Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
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Levels of problem gambling in England

We commission a chapter on gambling in the Health Survey for England which is published by NHS Digital (formerly the NHS Information Centre).

Gambling behaviour is increasingly a subject of public health and policy interest. This is an important annual survey looking at changes in the health and lifestyles of people all over the country.

Around 8,000 adults take part in the survey each year.

The findings of the health survey are based on a set of specific questions and interviews which are conducted face to face in the homes of respondents. The gambling questions are asked via a short paper self-completion questionnaire administered alongside the core health survey questionnaire. 

Headline findings from the Health survey England 2016


of people in England gambled in 2016


of people in England (excluding those who had only played National Lottery draws) gambled in 2016


of people in England identified as problem gamblers


of gamblers in England identified as problem gamblers


of people in England were at low or moderate risk of developing problems with their gambling


of gamblers in England are at low or moderate risk of developing problems with their gambling

Read the combined report for 2016 containing results from the Health survey for England, the Scottish health survey and the Welsh problem gambling survey.

Important reading