Among those who gambled in the past 12 months and who reported they had thought about or attempted taking their own life, male participants (9.9 percent) were more likely to report than females (4.2 percent) that this was related to their gambling either a little or a lot.

It is worth noting, in an area which is very difficult to research, that the 11.3 percent of adults who had thought about or attempted taking their own life in the past 12 months represents an estimate higher than that reported in the most recent Adult Psychiatric Morbidity Survey (APMS) (opens in new tab) in 2023 to 2024 (6.7 percent). This APMS data was based on questions asked face-to-face by an interviewer. APMS 2023 to 2024 also published results based on questions asked of participants within the self-completion section of the interview. This estimated that 25.5 percent had thought about suicide in the past 12 months and 7.7 percent had attempted suicide in the past 12 months. The APMS results indicate the potential impact of mode effects in survey research, which in line with the Sturgis (2025) findings (opens in new tab), reflects the general literature in this area. Because there is uncertainty as to which estimate is closer to the truth, data on gambling-related suicidality within GSGB is presented for those who reported past year thoughts about taking their own life or attempts only. Population prevalence estimates are not presented.

Other potential adverse consequences from own gambling

Among those who gambled in the past 12 months, the most reported potential adverse consequences due to one’s own gambling were:

Lying to family was the most reported adverse consequence among males who gambled in the past 12 months (8.0 percent reported this happening at least occasionally). Among females who gambled in the past 12 months reducing spending on everyday items was the most reported adverse consequence (5.0 percent reported this happening at least occasionally).

The relationship between demographic characteristics and the likelihood of experiencing adverse consequences from gambling is explored further in the Understanding the adverse consequences of gambling report.

Help seeking for own gambling

Of those who gambled in the past 12 months, 3.4 percent had sought support because of their own gambling. The proportion of those seeking support from each type of service (for example mental health services, food banks and/or welfare organisations, relationship counselling and gambling support services) was similar, ranging from 1.4 percent for gambling support services to 1.7 percent for mental health services.

The proportion of those who had gambled in the past 12 months reporting they had sought support because of their own gambling increased with PGSI score, from 0.8 percent of those with a PGSI score of 0 to 47.3 percent of those with a PGSI score of 8 or more.

Consequences from someone else’s gambling

The GSGB includes questions about the impact of someone else’s gambling. These questions covered the same set of severe and potential adverse consequences due to one’s own gambling outlined above. Questions were only asked of those who reported someone close to them gambled.

43.2 percent of all participants reported that someone close to them gambled, even if occasionally.

Severe adverse consequences from someone else's gambling

4.8 percent of participants reporting that someone close to them gambles had experienced one or more severe consequences from someone else’s gambling.

The most reported severe consequence from someone else’s gambling was relationship breakdown (3.3 precent).

Other potential adverse consequences from someone else's gambling

Of those who reported that someone close to them gambled, the most reported potential adverse consequences of someone else’s gambling were:

Further exploration of affected others can be found in the Insights into affected others from GSGB report.

Help seeking due to someone else’s gambling

Participants who reported that someone close to them gambled were asked whether they had sought any help, support, or information as a result.

Of those who had reported that someone close to them gambled, 3.3 percent had sought some form of support due to someone else’s gambling. The proportion of participants who had sought support from each type of service was similar, ranging from 1.4 percent for food banks and welfare organisations to 1.6 for mental health services and relationship counselling and support services.

Appendix A - Online questionnaire

Appendix A - Online questionnaire part 1

This online questionnaire content was used for the 2025 Gambling Survey for Great Britain (GSGB).

Respondents were given the opportunity to complete an online or paper version of the questionnaire. Some questions were asked only on the online version of the questionnaire and where this is the case, this has been specified.

Lifestyle questions

(The following question was asked only on the online version)

Age Check

(Ask all)

This survey is for adults aged 18 years and older. Please confirm that you are aged 18 years or older.

Responses include:

  1. Yes, I am aged 18 years or over
  2. No, I am under the age of 18 years

Leisure Activities

(Ask all)

In the past 4 weeks, which of the following activities, if any, did you do?

  1. Spend time with friends and/or family face to face
  2. Listen to music and/or podcasts
  3. Watch TV and/or streaming services
  4. Watch live sports (including at a venue or on TV)
  5. Play computer and/or video games
  6. Play board and/or card games
  7. Go out for a meal
  8. Visit a coffee shop
  9. Go to pubs and/or bars and/or clubs
  10. Go shopping for leisure (excluding supermarket and/or grocery shopping)
  11. Play sports or do exercise
  12. Go to the cinema, visit museums or art galleries
  13. Go to the theatre, watch live music or other performance events
  14. Help in the community (for example volunteering and/or befriending)

Responses include:

  1. Yes
  2. No

(Ask all)

Purpose of internet usage

In the past 4 weeks have you used the internet for any of the following?

Please select all that apply

  1. Communication via instant messaging, video or voice calls (for example via WhatsApp, Skype, FaceTime)
  2. Using social media (to post or browse)
  3. Watching livestream videos (for example on YouTube and/or TikTok and/or Twitch)
  4. Watching video content (not live) (for example Instagram Reels and/or TikTok and/or YouTube)
  5. Watching TV and/or films via online streaming services (for example Netflix and/or Amazon Prime and/or BBC iPlayer)
  6. Listening to and/or downloading music and/or podcasts
  7. Online shopping
  8. Online banking
  9. Finding out information including news or weather
  10. Playing games online (for example puzzle games and/or video games)
  11. Something else

Gambling participation questions

(Ask all)

Gambled in the past year

Have you spent money on any of the following activities, including online and in-person, in the last 12 months?

