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Raising Standards Conference 2017

Our annual Raising Standards conference took place on 21 November 2017 in Birmingham at the REP.

Gathered here are materials from the day including speeches, presentations, news release, photos and videos (below).

Raising Standards Chairman's introduction: Bill Moyes 2017 (PDF)

Raising Standards keynote speech: Sarah Harrison 2017 (PDF)

Common interests and common goals can help drive a better business, Jim Mullen Chief Executive Officer, Ladbrokes Coral Group PLC

Raising Standards: Why this is good for the industry and consumers
Richard Lloyd, consumer advocate and former Executive Director of Which?


CMA's George Lusty slide presentation at Raising Standards 2017 
(video below)