Gambling business data on gambling during Covid-19
Please note that a more recent version of this page is available.
To help give a clear and more rounded picture of current gambling behaviours, we have taken data from gambling operators on a range of areas which are available to view in the tables below.
Data from operators
Please note that changes in data could be due to a variety of factors impacting the market since Mar 2019.
Table 1: Total number of active player accounts as of 31 March 2019 and as of 31 March 2020
Data from the biggest operators, covering approximately 80% of the online gambling market.
Note: a player may have accounts with more than one operator.
| |
Total Actives (as of 31 March 2019)
|
Total Actives (as of 31 March 2020)
|
% change
|
|
Total
|
15,589,027
|
15,090,341
|
-3.2%
|
Table 2: Total number of active players per vertical during March 2019 and March 2020
Data from the biggest operators, covering approximately 80% of the online gambling market.
Note: a player may be active in more than one product, so these columns must not be summarised to give an overall total number of players.
| |
March 2019
|
March 2020
|
% Change
|
|
Slots
|
2,095,824
|
2,618,165
|
25%
|
|
Other gaming (incl. casino)
|
1,712,986
|
1,930,885
|
13%
|
|
Betting (Real event)
|
5,200,165
|
4,635,552
|
-11%
|
|
Betting (Virtual)
|
206,664
|
388,786
|
88%
|
|
Poker
|
266,294
|
408,316
|
53%
|
Table 3: Total number of bets placed per vertical during March 2019 and March 2020
Data from the biggest operators, covering approximately 80% of the online gambling market.
| |
March 2019
|
March 2020
|
% Change
|
|
Slots
|
4,206,811,552
|
5,261,824,388
|
25%
|
|
Other gaming (incl. casino)
|
250,562,248
|
257,311,436
|
3%
|
|
Betting (Real event)
|
276,386,174
|
191,807,193
|
-31%
|
|
Betting (Virtual)
|
14,813,552
|
20,758,180
|
40%
|
|
Poker
|
96,202,170
|
133,078,469
|
38%
|
Table 4: Session length
Data from the biggest operators, covering approximately 80% of the online gambling market showing average session length in minutes and the number of sessions that lasted an hour or longer in March 2019 and March 2020.
| |
March 2019
|
March 2020
|
Change
|
|
Av. session length (minutes)
|
26
|
22
|
-4
|
|
Sessions >1hr
|
1,573,926
|
1,939,260
|
23%
|
Table 5: Numbers of requested reverse withdrawals
Data from the biggest operators, covering approximately 80% of the online gambling market showing the number of requested reverse withdrawals and the number of customers requesting this facility in March 2019 and March 2020.
Note: a player may request this facility with more than one operator
| |
March 2019
|
March 2020
|
Change
|
|
Number of requested reverse withdrawals
|
984,581
|
919,622
|
-7%
|
|
Number of customers requesting reverse withdrawal
|
215,790
|
195,243
|
-10%
|
[1] Changes in data could be due to a variety of factors impacting the market since Mar 2019.