Due to the impact that Coronavirus is having, we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

You can use the contact us service to get answers to common questions or send us a contact request.

If gambling problems are affecting you or those close to you, support is available 24 hours a day, 7 days a week through GamCare. You can call them free on 0808 8020 133 or go to gamcare.org.uk.

You can also read our Guidance and FAQs for more information.
Skip to main content

If you’re a journalist, you can get in touch with our press team by:

We’re available Monday to Friday, 9am to 4pm.

Please be aware that we cannot comment on individual cases.

Need to get in touch out-of-hours?

An out-of-hours press service is available evenings and weekends on +44 121 230 6700.

Follow us on Twitter for the latest news and updates.

In this section