  1. Tickets for the National Lottery draws – Lotto, Euromillions, Thunderball, Hotpicks, Set for Life
  2. Tickets for other charity lotteries, including the Health Lottery, Postcode Lottery and other lotteries
  3. National Lottery scratchcards
  4. Other scratchcards brought in-person
  5. National Lottery online instant win games
  6. Other online instant win games
  7. Betting on sports and racing online and/or via an App, including virtual sports and/or races and e-sports
  8. Betting on sports and racing in-person, for example at a bookmakers, including virtual sports and/or races and e-sports
  9. Betting on the outcome of events such as TV shows, elections online and/or via an App
  10. Betting on the outcome of events such as TV shows, elections in-person, for example at a bookmakers
  11. Bingo played online and/or via an App
  12. Bingo played at a venue for example a bingo hall, social club
  13. Casino games played online and/or via an App, for example Poker, Roulette, Blackjack
  14. Casino games played at a casino for example Poker, Roulette, Blackjack
  15. Casino games (for example Poker, Roulette, Blackjack) played on a machine and/or terminal in a venue for example casino, bookmakers, club, pub
  16. Fruit and/or slot machines played in-person
  17. Fruit and/or slot machines played online and/or via an App
  18. Football pools
  19. Private betting with for example friends, family, colleagues
  20. Another form of gambling in the last 12 months

Responses include:

  1. Yes
  2. No

If respondents did not gamble in the past year, they were routed forward to the gambling attitude questions.

(The following question was asked only on the online version)

If respondents gambled in the past year on ‘Another form of gambling’, they were required to answer the following.

Money spent on gambling activities in the past 12 months

During the past 12 months, which other gambling activities did you spend money on? (open text response)

If respondents gambled in the past year, they were required to answer the following.

Feelings towards gambling

Thinking about the last time you spent money on gambling (in essence, lotteries, scratchcards, betting, bingo, casino games or fruit and/or slot machines) how did you feel? Please provide a number between 0 and 10, with 0 indicating ‘hated it’ and 10 indicating ‘loved it’. (open numerical response)

If respondents gambled in the past year, they were required to answer the following.

Reasons for gambling

The following question lists reasons that some people have given about why they take part in the gambling activities listed earlier in the questionnaire. For each one, please state how often these are reasons why you take part in some of these activities. I take part in these activities…

  1. …for the chance of winning big money
  2. …because it’s fun
  3. …as a hobby or a pastime
  4. …to escape boredom or to fill my time
  5. …because I’m worried about not winning if I do not play
  6. …to compete with others (for example, bookmaker, other gamblers)
  7. …because it’s exciting
  8. …for the mental challenge or to learn about the game or activity
  9. …because of the sense of achievement when I win
  10. …to impress other people
  11. …to be sociable
  12. …because it helps when I’m feeling tense
  13. …to make money
  14. …to relax
  15. …because it’s something that I do with my friends or family

Responses include:

  1. Always
  2. Often
  3. Sometimes
  4. Never

If respondents gambled in the past year, they were required to answer the following.

Problem Gambling Severity Index (PGSI) questions

In the last 12 months, how often…

  1. …have you bet more than you could really afford to lose?
  2. …have you needed to gamble with larger amounts of money to get the same feeling of excitement?
  3. …have you gone back to try to win back the money you’d lost?
  4. …have you borrowed money or sold anything to get money to gamble?
  5. …have you felt that you might have a problem with gambling?
  6. …have you felt that gambling has caused you any health problems, including stress or anxiety
  7. …have people criticised your betting, or told you that you have a gambling problem, whether or not you thought it is true?
  8. …have you felt your gambling has caused financial problems for you or your household?
  9. …have you felt guilty about the way you gamble or what happens when you gamble?

Responses include:

  1. Almost always
  2. Most of the time
  3. Sometimes
  4. Never

(The following question was asked only on the online version)

If respondents gambled in the past year, they were required to answer the following.

Binge question 1

In the last 12 months, how often, if at all, have you ever experienced a moment when you spent more than you’d intended while gambling, or you ignored any spending limits you usually give yourself?

  1. Never
  2. Once or twice
  3. A few times
  4. Quite often

If respondents selected ‘never’ to binge question 1, they were routed forward to the Problem Gambling Severity Index (PGSI) questions.

(The following question was asked only on the online version)

Binge question 2

In the last 12 months, would you say you’ve ever had a gambling ‘binge’?

  1. Yes
  2. No

If respondents selected ‘no’ to binge question 2, they were required to route to the PGSI questions.

(The following question was asked only on the online version)

Binge question 3

Thinking about the last time you had a gambling ‘binge’, how did you feel about it during, and afterwards?

  1. While you were gambling
  2. Afterwards

Responses include:

  1. Bad, I wish I had not gambled as much as I did
  2. Neutral
  3. Good, I had a lot of fun

(The following question was asked only on the online version)

If respondents answered ‘Yes’ to binge question 2, they were required to answer the following question.

Binge question 4

Thinking about the last time you had a gambling ‘binge’, what activity or activities was it?

Please select all that apply

  1. Tickets for the National Lottery draws – Lotto, Euromillions, Thunderball, Hotpicks, Set for Life
  2. Tickets for other charity lotteries, including the Health Lottery, Postcode Lottery and other lotteries
  3. National Lottery scratchcards
  4. Other scratchcards
  5. National Lottery online instant win games
  6. Other online instant win games
  7. Betting on sports and racing online and/or via an App, including virtual sports and/or races and e-sports
  8. Betting on sports and racing in-person, for example at a bookmakers, including virtual sports and/or races and e-sports
  9. Betting on the outcome of events such as TV shows, elections online and/or via an App
  10. Betting on the outcome of events such as TV shows, elections in-person, for example at a bookmakers
  11. Bingo played online and/or via an App
  12. Bingo played at a venue for example, a bingo hall, social club
  13. Casino games played online and/or via an App for example, Poker, Roulette, Blackjack
  14. Casino games played at a casino for example, Poker, Roulette, Blackjack
  15. Casino games (for example, Poker, Roulette, Blackjack) played on a machine and/or terminal in a venue for example, casino, bookmakers, club, pub
  16. Fruit and/or slot machines played in-person
  17. Fruit and/or slot machines played online and/or via an App
  18. Football pools
  19. Private betting with for example, friends, family, colleagues
  20. Another form of gambling in the last 12 months

(The following question was asked only on the online version)

If respondents gambled in the past year, they were required to answer the following.

Awareness of gambling management tools

Which, if any, of the following gambling management tools are you aware of, specifically to reduce gambling?

Please select all that apply

  1. Self-excluded from gambling companies’ websites (via GAMSTOP), premises or a specific product
  2. Set spend, loss or deposit limits on the amount of money spent gambling
  3. Set reminders, limits or a ‘time out’ to control the time spent gambling
  4. Using blocking software to stop access to gambling websites
  5. Asking my bank to block payments to gambling companies
  6. Taking a break from online websites without using a specific gambling management tool
  7. None of the above

(The following question was asked only on the online version)

If respondents gambled in the past year, they were required to answer the following.

