Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.
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Gala Interactive to pay £2.3m penalty package following social responsibility failures
Stan James Online to pay £80,000 penalty package for social responsibility and money laundering failures
Five banned from central Birmingham bookies
Lottoland to pay £150,000 for advertising failings
Gambling operators face landmark enforcement action over unfair practices and promotions
Joint operation results in reduction of gambling adverts placed on illegal websites
Gambling business fined £300,000 for misleading advertising
Termination of operating licence - Run Lines Limited
Two men convicted after offering illegal gambling parasitic upon popular FIFA computer game
Suspension of adult gaming centre operating licence - Light Gaming Limited
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