Due to the impact Covid-19 is having on operations across the UK we have had to reduce our phoneline opening hours.

Our phonelines are open on Monday, Wednesday and Friday between 10 am and 4 pm.

The contact us service is also available for answers to common questions and we will aim to respond to these enquiries as quickly as possible.

If you have a question about your gambling, or the gambling of someone close to you, our FAQs from gambling consumers during lockdown may provide valuable information. Our what we do page also provides an overview of the types of queries we are able to help consumers with in the first instance.

The National Gambling Helpline is also available 24 hours a day, seven days a week through GamCare. It is there to support those suffering from gambling problems or those concerned about the affect gambling is having on people close to them. You can call them free on 0808 8020 133, or visit gamcare.org.uk.

If you are a gambling operator please read our Frequently Asked Questions for gambling businesses.
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UK anti-corruption plan

The UK’s cross-government anti-corruption plan brings together all of the UK’s activity against corruption in one place.

The plan incorporates our work and the work of other authorities on sports betting integrity and match-fixing. It will ensure that future activity to tackle corruption is joined up and collaborative across government, civil society organisations, law enforcement and other partners. 

What is the Sports Betting Integrity National Action Plan?

The National Action Plan is developed by the Sports Betting Integrity Forum, of which the Gambling Commission is a member. 

It sets out the national approach and high level plans to address the risks of sports betting corruption and match-fixing. 

It will focus on aligning sports, sports betting and criminal justice policies in tackling corruption and the protection of Britain’s reputation and influence. 

The plan will set out in broad terms the focus of agencies, sports governing bodies/associations, betting businesses and government in delivering effective actions to identify and control risks associated with match-fixing. 

It will build on our success in identifying and responding to the threats, using our experiences to harness the benefits arising from information sharing and collaborations between sports, licensed betting businesses and agencies in Britain and abroad. 

Whilst we do not believe that we have a widespread problem in Britain, we have experienced some instances of betting related corruption and we cannot afford to be complacent. Those responsible for corrupting the integrity of sports and sports betting are determined and resourceful and our efforts need to be sustained. 

The plan reflects the belief that match-fixing presents a continual challenge for the governance, culture, reputation and operational capabilities of sports and sports betting businesses and will recognise that national threat has international dimensions because of the global nature of sport, betting and communications.