Over the past few months we have become aware of instances where bookmakers have failed to settle bets in line with their published rules as required by social responsibility code provision 4.2.6. Examples have included using a new settlement mechanic for foreign racing, applying Rule 4 using an alternative methodology and the inaccurate settlement of bets due to rounding.
We expect gambling to be fair and open, so it’s important that customers can trust their bets will be settled in accordance with an operator’s published rules.
Graham Burgin, Betting Specialist, has provided some top tips to help operators comply with our expectations:
A note on divestment
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