Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.

Speeches

Chief Executive

ICE International Regulators Lunch - Neil McArthur - 4 February 2020
ICE World Regulatory Briefing - Neil McArthur - 3 February 2020
CMS Conference London - Neil McArthur - January 2020
ARQ Conference Malta - Neil McArthur - October 2019
Raising Standards CEO briefing - Neil McArthur - October 2019
GambleAware Conference - Neil McArthur - December 2018
Let's collaborate to reduce harm and raise standards - Neil McArthur - November 2018
Raising Standards Conference keynote speech 2018 - Neil McArthur - November 2018
Safer gambling collaboration day - Neil McArthur - May 2018
Equality, diversity and inclusion in the gambling industry - Neil McArthur - May 2018
What does diversity mean for the gambling industry? - Sarah Harrison - February 2018
Is responsible gambling enough? - Sarah Harrison - February 2018
Raising standards keynote speech 2017 - Sarah Harrison
Lotteries Council Conference speech 2017
World Regulatory Briefing - ICE Totally Gaming February 2017
Raising standards conference - Accelerating the pace of change - November 2016
World regulatory briefing - responsible gambling innovation - September 2016
Bingo Association AGM - April 2016
ABB AGM - March 2016
World regulatory briefing at ICE 2016 - February 2016

Other speeches

Raising Standards CEO briefing - Anna van der Gaag - October 2019
World gaming executive summit (Tim Miller, Executive Director) - July 2018
Lotteries Council Conference (Tim Miller, Executive Director) - April 2018
GambleAware Conference - Problem gambling: a public health issue (Tim Miller, Executive Director) - December 2017
Hospice Lotteries Association conference (Sarah Gardner, Executive Director) - September 2017
World Regulatory Briefing (Tim Miller, Executive Director) - September 2017
International Association of Gaming Advisors speech (Tim Miller, Executive Director) - May 2017
The UK gambling sector market developments regulation and the impact of Brexit (Sarah Gardner, Executive Director) - March 2017

Chair

North West Reducing Gambling Harms - January 2020
National Strategy to Reduce Gambling Harms - April 2019
ARJEL symposium - October 2015
BACTA Annual Convention - November 2014
The Methodist church annual conference - Beckly lecture - July 2014
Society for the Study of Gambling - 8 May 2014
The first decade of UK gaming regulation and beyond: key lessons and perspectives Singapore academy of law and casino regulatory authority - April 2014
Innovation as a force for good - exploiting technology to secure public confidence ICE World Regulatory Briefing - February 2014