Reduction of gambling

In the past 12 months, have you tried to stop, reduce or cut down on the amount of gambling you do?

Responses include:

  1. Yes
  2. No

(The following question was asked only on the online version)

If respondents answered ‘Yes’ to the reduction of gambling question, they were required to answer the following.

Usage of gambling management tools

Which, if any, of the following did you use to help you reduce or stop your gambling?

Please select all that apply

  1. Self-excluded from gambling companies’ websites (via GAMSTOP), premises or a specific product
  2. Set spend, loss or deposit limits on the amount of money I spent gambling
  3. Set reminders, limits, or a ‘time out’ to control the time I spent gambling
  4. Used blocking software to stop me accessing gambling websites
  5. Asked my bank to block payments to gambling companies
  6. Took a break from online websites without using a specific gambling management tool
  7. None of the above

(The following question was asked only on the online version)

If respondents did use a gambling management tool, they were required to answer the following.

Impact of gambling management tools

You said you have used a gambling management tool in the past 12 months. How has the tool or tools that you have used changed the amount of gambling you do?

Responses include:

  1. I have reduced the time or money I spent gambling
  2. There has been no impact on my gambling behaviour
  3. I have increased the time or money spent gambling

(The following question was asked only on the online version)

If respondents gambled in the past year, they were required to answer the following.

Gambling treatment

In the past 12 months, how happy or unhappy have you been with the way gambling companies have treated you when you’ve gambled with them?

Responses include:

  1. Very happy
  2. Happy
  3. Neither happy nor unhappy
  4. Unhappy
  5. Very unhappy

(The following question was asked only on the online version)

If respondents answered ‘Unhappy’ or ‘Very unhappy’ to the gambling treatment question, they were required to answer the following.

Gambling complaints

What action, if any, did you take?

Please select all that apply.

  1. Complained directly to the gambling company (in essence, betting shop, casino, online company and so on)
  2. Complained directly to the Gambling Commission
  3. Complained directly to an Alternative Dispute Resolution Body (ADR)
  4. Complained through a complaints handling tool such as Resolver
  5. I did not take any action, but I did want to make a complaint
  6. I did not need to make a complaint

Impact of own gambling questions

If respondents gambled in the past year, they were required to answer the following.

Impact of own gambling questions – set 1

The next few questions are about the impact that gambling can have on some people. Please answer as honestly as you can. All of the answers you provide will be entirely confidential.

Thinking about your own gambling, how often in the last 12 months has your own gambling led you to...

  1. ...reduce or cut back your spending on everyday items such as food, bills and clothing?
  2. ...use savings or borrow money for example, from family and/or friends, credit cards, overdrafts and/or loans, money lenders?
  3. ...experience conflict or arguments with friends, family and/or work colleagues?
  4. ...feel isolated from other people, left out or feel completely alone?
  5. ...lie to family, or others, to hide the extent of your gambling?
  6. ...be absent or perform poorly at work or study?

Responses include:

  1. Very often
  2. Fairly often
  3. Occasionally
  4. Never

If respondents gambled in the past year, they were required to answer the following.

Impact of own gambling questions – set 2

In the last 12 months…

  1. …have you lost something of significant financial value such as your home, business, car or been declared bankrupt because of your own gambling?
  2. …has your relationship with someone close to you, such as a spouse, partner, family member or friend broken down because of your own gambling?
  3. …have you experienced violence or abuse because of your own gambling?
  4. …have you committed a crime in order to finance gambling or to pay gambling debts?

Responses include:

  1. Yes
  2. No

If respondents gambled in the past year, they were required to answer the following.

Impact of own gambling questions – set 3

In the last 12 months, has your own gambling led you to seek to help, support or information online, in-person or by telephone from…

  1. …mental health services?
  2. …food banks or other welfare organisations?
  3. …relationship counselling and support services?
  4. …gambling support services?

Responses include:

  1. Yes
  2. No

If respondents gambled in the past year, they were required to answer the following.

Consumer trust

The next question relates to consumer trust in the gambling industry.

Thinking about all activities you have engaged in (such as betting, casino, bingo and lottery), both online and in person, how much do you agree or disagree with the following statements?

  1. Gambling companies are held accountable by a regulator if their conduct falls short of standards
  2. Gambling companies are free from corruption
  3. Gambling games and machines are fair and free of errors
  4. Activities, offers and odds provided by gambling companies are clear, easy to understand and not misleading
  5. Effective measures are in place to protect young, and other vulnerable, people when gambling
  6. Gambling companies have effective checks in place before they allow people to gamble (for example ID checks, financial checks)
  7. Gambling promotions and incentives do not encourage excessive gambling
  8. It is quick and easy to withdraw and collect my winnings

Responses include:

  1. Agree strongly
  2. Agree slightly
  3. Neither agree nor disagree
  4. Disagree slightly
  5. Disagree strongly
  6. Do not know

Gambling participation - Lottery follow-up questions

If respondents gambled in the past year on either tickets for the National Lottery draws – Lotto, Euromillions, Thunderball, Hotpicks, Set for Life or tickets for other charity lotteries, including the Health Lottery, Postcode Lottery and other lotteries, they were required to answer the following questions.

Frequency of purchasing lottery tickets in the past 4 weeks

In the past 4 weeks, how often, if at all, have you spent money on any of the following activities, including online and in person?

  1. Tickets for National Lottery draws – Lotto, Euromillions, Thunderball, Hotpicks, Set for Life online and/or via an App?
  2. Tickets for National Lottery draws – Lotto, Euromillions, Thunderball, Hotpicks, Set for Life in person for example, at a shop, garage?
  3. Tickets for other charity lotteries, including the Health Lottery, Postcode Lottery and other lotteries online and/or via an App?
  4. Tickets for other charity lotteries, including the Health Lottery, Postcode Lottery and other lotteries in person for example, at a shop, garage?

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

If respondents had spent money on lottery tickets in the past 4 weeks either ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week’, or ‘Everyday’, they were required to answer the following.

Lottery tickets purchased in the past 4 weeks

Which of the following, if any, lottery tickets did you buy in the past 4 weeks?

