Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
Skip to main content
Gambling Commission investigation into systemic failures in player protection at PT Entertainment Services (PTES) leads to company closure
Regulator issues warning to operators over third party responsibilities as FSB receive sanctions for failings
Commission publishes the reasons for suspending Triplebet’s licence
Systemic failings at Caesars Entertainment leads to the departure of three senior managers and sanctions of £13m
Betway to pay £11.6m for failings linked to 'VIP' customers
Interim suspension of operating licence – Stakers Limited trading as Stakers
Lessons from MaxEnt Limited’s licence revocation - change of corporate control and source of funds concerns
 Petfre to pay £322,000 for money laundering failures
Suspension of operating licence - EveryMatrix Software Limited
Review into FSB Technology (UK) Limited
1 to 10 of 53
1 2 3 4 5 Next