Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Data shows the impact of Covid-19 on gambling behaviour in May 2020
Stephen Cohen reappointed as Commissioner
Regulatory returns - further temporary extension to submission dates
Experts by Experience interim group created
 Gambling Commission opens consultation on high value ‘VIP’ customers
Gambling Commission publishes further data showing the impact of Covid-19 on gambling behaviour
Information for operators re-opening land-based gambling premises
 Guidance on credit card payments made through Money Service Businesses (MSBs)
Latest Gambling industry statistics published
Gambling Commission investigation into systemic failures in player protection at PT Entertainment Services (PTES) leads to company closure
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