Please select all that apply

  1. Lotto
  2. Euromillions
  3. Thunderball
  4. Lotto Hotpicks
  5. Euromillions Hotpicks
  6. Set for Life
  7. Health lottery
  8. Postcode lottery
  9. Other lottery tickets, including for charity

(The following question was asked only on the online version)

If respondents had spent money on National Lottery draw tickets in person in the past 4 weeks, they were required to answer the following.

National Lottery tickets bought with a credit card

In the past 4 weeks have you used a credit card to pay for National Lottery Draw tickets in person, for example, at a shop or garage.

Responses include:

  1. Yes
  2. No
  3. Cannot remember

Gambling participation - Scratchcards and instant win games follow-up questions

If respondents gambled in the past year on either National Lottery scratchcards, Other scratchcards, National Lottery online instant win games or Other online instant wins, they were required to answer the following questions.

Frequency of purchasing scratchcards in the past 4 weeks

In the past 4 weeks, how often, if at all, have you spent money on any of the following activities, including online and in person?

  1. National Lottery scratchcards
  2. Other scratchcards brought in-person
  3. National Lottery online instant win games
  4. Other online instant win games

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

If respondents gambled in the past 4 weeks on National Lottery scratchcards, they were required to answer the following question.

Type of National Lottery scratchcard played in past 4 weeks

You mentioned that you have played National Lottery scratchcards in the past 4 weeks. Which of the following types of National Lottery scratchcards have you played in the past 4 weeks?

Please select all that apply

  1. £1 scratchcards
  2. £2 scratchcards
  3. £3 scratchcards
  4. £5 scratchcards
  5. Do not know and/or cannot remember the value

If respondents had spent money on National Lottery scratchcards in person in the past 4 weeks they were required to answer the following.

Type of National Lottery online instant win played in past 4 weeks

You mentioned that you have played National Lottery online instant win games in the past 4 weeks. Which of the following types of National Lottery online instant win games have you played in the past 4 weeks?

Please select all that apply

  1. Online instant win games costing less than £1
  2. £1 online instant win games
  3. £2 online instant win games
  4. £3 online instant win games
  5. £5 online instant win games
  6. Do not know and/or cannot remember the value

(The following question was asked only on the online version)

If respondents had spent money on National Lottery online instant wins or other online instant wins in the past 4 weeks they were required to answer the following.

National Lottery scratchcards bought with a credit card

In the past 4 weeks have you used a credit card to pay for National Lottery scratchcards in person, for example, at a shop or garage.

Responses include:

  1. Yes
  2. No
  3. Cannot remember

Gambling participation - Betting follow-up questions

If respondents gambled in the past year on either Betting on sports and racing online and/or via an App, including virtual sports and/or races and e-sports, Betting on sports and racing in-person, for example at a bookmakers, including virtual sports and/or races and e-sports, Betting on the outcome of events such as TV shows, elections online and/or via an App, or Betting on the outcome of events such as TV shows, elections in-person, for example at a bookmakers, they were required to answer the following questions.

Frequency of betting in the past 4 weeks

In the past 4 weeks, how often, if at all, have you spent money on any of the following activities, including online and in person?

  1. Betting on sports and racing online and/or via an App, including virtual sports and/or races and e-sports
  2. Betting on sports and racing in-person, for example, at a bookmakers, including virtual sports and/or races and e-sports
  3. Betting on the outcome of events such as TV shows, elections online and/or via an App
  4. Betting on the outcome of events such as TV shows, elections in-person, for example, at a bookmakers

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

If respondents spent money on betting in the past 4 weeks either ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week, or 'Everyday’, they were required to answer the following.

Whether have bet in play

In the past 4 weeks, have you bet in-play when betting on sports and/or races or the outcome of events? In-play betting means betting on things that happen once the game, match or event has started for example, who will win, next goal scorer, next point, next person to be eliminated.

  1. Yes
  2. No

If respondents answered ‘No’, they were routed to the ‘whether used a betting exchange’ question.

How often bet in play

How often have you bet in-play in the past 4 weeks? If you are unsure, please estimate.

  1. About once
  2. About once a fortnight
  3. About once a week
  4. A few times a week
  5. Everyday

Typical number of in play bets

Thinking back over the past 4 weeks, how many in-play bets would you typically make once an individual game, match or event had started? If you are unsure, enter your best estimate.

Please enter a number.

If respondents spent money on betting in the past 4 weeks either ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week,’ Everyday’, they were required to answer the following.

Whether used betting exchange

Did you use a betting exchange in the past 4 weeks?

  1. Yes
  2. No

If respondents spent money on Betting on sports or racing online in past 4 weeks, or Betting on sports or racing in person past 4 weeks, either ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week, 'Everyday’, they were required to answer the following.

Activities bet on in the past 4 weeks

Which of the following did you spend money betting on in the past 4 weeks?

Please select all that apply

  1. Live football
  2. Live tennis
  3. Live horse racing
  4. Live dog racing
  5. Other live sports
  6. E-sports
  7. Virtual games and/or races
  8. None of these

Gambling participation - Bingo follow-up questions

If respondents gambled in the past year on either Bingo played online and/or via an app or Bingo played at a venue, for example a bingo hall, social club, they were required to answer the following questions.

Frequency of playing bingo in the past 4 weeks

During the past 4 weeks, how often, if at all, have you spent money playing bingo…

  1. …online and/or via an App?
  2. …at a venue, for example, a bingo hall, social club?

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

(The following question was asked only on the online version)

If respondents spent money on Bingo in past 4 weeks, ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week, 'Everyday’, they were required to answer the following.

Gambling participation - Bingo location

You mentioned that you have spent money playing bingo at a venue in the past 4 weeks, where did you play? Please select all that apply.

  1. Bingo club (for example Buzz Bingo, formerly Gala, Mecca, Club 3000, Castle Bingo)
  2. Working men’s club or social club
  3. Holiday park for example Butlins and/or Park Resorts and/or Parkdean resorts
  4. Bingo themed social event (not in a bingo club) for example Bongo’s Bingo
  5. At a fundraising event for example community centre, village hall, school event
  6. Bar and/or pub
  7. Workplace or corporate event
  8. Holiday resort/hotel abroad
  9. In an arcade including high street and seaside arcades
  10. Other, please specify: OTHER

Gambling participation – Casino follow-up questions

If respondents have gambled in the past year on either Casino games played online and/or via an App for example, Poker, Roulette, Blackjack, Casino games played at a casino for example Poker, Roulette, Blackjack or Casino games (for example Poker, Roulette, Blackjack) played on a machine and/or terminal in a venue for example casino, bookmakers, club, pub, they were required to answer the following questions.

