Gambling business data on gambling during Covid-19 [Updated July 2020]
Data tables for operator data[1]
Table 1: Total number of active player accounts
Data from the biggest operators, covering approximately 80% of the online gambling market. Please note that some of the previously published data has been revised based on a corrected submission made by one operator after we queried their data.
Note: a player may have accounts with more than one operator.
| |
Total Actives (as of 31 March 2019)
|
Total Actives (as of 31 March 2020)
|
Total Actives (as of 30 April 2020)
|
Total Actives (as of 28 May 2020)
|
% y-o-y change March
|
% change from March 2020 to April 2020
|
% change from April 2020 to May 2020
|
|
Total
|
15,955,960
|
15,618,569
|
14,834,583
|
14,661,935
|
-2.11%
|
-5.02%
|
-1.2%
|
Table 2: Total number of active players per vertical
Data from the biggest operators, covering approximately 80% of the online gambling market.
Note: a player may be active in more than one product, so these columns must not be summarised to give an overall total number of players.
| |
March 2019
|
March 2020
|
April 2020
|
May 2020
|
% y-o-y change March
|
% change from March 2020 to April 2020
|
% change from April 2020 to May 2020
|
|
Slots
|
2,095,824
|
2,618,165
|
2,559,242
|
2,443,130
|
25%
|
-2%
|
-5%
|
|
Other gaming (incl. casino)
|
1,712,986
|
1,930,885
|
2,032,685
|
1,946,024
|
13%
|
5%
|
-4%
|
|
Betting (Real event)
|
5,200,165
|
4,635,552
|
2,073,998
|
2,349,895
|
-11%
|
-55%
|
13%
|
|
Betting (Virtual)
|
206,664
|
388,786
|
558,067
|
287,777
|
88%
|
44%
|
-48%
|
|
Poker
|
266,294
|
408,316
|
626,304
|
557,317
|
53%
|
53%
|
-11%
|
Table 3: Total number of bets placed per vertical
Data from the biggest operators, covering approximately 80% of the online gambling market.
| |
March 2019
|
March 2020
|
April 2020
|
May 2020
|
% y-o-y change March
|
% change from March 2020 to April 2020
|
% change from April 2020 to May 2020
|
|
Slots
|
3,855,521,261
|
4,476,762,381
|
5,169,466,187
|
5,301,752,620
|
16%
|
15%
|
3%
|
|
Other gaming (incl. casino)
|
250,562,248
|
257,311,436
|
322,283,690
|
314,964,935
|
3%
|
25%
|
-2%
|
|
Betting (Real event)
|
276,386,174
|
191,807,193
|
65,052,055
|
104,043,293
|
-31%
|
-66%
|
60%
|
|
Betting (Virtual)
|
14,813,552
|
20,758,180
|
28,493,528
|
24,397,134
|
40%
|
37%
|
-14%
|
|
Poker
|
96,202,170
|
133,078,469
|
226,548,896
|
202,073,092
|
38%
|
70%
|
-11%
|
Table 4: Session length
Data from the biggest operators, covering approximately 80% of the online gambling market showing average session length in minutes and the number of sessions that lasted an hour or longer.
| |
March 2019
|
March 2020
|
April 2020
|
May 2020
|
y-o-y change March
|
change from March 2020 to April 2020
|
change from April 2020 to May 2020
|
|
Av. session length (minutes)
|
26
|
22
|
22
|
22
|
-4
|
0
|
0
|
|
Sessions >1hr
|
1,573,926
|
1,923,646
|
2,274,521
|
2,085,023
|
22%
|
18%
|
-8%
|
Table 5: Numbers of requested reverse withdrawals
Data from the biggest operators, covering approximately 80% of the online gambling market showing the number of requested reverse withdrawals and the number of customers requesting this facility.
Please note that one operator has supplied data using different methodology to calculate the number of reverse withdrawals which may have inflated May compared to April, and that operators removed this facility before the end of May.
Note: a player may request this facility with more than one operator
| |
March 2019
|
March 2020
|
April 2020
|
May 2020
|
% y-o-y change March
|
% change from March 2020 to April 2020
|
% change from April 2020 to May 2020
|
|
Number of requested reverse withdrawals
|
984,581
|
919,622
|
838,044
|
1,049,382
|
-7%
|
-9%
|
25%
|
|
Number of customers requesting reverse withdrawal
|
215,790
|
195,243
|
163,443
|
210,636
|
-10%
|
-16%
|
29%
|
Table 6: Gross Gambling Yield
Data from the biggest operators, covering approximately 80% of the online gambling market showing the GGY from each vertical.
Note: March data includes the Cheltenham Festival
| |
March 2019
|
March 2020
|
April 2020
|
May 2020
|
% y-o-y change March
|
% change from March 2020 to April 2020
|
% change from April 2020 to May 2020
|
|
Slots
|
£162,345,550
|
£186,659,624
|
£169,033,423
|
£184,276,776
|
15%
|
-9%
|
9%
|
|
Other gaming (incl. casino)
|
£60,749,253
|
£57,829,567
|
£76,952,429
|
£77,891,649
|
-5%
|
33%
|
1%
|
|
Betting Real Event
|
£85,516,233
|
£160,950,242
|
£61,938,466
|
£101,352,941
|
88%
|
-62%
|
64%
|
|
Betting Virtual
|
£6,618,687
|
£9,063,796
|
£12,818,108
|
£11,276,994
|
37%
|
41%
|
-12%
|
|
Betting eSports
|
£50,223
|
£1,517,548
|
£3,393,637
|
£4,616,610
|
2922%
|
124%
|
36%
|
|
Poker
|
£8,070,102
|
£12,069,504
|
£20,068,939
|
£18,335,269
|
50%
|
66%
|
-9%
|
|
Other
|
£4,965,236
|
£4,684,760
|
£1,783,987
|
£1,815,272
|
-6%
|
-62%
|
2%
|
[1] Changes in data could be due to a variety of factors impacting the market since Mar 2019.