Frequency of casino games in the past 4 weeks

During the past 4 weeks, how often, if at all, have you spent money playing casino games for example, poker, roulette, blackjack…

  1. …online and/or via an App?
  2. …in-person at a casino?
  3. …on a machine and/or terminal in a venue, for example, casino, bookmakers, club, pub?

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

(The following question was asked only on the online version)

If respondents spent money on casino games online either ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week, 'Everyday’, they were required to answer the following.

Live Dealer

When playing casino games for example, Poker, Roulette, Blackjack in past 4 weeks online and/or via an App, did you play with a live dealer?

  1. Yes, always
  2. Yes, but not always
  3. No, never

Gambling participation – Fruit and/or slots follow-up questions

If respondents gambled in the past year on either Fruit and/or slot machines in-person or Fruit and/or slot machines played online and/or via an app, they were required to answer the following questions.

Frequency of fruit and/or slots in the past 4 weeks

During the past 4 weeks, how often, if at all, have you spent money playing fruit or slot based games…

  1. …online and/or via an App?
  2. …on a fruit or slot machine?

Responses include:

  1. Not in the past 4 weeks
  2. About once
  3. About once a fortnight
  4. About once a week
  5. A few times a week
  6. Everyday

If respondents spent money on fruit or slot machines ‘About once’, ‘About once a fortnight’, ‘About once a week’, ‘A few times a week,’ 'Everyday’, they were required to answer the following.

Where played fruit and/or slot games on machines

In the past 4 weeks, where did you play fruit or slot machines?

Please select all that apply

  1. Pub, bar or club
  2. Gaming centre or arcade
  3. Casino
  4. Bingo hall or social club
  5. Bookmakers
  6. Other, please specify

If respondents gambled in the past year on either football pools, private betting with for example friends, family, colleagues or another form of gambling, they were required to answer the following questions.

Football pools, private betting or another form of gambling in the past 4 weeks

In the past 4 weeks, have you spent money on any of these activities, including online?

  1. Football pools
  2. Private betting with for example, friends, family colleagues
  3. Another form of gambling in the past 4 weeks

Responses include:

  1. Yes
  2. No

(The following question was asked only on the online version)

If respondent has played online bingo, betting and casino in past 12 months, they were required to answer the following questions.

Direct Marketing

In terms of direct marketing, you receive about online bingo, betting and/or casino games from gambling companies, such as email or text messages, to what extent do agree or disagree with the following statements?

  1. I feel I have enough control over my marketing preferences
  2. I feel informed about the products I opted to receive marketing for
  3. I only receive the gambling marketing that I have subscribed to
  4. I am satisfied with the volume of gambling marketing that I receive

Responses:

  1. Agree strongly
  2. Agree slightly
  3. Neither agree nor disagree
  4. Disagree slightly
  5. Disagree strongly
  6. Do not know

(The following question was asked only on the online version)

Respondents that have played online casinos in past 4 weeks are required to answer the following casino question.

Casino Change

There have been a number of changes introduced this year for online casino games, and we are interested in how your recent play on casino products and/or games may have changed compared with any play prior to January 2025. By online casino play games, we mean for example Roulette or Blackjack rather than slot machine games.

To what extent do you agree or disagree with the following statements?

  1. I feel like online casino products and/or games have become less intensive or slower (more difficult to become engrossed in)
  2. I have found it harder to play multiple online casino games at once
  3. I feel like it is easier for me to stop while playing online casino games
  4. I tend to binge less when playing online casinos
  5. I find it easier to see how much time I have spent playing an online casino game
  6. I find it easier to keep track of how much money I have spent playing online casino games
  7. The number of times I have spent more money than I can afford to lose whilst playing online casino games has decreased
  8. The amount of time that I have spent playing online casino games has decreased
  9. I enjoy playing online casino games less than I did previously

Responses

  1. Agree strongly
  2. Agree slightly
  3. Neither agree nor disagree
  4. Disagree slightly
  5. Disagree strongly
  6. Do not know and/or Not applicable and/or I have not played prior to January 2025

(The following question was asked only on the online version)

(Ask all)

Online free to play games

This question is about online free-to-play games where you do not have to pay to gamble.    

These games look and play like normal gambling games – for example Roulette, Poker, Slot machines and Bingo. They can include demos for gambling games on gambling websites. They can also include football prediction games that require players to have a gambling account to play for free but offer monetary prizes.  

You might also play these games on social networking sites or use an app on a smartphone or tablet.    

When, if ever, have you played online free-to-play games?   

Responses include:  

  1. In the past 4 weeks   
  2. In past 12 months  
  3. Over 12 months ago 
  4. I have never played them 
  5. Do not know

(The following question was asked only on the online version)

If respondents gambled online, they were required to answer the following.

Gambling website use

This next question is about the ways in which you interact with gambling websites. Have you ever…

  1. …used a Virtual Private Network (VPN) specifically to access a gambling website that was not otherwise available in Great Britain
  2. …placed a bet and/or played a game on a gambling website using cryptocurrency (for example Bitcoin)
  3. …placed a bet and/or played a game on a gambling website using money directly from your credit card (that can be paid off each month)
  4. …placed a bet and/or played a game on a gambling website using Non-Fungible Tokens (NFTs) or virtual assets
  5. …signed up to a gambling website because you knew you would not need to verify your age or identity
  6. …cancelled a withdrawal before it reached your bank and/or wallet on a gambling website
  7. …used a gambling website that you knew was not on GamStop

Responses (select one option per statement)

  1. Yes, in the past 4 weeks
  2. Yes, in the past 12 months
  3. Yes, more than 12 months ago
  4. No, never
  5. Do not know
  6. Prefer not to say

(The following question was asked only on the online version)

If respondents gambled online, they were required to answer the following.

Intentional unlicensed usage

In Great Britain, gambling websites are regulated by the Gambling Commission. As the regulator, the Commission provides licences to companies allowing them to operate in Britain if they meet a set of rules and requirements. Examples of some gambling companies licensed by the Commission include well-known companies such as William Hill, Bet365, Ladbrokes, and Coral.

Sometimes, however, there are some gambling companies that operate gambling websites in Great Britain without having a licence from the Commission. These websites may have a licence to operate in a different country, or not have one at all, from any country.

Have you intentionally gambled on a gambling website that did not have a licence to operate in Great Britain?

We want to assure you that the information you provide in this survey is completely confidential, and that individuals who gamble with unlicensed websites are not engaging in illegal activity.

Responses (select one option)

  1. Yes, in the past 4 weeks
  2. Yes, in the past 12 months
  3. Yes, more than 12 months ago
  4. No, never
  5. Do not know
  6. Prefer not to say

(The following question was asked only on the online version)

Respondents that have intentionally gambled on a gambling website in past 4 weeks that did not have a licence to operate in Great Britain are required to answer the following question.

Site verification

Which gambling website(s) have you used in the last 4 weeks that you believe do not have a licence from the Gambling Commission?

Everything you tell us is completely confidential, we’ll only use this information to check the licensing status of these companies for research purposes.

Please enter your answers below.

(The following question was asked only on the online version)

(Ask all)

Gambling adjacent activities

In the past 4 weeks, which of the following, if any, have you spent money on?

  1. Buying and selling stocks, shares and bonds through a stockbroker (for example a licenced financial professional)   
  2. Buying and selling stocks, shares and bonds through an investment company (for example Vanguard, JP Morgan or Hargreaves Lansdown)
  3. Buying and selling stocks and shares yourself with a mobile and/or App service (for example eToro, Robinhood or Pepperstone)
  4. Buying and selling cryptocurrencies (for example Bitcoin, Dogecoin, Ethereum)
  5. Gambling with cryptocurrencies (for example Bitcoin, Dogecoin, Ethereum)
  6. Buying or selling non-fungible tokens (NFTs)
  7. Investing in the Metaverse
  8. Spread betting
  9. Binary options (betting on whether an event will happen or not)
  10. Futures trading (metals and currency)
  11. None of these

Appendix A - Online questionnaire part 2

Gambling attitudes questions

(Ask all)

The next set of questions are about gambling advertisement and marketing. By marketing we mean all the different ways that gambling companies use to communicate or promote themselves to people.

Gambling adverts

In the last month, have you seen or heard gambling being promoted in the following ways?

  1. Adverts on television
  2. Adverts on radio
  3. Sponsorship of sports people, teams or events by gambling companies
  4. Sponsorship of other TV programmes by gambling companies
  5. Adverts for gambling on social media such as YouTube, Facebook, Twitter and other social media
  6. Pop-up adverts online for gambling companies
  7. Adverts and promotions from gambling apps
  8. Famous people or influencers promoting gambling companies via social media (YouTube, Facebook, Twitter and so on)
  9. Adverts in podcasts
  10. Adverts on livestreaming platforms, such as Twitch

Responses include:

  1. Yes
  2. No

(Ask all)

National Lottery views

To what extent do you agree or disagree with the following statements about the National Lottery? Today I think that the National Lottery…

  1. …is honest and trustworthy
  2. …is well run
  3. …contributes to causes that benefit the whole nation
  4. …encourages people to play its games responsibly
  5. …is innovative

Responses include:

  1. Agree strongly
  2. Agree slightly
  3. Neither agree nor disagree
  4. Disagree slightly
  5. Disagree strongly
  6. Do not know

(Ask all)

GamStop

GamStop is a national self-exclusion scheme that all online gambling companies licensed in Britain are part of.

In the past 4 weeks, have you registered yourself with GamStop (an online self-exclusion scheme) to prevent you accessing online gambling websites?

  1. Yes
  2. No
  3. I have not gambled in the past 4 weeks

Impact of someone else’s gambling questions

(Ask all)

Knowing people who gamble question

Does anyone you are close to gamble, even if only occasionally? By gambling we mean spending money on activities such as lotteries, betting, casino and so on.
Please select all that apply

  1. No
  2. Yes, a partner or spouse
  3. Yes, another family member (that is not your partner or spouse)
  4. Yes, a friend
  5. Yes, someone else

If respondents answered yes to knowing someone who gambles, they were required to answer the following.

Living with someone who gambles

And do you live with this person and/or any of these people?

  1. Yes
  2. No

If respondents answered ‘No’ or no answer to knowing someone who gambles, they were routed to the General Health questions.

Impact of someone else’s gambling – set 1

The next few questions are about the impact that someone else’s gambling may have had on you, whether you live with them or not. Please answer as honestly as you can.

Thinking about someone else’s gambling, in the last 12 months…

  1. …have you borrowed money or sold anything to get money because of someone else’s gambling?
  2. …have you felt that someone else’s gambling has caused you any health problems, including stress or anxiety?
  3. …have you felt that someone else’s gambling has made you feel embarrassment, guilt or shame?

Responses include:

  1. Very often
  2. Fairly often
  3. Occasionally
  4. Never

If respondents answered 'Yes' to knowing someone who gambles, they were required to answer the following.

Impact of someone else’s gambling – set 2

In the last 12 months, how often has someone else’s gambling led you to…

  1. …reduce or cut back your spending on everyday items such as food, bills and clothing?
  2. …use your savings or increase your use of credit, such as credit cards, overdrafts and loans?
  3. …experience conflict or arguments with friends, family and/or work colleagues?
  4. …feel isolated from other people, left out or feel completely alone?
  5. …lie to family, or others, to hide the extent of someone else’s gambling?
  6. …be absent or perform poorly at work or study?

Responses include:

  1. Very often
  2. Fairly often
  3. Occasionally
  4. Never

If respondents answered 'Yes' to knowing someone who gambles, they were required to answer the following.

Impact of someone else’s gambling – set 3

In the last 12 months…

  1. ...has your relationship with someone close to you such as a spouse, partner, family member or friend broken down because of someone else’s gambling?
  2. ...have you lost something of significant financial value such as your home, business, car or been declared bankrupt because of someone else’s gambling?
  3. ...have you experienced violence or abuse because of someone else’s gambling?
  4. …have you committed a crime in order to finance someone else’s gambling or to pay their gambling debts?

Responses include:

  1. Yes
  2. No

If respondents answered 'Yes' to knowing someone who gambles, they were required to answer the following.

Impact of someone else’s gambling – set 4

In the last 12 months, has someone else’s gambling led you to seek help, support or information online, in-person or by telephone from…

  1. …mental health services?
  2. …food banks or other welfare organisations?
  3. …relationship counselling and support services?
  4. …gambling support services?

Responses include:

  1. Yes
  2. No

Health and wellbeing questions

(Ask all)

General Health

How would you say your health was in general?

  1. Very good
  2. Good
  3. Fair
  4. Bad
  5. Very bad

(Ask all)

Physical and/or Mental Health

Do you have any physical or mental health conditions or illnesses lasting or expected to last for 12 months or more?

  1. Yes
  2. No
  3. Do not know

If respondents answered 'Yes' to physical or mental health conditions, they were required to answer the following.

Health impact

ANALYSIS: “Whether day-to-day activities impacted by long-term health”

Do any of your conditions or illnesses reduce your ability to carry out day-to-day activities?

  1. Yes, a lot
  2. Yes, a little
  3. No not at all

(Ask all)

Smoking status

Do you smoke cigarettes at all nowadays, not including electronic cigarettes or vaping products?

  1. Yes
  2. No

If respondents did not smoke, they were routed to the drinking frequency question.

(Ask all)

Vape status

Do you use an e-cigarette or vaping device at all nowadays?

  1. Yes
  2. No

(Ask all)

Drinking frequency

How often did you have a drink containing alcohol in the past year?

  1. Never
  2. Monthly or less
  3. Two to four times a month
  4. Two to four times a week
  5. Four or more times a week

If respondents answered ‘Never’, to the drinking frequency question, they were routed to the Short Warwick-Edinburgh Mental Well-Being Scale (SWEMWBS)

Number of drinks

How many drinks did you have on a typical day when you were drinking in the past year?

  1. None, I do not drink
  2. 1 or 2
  3. 3 or 4
  4. 5 or 6
  5. 7 to 9
  6. 10 or more

If respondents answered ‘None, I do not drink’, they were routed to the SWEMWBS.

Drinking 6 or more alcohol drinks

How often did you have six or more drinks on one occasion in the past year?

  1. Never
  2. Less than monthly
  3. Monthly
  4. Weekly
  5. Daily or almost daily

The following question was asked only on the online version)

(Ask all)

Impulsivity

Please read the following statements and indicate how true each one is for you:  

  1. I often do things without stopping to think  
  2. I am an impulsive person  
  3. I often talk quickly before thinking things out  
  4. I often get involved in things I wish I could later get out of  
  5. I need to use a lot of self-control to keep out of trouble  
  6. I often get in trouble because I do things without thinking  
  7. I get carried away by new and exciting ideas   

(Ask all)

Short Warwick-Edinburgh Mental Well-Being Scale (SWEMWBS)

Below are some statements about feelings and thoughts.

Please select one answer per statement that best describes your experience of each over the last 2 weeks.

  1. I’ve been feeling optimistic about the future
  2. I’ve been feeling useful
  3. I’ve been feeling relaxed
  4. I’ve been dealing with problems well
  5. I’ve been thinking clearly
  6. I’ve been feeling close to other people
  7. I’ve been able to make up my own mind about things

Responses include:

  1. None of the time
  2. Rarely
  3. Some of the time
  4. Often
  5. All of the time

Scale used: Short Warwick-Edinburgh Mental Well-Being Scale (SWEMWBS) © NHS Health Scotland, University of Warwick and University of Edinburgh, 2008, all rights reserved.

(ASK ALL)

Self harm – question 1

In the last 12 months have you ever thought about taking your own life, even though you would not actually do it?

  1. Yes
  2. No

(Ask all)

Self harm – question 2

In the last 12 months, have you made an attempt to take your life, by taking an overdose of tablets or in some other way?

  1. Yes
  2. No

If respondents answered ‘No’ to both self harm question 1 and 2, respondents were routed to the Sex question.

Self harm - question 3

To what extent, if at all, was this related to your gambling?

  1. Not at all
  2. A little
  3. A lot

Demographic questions

(Ask all)

Sex

What is your sex?

A question about gender identity will follow.

  1. Male
  2. Female

(Ask all)

Gender

Is the gender you identify with the same as your sex registered at birth?

  1. Yes
  2. No, write in gender identity:

(Ask all)

Date of Birth

What is your date of birth?

Please enter day, month, year

‘This survey is for individuals aged 18 years and older. Please check the date of birth you have entered.’

If respondents did not provide an answer for the year, they were required to answer the following.

Age at last birthday

What was your age last birthday?

(Enter number in years)

(Ask all)

Ethnic Group

Choose one option that best describes your ethnic group or background

White

  1. English, Welsh, Scottish, Northern Irish or British
  2. Irish
  3. Gypsy or Irish Traveller
  4. Any other White background, please describe:

Mixed or Multiple ethnic groups

  1. White and Black Caribbean
  2. White and Black African
  3. White and Asian
  4. Any other Mixed or Multiple ethnic background, please describe:

Asian or Asian British

  1. Indian
  2. Pakistani
  3. Bangladeshi
  4. Chinese
  5. Any other Asian background, please describe:

Black or African or Caribbean or Black British

  1. African
  2. Caribbean
  3. Any other Black, African or Caribbean background, please describe:

Other ethnic group

  1. Arab
  2. Any other ethnic group, please describe:

(The following question was asked only on the online version)

(Ask all)

Sexual Orientation

Which of the following options best describes how you think of yourself?

  1. Heterosexual or Straight
  2. Gay or Lesbian
  3. Bisexual
  4. Other
  5. Prefer not to say

(Ask all)

(The following question was asked only on the online version)

Religion

What is your religion?

  1. No religion
  2. Christian (including Church of England, Catholic, Protestant and all other Christian denominations)
  3. Buddhist
  4. Hindu
  5. Jewish
  6. Muslim
  7. Sikh
  8. Any other religion, please describe:

(Ask all)

Number of adults in household

Including you, how many adults aged 18 or over are currently living in your household?

(Ask all)

Number of children in household

And how many children aged under 18 currently live in your household? If ‘none’, write in ‘0’.

(Ask all)

Current relationship status

What is your legal marital or registered civil partnership status?

  1. Never married and never registered in a civil partnership
  2. Married
  3. In a registered civil partnership
  4. Separated, but still legally married
  5. Separated, but still legally in a civil partnership
  6. Divorced
  7. Formerly in a civil partnership which is now legally dissolved
  8. Widowed
  9. Surviving partner from a registered civil partnership

(Ask all)

Income

Thinking of the income of your household as a whole, which of the groups on this list represents the total income of the whole household before deduction for income tax, National Insurance, and so on?

Please note that this includes income from benefits and savings.

  1. Monthly income before tax: £0 to £949 or annual income before tax: £0 to £11,399.
  2. Monthly income before tax: £950 to £1,349 or annual income before tax: £11,400 to £16,199.
  3. Monthly income before tax: £1,350 to £1,799 or annual income before tax: £16,200 to £21,599.
  4. Monthly income before tax: £1,800 to £2,249 or annual income before tax: £21,600 to £26,999.
  5. Monthly income before tax: £2,250 to £2,799 or annual income before tax: £27,000 to £33,599.
  6. Monthly income before tax: £2,800 to £3,349 or annual income before tax: £33,600 to £40,199
  7. Monthly income before tax: £3,350 to £3,999 or annual income before tax: £40,200 to £47,999
  8. Monthly income before tax: £4,000 to £4,999 or annual income before tax: £48,000 to £59,999
  9. Monthly income before tax: £5,000 to £6,599 or annual income before tax: £60,000 to £79,199.
  10. Monthly income before tax: £6,600 or more or annual income before tax: £79,200 or more.

(Ask all)

Tenure

In which of these ways is your accommodation occupied?

  1. Own it outright
  2. Buying it with the help of a mortgage and/or loan
  3. Part own and part rent (shared ownership)
  4. Rent it from a housing association or local council
  5. Rent it from another type of landlord
  6. Live here rent-free
  7. Squatting

(Ask all)

Respondent educational background

Do you have any educational qualifications for which you received a certificate?

  1. Yes
  2. No

If respondents answered ‘No’, they were required to answer the following question.

Do you have any professional, vocational or other work-related qualifications for which you received a certificate?

  1. Yes
  2. No

If respondents answered ‘Yes’ to having any educational qualifications for which they received a certificate or having any professional, vocational or other work-related qualifications for which they received a certificate, they were required to answer the following question.

Respondent highest qualifications at degree level or other

Was your highest qualification:

  1. At degree level or above
  2. Or another kind of qualification?

(Ask all)

Employment status last week

In the past 7 days, were you doing any of the following? Include casual or temporary work, even if only for one hour. Tick one option below.

  1. Working as an employee
  2. Self-employed or freelancer
  3. Temporarily away from work ill, or on holiday or temporally laid off
  4. On maternity or paternity leave
  5. Doing any other kind of paid work
  6. None of the above

If respondents answered, ‘None of the above’, they were required to answer the following.

Activity in the last week

Which of the following described what you were doing in the last seven days?

Tick one option below.

  1. Retired (whether receiving a pension or not)
  2. Studying
  3. Looking after home or family
  4. Long-term sick or disabled
  5. Other

(Ask all)

(The following question was asked only on the online version)

Essential finances

Which of the following statements best reflects your essential monthly household finances at the moment? By essentials we mean rent and/or mortgage payments, bills such as energy and water, food and toiletries

  1. I can cover my essentials each month and always have money left over
  2. I can cover my essentials each month and sometimes have money left over
  3. I can mostly cover my essentials each month but some months I cannot
  4. I can rarely cover my essentials each month
  5. I can never cover my essentials each month
  6. Prefer not to say

(Ask all)

(The following question was asked only on the online version)

Cost of Living

In the past 4 weeks, have you spent more or less on the following activities than you normally would?

  1. Supermarket shopping
  2. Non-essential spending with other retailers such as clothes, shoes and so on
  3. Leisure activities such as hobbies, gym membership, cinema and so on
  4. Going to restaurants and bars
  5. Home entertainment and subscriptions such as Netflix, Sky and so on.
  6. Lottery tickets and/or scratchcards
  7. Other gambling activities (not including those above)
  8. Other charitable donations
  9. Home improvements and/or DIY

Responses include:

  1. More or increased spend
  2. Stayed the same
  3. Less or decreased spend
  4. Do not know

Admin

(Ask all)

Recontact

Sometimes we ask people who have taken part in this study to take part in other studies too. These studies may be carried out by NatCen Social Research or the Gambling Commission. You will only be contacted again for research purposes and only where there is a genuine reason for contacting you. You may never be contacted again, but if you are, you will still be free to decide whether you want to take part or not.

Are you willing to be contacted again for future research purposes?

Response options include:

  1. Yes
  2. No

If respondents said yes, they were routed to the following.

Do you have an email address we can contact you on?

This would only be used for research purposes.

  1. Yes
  2. No

If respondents said yes, they were routed to the following.

Please write your email address in the box below:

(Ask all)

Voucher

We would like to send you a £10 shopping voucher via email to say thank you for your time and helping us with this survey.

Please note that it may take up to two weeks for the voucher to arrive.

Can you confirm you would like to receive your voucher?

  1. I would like to receive a voucher
  2. I do not want to receive a voucher

If respondents agreed to receiving a voucher, they were routed to the following.

Please write in your full name. This would only be used for the purpose of sending you your voucher, and if you gave your permission, to be contacted about future research.

If respondents did not want a voucher, they were routed to the following.

Thank you for completing this survey. If you said that you would like to receive the £10 voucher and provided an email address, this will be sent to you within the next couple of weeks.

If you would like to speak to someone about anything that’s troubling you, no matter how large or small the issue feels, contact the Samaritans on 116 123 or at jo@samaritans.org

For free information, advice or support about gambling you can contact GamCare on 0808 8020 133 or at gamcare.org.uk (opens in new tab).

Appendix B - Postal questionnaire

This PDF file is provided for context only and may not be fully accessible for all viewers. Full details of the questions asked in the postal questionnaire are listed within Appendix A - Online questionnaire.